shopkick Reviews | Glassdoor

shopkick Reviews

Updated September 1, 2017
46 reviews

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3.9
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Bill Demas
27 Ratings

46 Employee Reviews

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  1. "Moving In The Right Direction"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at shopkick full-time

    Pros

    The people and facilities are fantastic. You get a lot of autonomy to own your projects and build them in the way you see fit. The culture is a healthy one, and we've managed to get a lot more pragmatic in the past year or two without sacrificing spirit.

    Cons

    Leadership loses focus the higher up the chain you go. We really need our top executives to buckle down and hammer out our wider product vision for the next few years.

    Advice to Management

    Product vision. Seriously. We've been asking for this for years now and it's frankly taking far too long.


  2. "One of the best company culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Product Manager in Redwood City, CA
    Current Employee - Senior Product Manager in Redwood City, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at shopkick full-time (More than a year)

    Pros

    Very good company with a lot of perks. A very positive working environment, supportive and open.
    The projects we are working on are usually very interesting, and many times very advanced.

    Cons

    As it is common with a company 8 years old, there's a lot of tech debt sitting around so the development could require a lot more time than expected.

  3. "Lots of Changes for the Positive"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Redwood City, CA
    Current Employee - Anonymous Employee in Redwood City, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at shopkick full-time (More than a year)

    Pros

    The people at shopkick are (and always have been) awesome. They're smart, fun, and driven, and I'm confident that a bit more clarity in product direction will drive this company to greater success.

    Happy hours and other social events are put together by our awesome office manager.

    New additions to leadership in sales and marketing have been positive so far.

    Pay is fair and benefits have gotten a lot better in the last few years, including unlimited vacation and the company adding a 401k match.

    All in all, my experience at shopkick has been great, and I'm learning and growing significantly in my career.

    Cons

    Still in need of clear growth paths and manager training. We just started to do performance reviews, which helps to ensure that people are getting recognized and rewarded, but more guidance on growth -- especially for new managers would be helpful.

    Like a lot of startups, product direction is a challenge, and something we need to solidify. We're moving in the right direction but a head of product would be helpful to have a clearer long-term product vision.

    Greater transparency with leadership would be appreciated.

    Advice to Management

    You're moving in the right direction. The next big step is to find a North Star and run at it.

    Communication on departures is tough to do, but don't be afraid when important people leave. It happens to every company in the valley!


  4. Helpful (2)

    "It's Been an Interesting Road"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at shopkick full-time

    Pros

    Easily the best thing about shopkick is the people - I'm not referring to leadership (mixed feelings at the moment), but the larger team. Outstanding, smart, humble, fun people. I've worked here awhile and this has been a constant.

    Cons

    The "cons" have changed dramatically as the company has matured. Biggest con at the moment is lack of direction and progress with the product. This is reflected in the seeming lack of urgency and motivation across teams that was once overwhelmingly present.

    Advice to Management

    Focus on better communicating the vision and what gets you excited about shopkick. There needs to be a clear, cutting edge vision of the direction the product is going to take, with a strong product leader that is able to mobilize the team quickly and execute exponentially more quickly than has happened in the past.


  5. Helpful (1)

    "Great working environment."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Redwood City, CA
    Current Employee - Anonymous Employee in Redwood City, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at shopkick full-time (More than a year)

    Pros

    - Surrounded by an intelligent, hardworking group
    - Free food everyday
    - Positive changes happening throughout the company
    - Upper management encourages fullest potential in employees
    - HR team listens to employees and makes the necessary changes to keep us happy

    Cons

    Came in with no structure in the company, but it's changing under new management.


  6. Helpful (1)

    "Recruiter"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at shopkick full-time (More than 3 years)

    Pros

    Great team and healthy environment to grow.

    Cons

    focus kinda lost as we got bigger

    Advice to Management

    Great work!


  7. Helpful (1)

    "Culture is cult-like"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    No opinion of CEO

    I worked at shopkick full-time

    Pros

    Some good people, lots of free food

    Cons

    Management team disjointed, they think they're Google, don't understand their audience.

  8. "great people, not so great facility"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Member of Technical Staff in Redwood City, CA
    Current Employee - Member of Technical Staff in Redwood City, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at shopkick (More than a year)

    Pros

    - very smart people, lots of opportunities to learn and contribute
    - great balance between work and life
    - free lunch every day

    Cons

    - kitchen is never stocked. bad options for food. company is very cheap about it.
    - no clear path for promotions

    Advice to Management

    - engage promising employees with future opportunities

    shopkick Response

    Mar 2, 2017 – Operations and Events Manager

    Thank you for sharing your concerns. Your feedback on our food and snacks is appreciated. Finding the right meals and snacks to satisfy every palate and dietary needs is an especially difficult... More


  9. Helpful (3)

    "Not a healthy place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at shopkick full-time

    Pros

    Nothing is pro in this company

    Cons

    No room for growth. People are to worried about themselves instead of helping others.

    Advice to Management

    Hire people who know how to actually do their job.

    shopkick Response

    Mar 2, 2017 – Operations and Events Manager

    Thank you for sharing your concerns. Any and all feedback is appreciated; no matter whether it’s positive or negative.

    It’s certainly disappointing to hear that you feel the way you do about a... More


  10. Helpful (2)

    "Great company - some room for improvement"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Redwood City, CA
    Former Employee - Anonymous Employee in Redwood City, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at shopkick full-time

    Pros

    > Fairly high potential for career growth (depending on position + team)
    >Fun culture and activities - they know how to party and get everyone involved
    >Cool office, good food + snacks, provides all needed computers and equipment, good location
    > Great people
    >Experiencing a lot of growth
    >Cool technology to work on

    Cons

    > clear divide between teams (Eng, tech, and Product sit on one side of the office and the sales team sits on the other side) You can feel the divide too. Some weird office politics/favoritism
    > You might have to switch teams if you want to advance your career
    > not a lot of on the job training
    > limited parking
    > lacking some management or management training
    > lacking some transparency by leadership

    Advice to Management

    >Create clear goals for employees - more than just the OKRs
    > value all employees openly not just your favorites
    > have real discussions about the culture product + vision

    shopkick Response

    Mar 2, 2017 – Operations and Events Manager

    Thank you for your feedback. We offer various methods for our team members to develop as people as well as employees and have identified multiple opportunities such as developing coding and... More


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