trivago Reviews | Glassdoor

trivago Reviews

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Found 344 reviews

3.5
StarStarStarStarStar
Rating TrendsRating Trends
68%
Recommend to a Friend
72%
Approve of CEO
trivago CEO Rolf Schrömgens
Rolf Schrömgens
230 Ratings
Pros
  • "Flexible working hours, Fair Pay, Lots of Benefits(in 44 reviews)

  • "It doesn't look like a regular job, since you have flexible working time, horizontal hierarchy and you're pushed to develop your own projects(in 40 reviews)

Cons
  • "Some people complain about low salary, but at least on my area, it was totally aligned to the market average(in 33 reviews)

  • "Wenig Gehalt im vergleich zu anderen Sales Jobs(in 16 reviews)

More Pros and Cons
  1. Helpful (24)

    "It's about all the people in company not only few people!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook

    I have been working at trivago full-time for more than 2 years

    Pros

    Family like company Employees are valued in the company Very dynamic and energetic people None or really low competition between employees! it's all about achieving the objectives all together as a team! Really good place to start your career

    Cons

    Too few people with good knowledge about how some parts of the company work Sometimes you need to ask people how something work instead of having a documentation

    trivago2014-01-28
  2. Helpful (8)

    "Team Development Lead"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at trivago full-time

    Pros

    Horizontal opportunities Non-monetary benefits Flexible working hours Growth opportunities

    Cons

    Declining culture Hypocritical management Inexperienced workforce Low salaries

    trivago2018-08-14

    trivago Response

    September 20, 2018Social Media & Employer Branding

    Thank you for sharing your feedback! We are really sorry you feel this way. I can see that you are a current employee and we of course do not want any of our talent to feel like that. I would really encourage you to voice your concerns i.e. hypocritical management to a trusted ...

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  3. Helpful (6)

    "Gone downhill"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at trivago full-time for more than 4 years

    Pros

    Friendly environment. Free snacks and drinks

    Cons

    Bosses sold out. Ever since going public the bottom fell out but I’m sure the influential people secured their futures.

    Advice to Management

    Should have stayed private (if you care).

    trivago2018-08-18

    trivago Response

    September 20, 2018Social Media & Employer Branding

    Thank you for your honesty. When we went public, our aim was and is still that nothing should change for our talents. We are sincerely sorry you that you felt the contrary. Even though the company is now public, besides some mandatory additional processes, our culture and values ...

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  4. Helpful (1)

    "Great startup-culture company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at trivago full-time

    Pros

    - Great benefits (drinks, food, parties) - Good workplace (technology used and accessories) - Flexibility on platform and technology usage

    Cons

    - Very bottom up culture which makes decision taking a long process

    trivago2017-08-29
  5. Helpful (18)

    "Fun work environment allowing for chill lifestyle, not for security-seeking types"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Positive Outlook

    I worked at trivago

    Pros

    • Young international colleagues. You will meet lots of smart, funny people from around the world and have fun working. • Relaxed, casual working environment in a modern office building providing excellent views • Perks like cereal, free beer, access to sports events for recreation, team events (a pro if you like team events) • This is ideal if you want to gain one year of work experience after your studies in a casual...

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    Cons

    • A sense that everyone is so young and new at the company that it feels like people are just passing through and employees are easily replaceable. Few experienced, long-term employees. • Little job security - most employees are on one year contracts and eager to prove themselves so that it can be extended if they wish to stay longer. • Limited opportunity for mentoring by experienced professionals in your field....

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    trivago2015-01-16

    trivago Response

    March 22, 2016Human resources

    Hey! Just wanted to update you on the new processes that are now in place thanks to your (and others) constructive feedback left on here. We believe in continually improving our product and our organization and see honest feedback as a great source of learning. At the time of this ...

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  6. Helpful (81)

    "Be a good monkey work for trivago"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend

    I worked at trivago full-time for more than 2 years

    Pros

    - free beer, cereals, milk, coffee and other small stuff - team events where you see your managers get drunk - one trip once a year where the whole company gets drunk - average age 25

    Cons

    - all the above benefits mean less salary for people while trivago pays less taxes - very inexperience middle managers that treat people like monkey - no way to move up because of older employees and flat hierarchy

    Advice to Management

    Pay people better, respect them and fire middle managers that treat people disrespectful. Stop making your employees write good reviews on this website. Stop hiring people for 6 moths for bad salaries (according to ZAV standards which send you warning) and then let them go

    trivago2014-06-02
  7. Helpful (8)

    "Good ambiance, but far from being the best place to work at"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Neutral Outlook
    Approves of CEO

    I have been working at trivago full-time

    Pros

    The international team is one the main pros, as people from more than 60 nationalities work in the same place. There are a lot of events and opportunities to meet colleagues, so the mood in the office is good.

    Cons

    People in charge of some departments is not really taking care of their team and are not good at working together with other departments. Lot of people complain about things such as communication, bosses or events, but no one gives any idea to improve that or say anything when they have the chance (surveys, feedback meetings). Values are too ideallistic for the company (e.g. trust is the main value, but people dont feel...

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    Advice to Management

    Try to become a role model in company spirit and put some pressure on team leaders to really live the values.

    trivago2014-06-05
  8. "Best company culture I have experienced but..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Product Owner in Düsseldorf
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at trivago full-time for more than 6 years

    Pros

    - Company culture: the company is based on young, ambitious talents. Plenty of team activities (team events every month, company parties 4 times a year and one company trip per year). Definitely the best company culture based on fun activities that foster connections and trust among the employees. - Managing Directors: excellent team of young entrepreneurs with great sense of leadership and very inspirational mindset.

    Cons

    - Salary: below industry standard - Leads: because of the young age, many leads are inexperienced. This led to many people leaving (including myself) not because of the company itself but for the unprepared leaders.

    Advice to Management

    trivago is a great company. Review carefully your leaders and take actions to limit good talents leaving.

    trivago2019-05-18
  9. "A true modern, progressive workplace"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at trivago full-time

    Pros

    - Good benefits - International, diverse and positive environment - The freedom to develop and grow (if you take initiative and don't wait for a 'manager' to tell you what to do) - Best canteen I have been in (but bring back the curry chef!)

    Cons

    - Some people may find the agile environment and speed of change unsettling (I personally love it!)

    trivago2019-05-03

    trivago Response

    May 15, 2019Social Media & Employer Branding

    Thanks for your positive feedback! It’s great to hear you appreciate your work environment and that you seem to take initiative in your role. Agility and being able to deal with constant change are indeed necessary skills if you’re working at a tech company, so we’re happy to hear ...

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  10. "Value and feedback oriented, respectful, diverse environment and many development opportunities"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Product Development Engineer in Düsseldorf
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at trivago full-time for more than 4 years

    Pros

    You can learn at trivago what ever you are interested in. The company supports me a lot with my personal growth. Doing an internal reorientation from engineering to product development was without barriers and a transparent process where everyone got same chances. I never experienced a company what was so supportive and talent oriented. I like that everyone gets a personal mentor who reflects feedback from peers with...

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    Cons

    There are a couple of ego driven people, I sometimes have to deal with. But it's not the majority and I also observe they have a hard time in that respectful and multi-cultural environment. 360 degree feedbacks should be more often than twice a year and recruiting needs some adjustment to identify better who has the right mindset and who not. trivago believes in trust, authenticity and strong collaboration between teams...

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    Advice to Management

    Get rid of the ego-driven people. ;)

    trivago2019-04-30

    trivago Response

    May 15, 2019Social Media & Employer Branding

    Thanks for sharing your feedback and for recommending trivago as an employer! It’s great to hear that you feel supported in your development here and that you’ve had the opportunity to successfully move between different roles. This is something we encourage and attach a lot of value ...

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Found 344 reviews