trivago Reviews | Glassdoor

trivago Reviews

Updated October 16, 2017
160 reviews

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4.1
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trivago Co-Founder and Managing Director Rolf Schrömgens
Rolf Schrömgens
103 Ratings

160 Employee Reviews

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Pros
  • Flexible working hours and a great selection of activities and sports provided for all employees helps work life balance (in 19 reviews)

  • team events in order to know newcomers/talents in the organization or from other departments; (in 24 reviews)

Cons
  • Really low opportunities of development and super super low salary for a German Company (in 15 reviews)

  • They promote a flat hierarchy, but that's not the case at all (in 7 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (2)

    "Great company to learn!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Düsseldorf (Germany)
    Current Employee - Anonymous Employee in Düsseldorf (Germany)
    Recommends
    Approves of CEO

    I have been working at trivago full-time (More than a year)

    Pros

    - You can try out new ways, processes and learn a lot
    - You get responsibility right from the beginning and the scope increases
    - Team mates are intrinsically motivated and want to push new topics forward
    - The company is innovative and you can always challenge the status quo and come up with new, own ideas --> the management listens!

    Cons

    - You have to deal with a lot of changes, structure/organizational-wise
    - Roles are defined in an open way, to be adjustable - not everybody feels comfortable with this
    - Lack of defined processes/structures


  2. Helpful (22)

    "It's about all the people in company not only few people!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at trivago full-time (More than a year)

    Pros

    Family like company
    Employees are valued in the company
    Very dynamic and energetic people
    None or really low competition between employees! it's all about achieving the objectives all together as a team!
    Really good place to start your career

    Cons

    Too few people with good knowledge about how some parts of the company work
    Sometimes you need to ask people how something work instead of having a documentation

  3. "Great startup-culture company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at trivago full-time

    Pros

    - Great benefits (drinks, food, parties)
    - Good workplace (technology used and accessories)
    - Flexibility on platform and technology usage

    Cons

    - Very bottom up culture which makes decision taking a long process


  4. Helpful (17)

    "Fun work environment allowing for chill lifestyle, not for security-seeking types"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook

    Pros

    • Young international colleagues. You will meet lots of smart, funny people from around the world and have fun working.
    • Relaxed, casual working environment in a modern office building providing excellent views
    • Perks like cereal, free beer, access to sports events for recreation, team events (a pro if you like team events)
    • This is ideal if you want to gain one year of work experience after your studies in a casual atmosphere while partying a lot

    Cons

    • A sense that everyone is so young and new at the company that it feels like people are just passing through and employees are easily replaceable. Few experienced, long-term employees.
    • Little job security - most employees are on one year contracts and eager to prove themselves so that it can be extended if they wish to stay longer.
    • Limited opportunity for mentoring by experienced professionals in your field.
    • Company values felt a little artificial/overblown

    trivago Response

    Mar 22, 2016 – Human resources

    Hey! Just wanted to update you on the new processes that are now in place thanks to your (and others) constructive feedback left on here. We believe in continually improving our product and our... More


  5. Helpful (73)

    "Be a good monkey work for trivago"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend

    I worked at trivago full-time (More than a year)

    Pros

    - free beer, cereals, milk, coffee and other small stuff
    - team events where you see your managers get drunk
    - one trip once a year where the whole company gets drunk
    - average age 25

    Cons

    - all the above benefits mean less salary for people while trivago pays less taxes
    - very inexperience middle managers that treat people like monkey
    - no way to move up because of older employees and flat hierarchy

    Advice to Management

    Pay people better, respect them and fire middle managers that treat people disrespectful.
    Stop making your employees write good reviews on this website.
    Stop hiring people for 6 moths for bad salaries (according to ZAV standards which send you warning) and then let them go


  6. Helpful (7)

    "Good ambiance, but far from being the best place to work at"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Neutral Outlook
    Approves of CEO

    I have been working at trivago full-time

    Pros

    The international team is one the main pros, as people from more than 60 nationalities work in the same place. There are a lot of events and opportunities to meet colleagues, so the mood in the office is good.

    Cons

    People in charge of some departments is not really taking care of their team and are not good at working together with other departments. Lot of people complain about things such as communication, bosses or events, but no one gives any idea to improve that or say anything when they have the chance (surveys, feedback meetings). Values are too ideallistic for the company (e.g. trust is the main value, but people dont feel safe to express a bad opinion about their bosses). Low salaries for a very big workload.

    Advice to Management

    Try to become a role model in company spirit and put some pressure on team leaders to really live the values.


  7. "Inside sales trivago"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales in Düsseldorf (Germany)
    Current Employee - Sales in Düsseldorf (Germany)
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at trivago full-time

    Pros

    Good company where you can have a lot of position to have a professional promotion and lot of benefit

    Cons

    friendly context with people from over the world... every friday you have a different party with your colleagues

  8. "A unique office culture with many developmental opportunities"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Development Manager in Düsseldorf (Germany)
    Current Employee - Business Development Manager in Düsseldorf (Germany)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at trivago full-time (More than 3 years)

    Pros

    An empowering, open and value-driven company with many learning opportunities. Risk taking is encouraged, and management is generally transparent about all information regarding the organisation. Job rotation is also encouraged & the company offers many learning and developmental opportunities for its employees. (be it workshops, focus sessions, external speakers...etc.)

    Cons

    Professionalism can be emphasized further, especially at the rate the company is growing.

    Advice to Management

    Strong leadership is needed in certain instances, especially when the company is growing into unknown territories


  9. Helpful (1)

    "Best company ever!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Palma (Spain)
    Current Employee - Anonymous Employee in Palma (Spain)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at trivago full-time (More than a year)

    Pros

    Dynamic company, great international environment, great benefits (healthy food, sports, academies, trivago on tour), a lot of learning opportunities

    Cons

    Salary can be too low, taking in consideration the cost of life (speaking from Palma office)


  10. "Human Resources"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Düsseldorf (Germany)
    Current Employee - Anonymous Employee in Düsseldorf (Germany)
    Recommends
    Approves of CEO

    I have been working at trivago full-time (More than 3 years)

    Pros

    + Great working atmosphere
    + Career opportunities
    + The company lets you try out new things
    + Great colleagues, diverse and international. You do not feel like the only foreigner in Germany .
    + You can learn many things outside of your working field

    Cons

    - I like changes but sometimes they could be communicated better. I believe that management is already doing something about it with the All Hands meeting.


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