trivago Reviews | Glassdoor

trivago Reviews

Updated March 23, 2017
92 reviews

Filter

Filter

Full-time Part-time

3.4
Star Star Star Star Star
Rating Trends Rating Trends
Recommend to a friend
Approve of CEO
trivago Co-Founder & Managing Director Rolf Schrömgens
Rolf Schrömgens
49 Ratings

92 Employee Reviews

Sort: Popular Rating Date

Pros
  • flexible working hours, everyone can be heard, great company trips, free activities and free "food (in 10 reviews)

  • Team events to get to know your colleagues (in 19 reviews)

Cons
  • Very low salary compared to industry standards in my field (in 11 reviews)

  • They promote a flat hierarchy, but that's not the case at all (in 6 reviews)

More Pros and Cons

  1. Helpful (19)

    "It's about all the people in company not only few people!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at trivago full-time (More than a year)

    Pros

    Family like company
    Employees are valued in the company
    Very dynamic and energetic people
    None or really low competition between employees! it's all about achieving the objectives all together as a team!
    Really good place to start your career

    Cons

    Too few people with good knowledge about how some parts of the company work
    Sometimes you need to ask people how something work instead of having a documentation


  2. Helpful (13)

    "Fun work environment allowing for chill lifestyle, not for security-seeking types"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook

    Pros

    • Young international colleagues. You will meet lots of smart, funny people from around the world and have fun working.
    • Relaxed, casual working environment in a modern office building providing excellent views
    • Perks like cereal, free beer, access to sports events for recreation, team events (a pro if you like team events)
    • This is ideal if you want to gain one year of work experience after your studies in a casual atmosphere while partying a lot

    Cons

    • A sense that everyone is so young and new at the company that it feels like people are just passing through and employees are easily replaceable. Few experienced, long-term employees.
    • Little job security - most employees are on one year contracts and eager to prove themselves so that it can be extended if they wish to stay longer.
    • Limited opportunity for mentoring by experienced professionals in your field.
    • Company values felt a little artificial/overblown

    trivago Response

    Mar 22, 2016 – Human resources

    Hey! Just wanted to update you on the new processes that are now in place thanks to your (and others) constructive feedback left on here. We believe in continually improving our product and our ... More


  3. Helpful (63)

    "Be a good monkey work for trivago"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend

    I worked at trivago full-time (More than a year)

    Pros

    - free beer, cereals, milk, coffee and other small stuff
    - team events where you see your managers get drunk
    - one trip once a year where the whole company gets drunk
    - average age 25

    Cons

    - all the above benefits mean less salary for people while trivago pays less taxes
    - very inexperience middle managers that treat people like monkey
    - no way to move up because of older employees and flat hierarchy

    Advice to Management

    Pay people better, respect them and fire middle managers that treat people disrespectful.
    Stop making your employees write good reviews on this website.
    Stop hiring people for 6 moths for bad salaries (according to ZAV standards which send you warning) and then let them go


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (7)

    "Good ambiance, but far from being the best place to work at"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Neutral Outlook
    Approves of CEO

    I have been working at trivago full-time

    Pros

    The international team is one the main pros, as people from more than 60 nationalities work in the same place. There are a lot of events and opportunities to meet colleagues, so the mood in the office is good.

    Cons

    People in charge of some departments is not really taking care of their team and are not good at working together with other departments. Lot of people complain about things such as communication, bosses or events, but no one gives any idea to improve that or say anything when they have the chance (surveys, feedback meetings). Values are too ideallistic for the company (e.g. trust is the main value, but people dont feel safe to express a bad opinion about their bosses). Low salaries for a very big workload.

    Advice to Management

    Try to become a role model in company spirit and put some pressure on team leaders to really live the values.


  6. "Work Very Hard, Party Even Harder"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Junior Inside Sales in Düsseldorf (Germany)
    Current Employee - Junior Inside Sales in Düsseldorf (Germany)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at trivago full-time (More than a year)

    Pros

    - Amazing working environment
    - Chance to progress your career in the fastest growing department, there are people receiving new position every month in my team
    - Some people on my team are making some serious commission
    - Amazing benefits, free beer, days off to party but it all comes from hard work.

    Cons

    - The competition, everyone is so motivated you must be extremely driven to stand out
    - You really need to dedicate your life to this role, but the rewards are there.


  7. Helpful (1)

    "Long Process"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Marketing in Düsseldorf (Germany)
    Current Employee - Marketing in Düsseldorf (Germany)
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at trivago full-time (More than a year)

    Pros

    Amazing company
    Cool jobs and challenges
    Snacks, amazing office
    5 weeks vacation + more if you earn it
    great atmosphere

    Cons

    promoting people who suck at managing
    not promoting the right people (who work hard)
    sometimes political
    always changing (never plan, you dont get it done)
    LONG HIRING PROCESS. took over 3 months and theyre slow at answering emails.

    Advice to Management

    make your HR people a little faster at answering emails
    pay some relocation costs
    promote the right people
    dont say theres unlimited vacation if its not true
    LOW PAY. PAY MORE, ITS NOT LIKE YOU DONT HAVE THE $$$!


  8. "Country developer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Country Development in Düsseldorf (Germany)
    Former Employee - Country Development in Düsseldorf (Germany)
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at trivago (More than a year)

    Pros

    Free food and drinks, team events, flexibility

    Cons

    Not much impact on bigger policies, difficult to advance, bad low level leadership, not a secure environment, you are not so important as there's others waiting to take your place. oh, and low salaries!

    Advice to Management

    try harder to keep your employees


  9. Helpful (3)

    "Inside Sales"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Inside Sales Representative in Düsseldorf (Germany)
    Current Employee - Inside Sales Representative in Düsseldorf (Germany)
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at trivago full-time (Less than a year)

    Pros

    Wonderful Office, very joung enviroment, free drinks, cereals, sandwiches, parties, free german lessons, fitness and joga, relax rooms and playrooms (like Playstation and so on)

    Cons

    The job itself is horrible. People especially in some markets like Italian or spanish work for 10 hours a day just to hope to reach the targets. They say you can earn commissions but it is almost impossible. They also say you can have as many holidays as you want, but if you want (and have to) reach your target is impossible to have.
    Unless you are a TRUE sales person that likes and he is really good at it, don't apply here because this job is HELL. Other positons in the company instead I stryly recommend.

    Advice to Management

    Too many young people to lead that don't know anything. Hire some professional ones instead of promoting 25 years old people that still don't have enough experience to lead.


  10. Helpful (1)

    "Great place to start a career"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Content Marketing - External Relations Executive in Düsseldorf (Germany)
    Former Employee - Content Marketing - External Relations Executive in Düsseldorf (Germany)
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at trivago full-time (More than 3 years)

    Pros

    Great place for young people or students starting their career and interested in learning a lot, very fast !
    I recommend trivago to anybody who want to develop their career, while working in a young and very nice environment. The offices are great and lots of events to build a strong company culture.

    Cons

    In the past year, a lot of unnecessary processes have been implemented. The company prefers to hire low-costs new employees to replace managers or senior managers which will penalize it in the long-term.
    After 2-3 years, no possibility of development so make sure to know when to leave.

    Advice to Management

    Parties and events should be considered less important than a good career development.


  11. Helpful (1)

    "Marketing"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at trivago full-time

    Pros

    Great company to work. Value-driven dynamic culture. Flexible working hours. Incredible employee benefits.

    Cons

    Low salaries. Internal communication can be vastly improved. Unnecessary middle-management.



Showing 92 of 106 reviews
Reset Filters