trivago Reviews | Glassdoor

trivago Reviews

Updated August 16, 2017
120 reviews

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3.5
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trivago Co-Founder and Managing Director Rolf Schrömgens
Rolf Schrömgens
67 Ratings

120 Employee Reviews

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Pros
  • team events in order to know newcomers/talents in the organization or from other departments; (in 22 reviews)

  • flexible working hours, everyone can be heard, great company trips, free activities and free "food (in 11 reviews)

Cons
  • Really low opportunities of development and super super low salary for a German Company (in 14 reviews)

  • The flat hierarchy system is a poor excuse for not rewarding those few employees actually carrying the bulk of the workload (in 6 reviews)

More Pros and Cons

  1. Helpful (22)

    "It's about all the people in company not only few people!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at trivago full-time (More than a year)

    Pros

    Family like company
    Employees are valued in the company
    Very dynamic and energetic people
    None or really low competition between employees! it's all about achieving the objectives all together as a team!
    Really good place to start your career

    Cons

    Too few people with good knowledge about how some parts of the company work
    Sometimes you need to ask people how something work instead of having a documentation


  2. Helpful (16)

    "Fun work environment allowing for chill lifestyle, not for security-seeking types"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook

    Pros

    • Young international colleagues. You will meet lots of smart, funny people from around the world and have fun working.
    • Relaxed, casual working environment in a modern office building providing excellent views
    • Perks like cereal, free beer, access to sports events for recreation, team events (a pro if you like team events)
    • This is ideal if you want to gain one year of work experience after your studies in a casual atmosphere while partying a lot

    Cons

    • A sense that everyone is so young and new at the company that it feels like people are just passing through and employees are easily replaceable. Few experienced, long-term employees.
    • Little job security - most employees are on one year contracts and eager to prove themselves so that it can be extended if they wish to stay longer.
    • Limited opportunity for mentoring by experienced professionals in your field.
    • Company values felt a little artificial/overblown

    trivago Response

    Mar 22, 2016 – Human resources

    Hey! Just wanted to update you on the new processes that are now in place thanks to your (and others) constructive feedback left on here. We believe in continually improving our product and our... More

  3. Helpful (71)

    "Be a good monkey work for trivago"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend

    I worked at trivago full-time (More than a year)

    Pros

    - free beer, cereals, milk, coffee and other small stuff
    - team events where you see your managers get drunk
    - one trip once a year where the whole company gets drunk
    - average age 25

    Cons

    - all the above benefits mean less salary for people while trivago pays less taxes
    - very inexperience middle managers that treat people like monkey
    - no way to move up because of older employees and flat hierarchy

    Advice to Management

    Pay people better, respect them and fire middle managers that treat people disrespectful.
    Stop making your employees write good reviews on this website.
    Stop hiring people for 6 moths for bad salaries (according to ZAV standards which send you warning) and then let them go


  4. Helpful (7)

    "Good ambiance, but far from being the best place to work at"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Neutral Outlook
    Approves of CEO

    I have been working at trivago full-time

    Pros

    The international team is one the main pros, as people from more than 60 nationalities work in the same place. There are a lot of events and opportunities to meet colleagues, so the mood in the office is good.

    Cons

    People in charge of some departments is not really taking care of their team and are not good at working together with other departments. Lot of people complain about things such as communication, bosses or events, but no one gives any idea to improve that or say anything when they have the chance (surveys, feedback meetings). Values are too ideallistic for the company (e.g. trust is the main value, but people dont feel safe to express a bad opinion about their bosses). Low salaries for a very big workload.

    Advice to Management

    Try to become a role model in company spirit and put some pressure on team leaders to really live the values.


  5. "Wonderful place for growth"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Content Marketing Manager in Düsseldorf (Germany)
    Former Employee - Content Marketing Manager in Düsseldorf (Germany)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at trivago full-time (More than a year)

    Pros

    - Work/Life balance is a dream
    - Lots of room for quick growth in your career
    - Large company that maintains a start-up mentality
    - You'll be working with smart people that challenge you

    Cons

    -Product updates and future can be somewhat isolated from other teams, which makes it difficult to build future marketing plans.

    Advice to Management

    Keep caring about your employees, it's a rare find! I would also advise you to increase transparency between departments.


  6. "One of the most vibrant culture to wok with."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Marketing Manager in Düsseldorf (Germany)
    Current Employee - Marketing Manager in Düsseldorf (Germany)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at trivago full-time (More than 3 years)

    Pros

    Wonderful workplace, Everyone is important and a melting pot of many diverse culture. Everyday is a new learning, Independent for choosing your job. Your performance is not reviewed by how log you work at your desk.

    Cons

    Some top management decisions may not be answered, but still OK till you can question them.

    Advice to Management

    Both employee and the employer should understand each other importance.


  7. "Amazing company with great culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    Pros

    1) Smart and fun people to work with
    2) Constant development within the company even outside your specialization
    3) A lot of room for growth
    4) Interesting projects (a day is never the same)
    5) Amaxing culture

    Cons

    Sometimes things take a bit longer then they should

  8. Helpful (2)

    "trivago is worth the experience, but only for a little while."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Product Owner in Düsseldorf (Germany)
    Current Employee - Product Owner in Düsseldorf (Germany)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at trivago full-time (More than 3 years)

    Pros

    Company culture and lifestyle, if you are young and in to parties. Lots of opportunities to grow professionally.

    Cons

    No relocation costs provided, even for international new-hires. Salary too low to break-even after expenses for similar work in home country (if you intend to go home even once a year).

    Advice to Management

    Pay your people better.


  9. "Good Transition Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at trivago full-time

    Pros

    * Good first time job
    * Good job to get a visa to live in Europe
    * Good transition job

    Cons

    * They try hard to pretend the company isn't out to make a profit
    * The company isn't profitable: all revenue is funneled back into expensive advertising to fuel artificial growth
    * The middle-man business model isn't sustainable in the long run
    * There are too many people w/ too much time in HR as they are constantly scheming up new strange org structure techniques: pillars, functions, etc
    * When you call the PEOPLE that work at Trivago "Talents", the don't like it. We are people, not your resources
    * Onboarding is 1 week of indoctrination of whatever org structure they are experimenting w/ that month: no hierarchy, flat structure, no managers.
    * They subside low wages by constantly throwing "perks" at 28 year old employees (average age) so they won't leave.
    * Historically turnover rate is very high at Trivago as interns and young professional soon realize there are greener pastures
    * Company is very cheap. For example, when traveling they won't put you up in a normal hotel but a co-living space w/ a bunch of students. Won't pay for relocation.

    Advice to Management

    * Adopt a traditional corporate structure that people understand
    * Shorten on boarding to 2 or 3 days max
    * Don't call people Talents
    * Migrate away from PHP if you want to make recruiting easier


  10. Helpful (4)

    "Get ready to work in a feature factory"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Developer in Palma (Spain)
    Former Employee - Software Developer in Palma (Spain)
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at trivago full-time (Less than a year)

    Pros

    - Really relaxing and slow paced work environment
    - Kicker, kitchen, bean bags, free beers and any other fancy stuff money can buy, so you can take selfies and show to the world you work for an amazing company
    - Trips and parties
    - Flexible working hours
    - Relocation offered

    Cons

    - Junior-ish environment (lots of jr engineers). As a junior engineer you'll grow slow and get mentoring by few average engineers considered "gurus"
    - No upfront OKR setting for (personalised) professional and career development
    - No cutting edge tech or not even the "right tool for the right job". Get ready to work on legacy systems with outdated tech stacks
    - Way too many cerimonies and meetings. Where as a developer you don't get involved in the product definition anyway, hence, being just a code monkey
    - Get ready to blindly follow all the company's core values and do endless workshops about that
    - Software/Process' Quality is not a thing, remember we are in a mass production feature factory, w/ lots of junior devs, some "gurus" around and an outdated tech stack
    - No bonus scheme
    - Lots of bureaucracy and office politics


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