trivago Reviews

Hi, thanks for your great feedback and for recommending trivago as an employer of choice! 🙂

Hello, thanks for your very positive feedback 🙂 We’re definitely a people-focused company since we know we’d be nothing without our talents. You’re always our priority, so it makes us happy to hear that you’re happy! We also hope you’re taking time to rest from your hard work because you deserve that time off!

Thanks for your positive feedback :) We do value feedback, especially from our talents and put in great effort to listen but also act on the feedback we receive. If you've ever given feedback that you feel hasn't been acknowledged, please let us know through our internal feedback tools or through your lead or mentor directly. Thank you!

Thanks for your review. It's great to hear you learned a lot! However, we're sorry to hear that you didn't have a positive experience with leadership – we hope you shared your feedback with the relevant parties internally in order for them to improve. All the best for your next venture wherever it led you :)

Hey! Just wanted to update you on the new processes that are now in place thanks to your (and others) constructive feedback left on here. We believe in continually improving our product and our organization and see honest feedback as a great source of learning. At the time of this comment, we actually agreed with you on some points and so set about planning and implementing initiatives that would address some of these issues you raised, So here is our update ;) Due to the nature of our company, in the beginning we did hire a lot of interns as the skills we required were as new as the technology we were using and so it was very hard to find experienced people in certain fields. Due to this reason we hired a lot of interns who we decided we would train on the job. This internship culture also brought with it a high turnover rate. This could have been the reason for this "passing through" culture you mentioned or little job security feeling. Good news is that this internship approach is no longer a major part of our recruiting strategy and as of December 2015, only 3% of our talents had internship contracts. 87% of our talents are now on full contracts with a much broader range of experience levels :D Each year we have seen an increase in our retention rate and hope that this continues. I want to thank you for your honest feedback and want you to know that we will continue to work on these areas which you suggested could be improved. I know this response is over a year after your comment...but better late than never :D Hope you are doing well and enjoying life to the full in whichever part of the world you are now in! Hopefully somewhere sunnier than Düsseldorf ;) Cheers, Christine

Thank you for sharing your feedback! We are really sorry you feel this way. I can see that you are a current employee and we of course do not want any of our talent to feel like that. I would really encourage you to voice your concerns i.e. hypocritical management to a trusted person within the company, your talent lead for instance. Also, do not hesitate to raise your concerns and suggestions on Office Vibe or through Slido during the trivago Fridays talk. We want to hear from you!