uShip.com Reviews | Glassdoor

uShip.com Reviews

Updated October 17, 2017
55 reviews

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4.1
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Mike Williams
6 Ratings

55 Employee Reviews

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Pros
  • Free lunch, ping-pong, keg-orator (in 10 reviews)

  • The work environment is very casual (in 6 reviews)

Cons
  • Want to see pre-cubed chicken poured from a plastic bag in a pot and covered in grease and salt (in 2 reviews)

  • Its a 11 year old "start up" and feels like a frat house (in 2 reviews)

More Pros and Cons

  1. Helpful (1)

    "Best Place I've Ever Worked"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Member Support Specialist in Austin, TX
    Current Employee - Member Support Specialist in Austin, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at uShip.com (More than a year)

    Pros

    Freedom to do your work the way you work best. Very collaborative, relaxed, group minded organization.

    Cons

    Make me too used to being responsible for my own motivation. Also, what will I do if I have to go back to buying my own lunches?


  2. Helpful (1)

    "Loved the company, not the Sales Team"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Executive in Austin, TX
    Current Employee - Account Executive in Austin, TX
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at uShip.com full-time (More than a year)

    Pros

    Catered lunch daily, monthly company events, fun coworkers

    Cons

    Bad management on the Sales Team, not enough commission or room to grow, boys club on Sales Team

    Advice to Management

    Hire more seasoned sales staff when it comes to management

  3. Helpful (2)

    "Not for me"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at uShip.com full-time

    Pros

    I guess probably the breaks or the 2 weeks of vacation

    Cons

    I really don't like the way we had to convince clients to use a platform that doesn't really do anything

    Advice to Management

    Invest in the product. Find another CEO (again)


  4. "Great Company to work for that is finally maturing"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Approves of CEO

    I worked at uShip.com full-time

    Pros

    -Great company culture
    -Finally taking steps to evolve into a more mature company with clear vision

    Cons

    -Product roadmap has seen delays


  5. Helpful (2)

    "Best Place I've Ever Worked"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer in Austin, TX
    Current Employee - Software Engineer in Austin, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at uShip.com full-time (More than a year)

    Pros

    - Learning opportunities are huge
    - People care about software quality
    - Company is adopting new libraries and frameworks
    - Coworkers are nice
    - Lots of social events

    Cons

    - Can have a very "frat house" feel
    - Some coworkers don't pull their weight
    - Middle management structure is strange
    - Managers are starting to own planning and processes that used to be at the team's discretion

    Advice to Management

    Re-think your middle management structure. Trust your engineers, PMs, and scrum masters. There are very talented people at uShip who would be a huge asset on their product teams if given technical freedom and process authority to create their products.


  6. "I think this is the best place to work in Austin."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Austin, TX
    Current Employee - Anonymous Employee in Austin, TX
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at uShip.com full-time (More than 5 years)

    Pros

    I love coming to work every day. Smart people and good lunches. My boss cares about my career growth. I would highly recommend.

    Cons

    Work/life balance can be difficult depending on your position.


  7. Helpful (9)

    "Comfortable place to work if you are starting or midway through your career as a developer."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Developer in Austin, TX
    Current Employee - Software Developer in Austin, TX
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at uShip.com full-time (More than a year)

    Pros

    - Some of the best social, learning culture. Company outings are not always booze infused, so there's an option for everyone.
    - Passionate, smart coworkers. Everyone is eager to learn and do better, and open to hearing what you had to say. Even people that may seem abrasive at first mean well and are knowledgable teachers.
    - Stack is slowly progressing to be "modern".
    - Having a product manager, scrum master, and designer on each dev team is a great setup. Makes the team feel autonomous and really innovate.
    - Despite teams being autonomous, there is no feeling of "competition" that I've seen exist at previous employers. Cross team help is constant.
    - Enterprise possibility is exciting.
    - CTO is really cool and open, but also decisive.

    Cons

    - Most of your time will be spent learning the domain, as it is highly legacy, confusing, and has conflicting/outdated documentation. Learning the actual technologies and plateauing won't take long, but the domain will.
    - Company follows some legacy/questionable processes, and it's source control leaves a lot of to be desired (new hires are also confused) . Non-pairing collaboration is a giant pain.
    - Communication within middle management to developers has been decreasing in quality for about 6-7 months now.
    - "Deadlines" for developer quality of life improvements (which matters a lot whenever your build times are on average around 3-5 minutes) have been missed numerous times.
    - Core development teams have been placed on a on-call rotation with no additional compensation. On-call mostly consists of you being a middleman to DevOps, because our number of false positives is high, and we lack the permissions/tools to solve actionable problems.

    Advice to Management

    Most of the cons could be alleviated/softened by an apology or admittance that things have not gone the way that you've foreseen. We know you are not omnipotent, so let's just level out.

    Slow down on hiring, unless you put a chunk of time to address the "domain documentation" issue. If it's too hard to document, we probably need to attack real core concepts (areas like payments, and site ID seem to be sore points) instead of new "features/product".

    Entrust in your developers. Open up access to handling issues to more than just the extremely strapped DevOps team. Not only will this get rid of tribal knowledge, but improve overall technical understanding.

  8. Helpful (3)

    "Growing pains with transition from start-up to established company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at uShip.com full-time

    Pros

    Relaxed environment. Co-workers enjoy hanging out with each other. Smart people.

    Cons

    The company's goals and focus changes from year-to-year. There is not a consistent long term plan. Also, original fun culture is not sustainable as the company gets bigger.

    Advice to Management

    With the new dev leadership, there is a trend for more micro-managing. The leadership needs to trust there developers more.


  9. "Awesome company to be a part of."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Human Resources Generalist in Austin, TX
    Current Employee - Human Resources Generalist in Austin, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at uShip.com full-time

    Pros

    Management has made a lot of changes and has done a great job at taking care of their employees and their customers. Coming from a much larger company to uShip, it's great that despite the growth there is still a work/life balance and an overall family atmosphere. Some of the core values I see here are honesty, hard work and having a positive attitude. Employees who display these are the ones who will go far here.

    Cons

    No company is perfect and uShip is not immune to growing pains. It's not a bad problem but simply one all rapidly growing companies faces.


  10. Helpful (1)

    "Great place to work for college kids"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Specialist in Austin, TX
    Current Employee - Specialist in Austin, TX
    Recommends
    Positive Outlook

    I have been working at uShip.com full-time (Less than a year)

    Pros

    Relaxed environment, dog friendly, free food

    Cons

    Very immature crowd, college kids, not alot of people with experience

    Advice to Management

    Stop saying your a start up, so you don't have to pay people with actual experience their worth


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