uShip.com Reviews | Glassdoor

uShip.com Reviews

Updated December 23, 2016
47 reviews

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4.1
Star Star Star Star Star
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Mike Williams
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47 Employee Reviews

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Pros
  • Free lunch, ping-pong, keg-orator (in 10 reviews)

  • Casual dress, young culture, people are fully invested in their work and enjoy what they do (in 7 reviews)

Cons
  • Company was split into 2 buildings - the original building could no longer hold the engineering team so they're a few blocks away (in 3 reviews)

  • Better modes of communication between departments and employment levels are needed (but doesn't every company have that issue (in 2 reviews)

More Pros and Cons

  1. "Awesome company to be a part of."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Human Resources Generalist in Austin, TX
    Current Employee - Human Resources Generalist in Austin, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at uShip.com full-time

    Pros

    Management has made a lot of changes and has done a great job at taking care of their employees and their customers. Coming from a much larger company to uShip, it's great that despite the growth there is still a work/life balance and an overall family atmosphere. Some of the core values I see here are honesty, hard work and having a positive attitude. Employees who display these are the ones who will go far here.

    Cons

    No company is perfect and uShip is not immune to growing pains. It's not a bad problem but simply one all rapidly growing companies faces.


  2. "Great place to work for college kids"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Specialist in Austin, TX
    Current Employee - Specialist in Austin, TX
    Recommends
    Positive Outlook

    I have been working at uShip.com full-time (Less than a year)

    Pros

    Relaxed environment, dog friendly, free food

    Cons

    Very immature crowd, college kids, not alot of people with experience

    Advice to Management

    Stop saying your a start up, so you don't have to pay people with actual experience their worth


  3. Helpful (2)

    "Sales is a complete waste of time"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Austin, TX
    Former Employee - Anonymous Employee in Austin, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at uShip.com full-time (More than a year)

    Pros

    First Fridays, free lunch and casual attire.

    Cons

    One of the lowest paying sales jobs in Austin selling a horrible product. When this issue was brought up to management it was ignored but then they act shocked when people leave for better sales roles. If you want to be micromanaged and not respected then this is the perfect department for you. There are shady things going on constantly and then handled in an even more shady way by HR. There is absolutely no room for growth despite implementing a makeshift bandaid "promotion track". The environment is extremely toxic and you'll leave work miserable daily. There are daily meetings that are an absolute joke and complete waste of time. All it is is the managers on a soapbox talking to hear themselves speak and demean the team. They'll also hire anyone with a pulse because turnover is so bad. So be prepared to be frustrated working with people who had no business getting hired in the first place. When you leave uShip you will feel like you have completely wasted your time and learned nothing all while having been beaten down by management.

    Advice to Management

    My advice would be to listen to your employees. Some people in management roles are ruining the culture that uShip prides itself on. Don't focus so much on specific departments and not others. It makes for isolation and departments feeling unvalued.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Great Place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Executive in Austin, TX
    Former Employee - Account Executive in Austin, TX
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at uShip.com (More than a year)

    Pros

    Loved it! Great culture and loved free lunches!

    Cons

    Management in Sales department was terrible


  6. "Great Place to Be!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Lots of growth. Commitment to enhancing the product will accelerate all aspects of the company. Strong Sr. Management has lead the charge to make this a great company both financially and culturally. The job perks are amazing. The new office will set this company up for success for years to come.

    Cons

    Some departments are great, some have their proverbial head stuck up in places where they can't see or hear their employee's complaints. It makes people's experience very different when talking about their overall happiness. However the important departments are the ones that are happy, and I would recommend anybody joining as everything is trending up.

    Advice to Management

    Promote and keep the good people, weed out the cancerous upper level management that stifles potential.


  7. Helpful (1)

    "Awesome culture"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Carrollton, TX
    Former Employee - Anonymous Employee in Carrollton, TX
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at uShip.com full-time (More than a year)

    Pros

    The culture is fun and full of weekly/monthly activities. It's largely a young office and energetic. It's located in the heart of downtown Austin. Oh, and you can bring your dogs to work.

    Cons

    A lack of appreciation for some employees. Some questionable things go on in and out of the office, but there seems to be no real consequences for it. It's swept under the rug because they 'work hard, play hard.'


  8. "Sales"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Cool company and (majority) great coworkers

    Cons

    Focusing too hard on being a "cool company." I don't want to see my managers and directors drunk when I could know that work is being done to grow our company.

    Advice to Management

    In all of these hands on and theatrical meetings, break it down and actually speak to your teams and not at them. See how their team is doing. Learn from them how to make the product better.


  9. "Best Place to Work!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Austin, TX
    Current Employee - Anonymous Employee in Austin, TX
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at uShip.com (More than 3 years)

    Pros

    - Challenging work on a growing/changing product
    - Very open and supportive work environment with flexible hours, open PTO, lots of perks.
    - Dog-friendly offices
    - Fair pay, 401(k), good medical and dental
    - Great work/life balance

    Cons

    - Being in two buildings hurts communications between teams and the Congress building is old and broken (but the new building looks awesome and is only months away!)
    - Hiring process is incredibly drawn out sometimes and we could really use replacements faster.

    Advice to Management

    - Don't forget core, our customers really need some of the planned upgrades sooner rather than later.


  10. "Positive Environment, Amazing Growth"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    -Incredible culture that invests a lot in its employees
    -Free weekly yoga class
    -Lots of learning opportunities
    -Laidback, flexible environment
    -HR and management that value the wellbeing of their employees

    Cons

    -Maybe could work out better corporate perks around town

    Advice to Management

    Keep it up! There have been so many positive changes in the past few years that have led to impressive growth and improved morale.


  11. Helpful (2)

    "Very Fun Company!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Development Intern in Austin, TX
    Former Employee - Development Intern in Austin, TX
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at uShip.com (Less than a year)

    Pros

    You're directly a part of a team as an intern; it's basically like you're a part of the full-time staff. They're sensitive to how much you do know, though, so you aren't thrown into the deep end. Your team is there to help you.
    Hours are flexible - as an intern, I just needed to meet my 39 hours, and be there for meetings, but could otherwise come or leave as early as I wanted to.
    Catered lunch - this was a con for me because I'm a picky eater, but seemed great for everyone else
    Agile development - Really nice, organized development structure, if a bit slow
    Lots of fun outings with the entire company - it's a nice way to get to know others in the company and have a day to just relax

    Cons

    Company was split into 2 buildings - the original building could no longer hold the engineering team so they're a few blocks away.
    There seemed to be high turnover - while a lot of faces had apparently been around for years, it seemed like a lot of them were leaving too.
    Low Salary



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