van Wagenen Financial Services Reviews | Glassdoor

van Wagenen Financial Services Reviews

Updated June 30, 2017
36 reviews

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3.2
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Randall Rempp
12 Ratings

36 Employee Reviews

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  1. "Excellent culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Supervisor in Eden Prairie, MN
    Current Employee - Customer Service Supervisor in Eden Prairie, MN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at van Wagenen Financial Services full-time (Less than a year)

    Pros

    The customer service team is improving every day and the atmosphere is very positive. vanWagenen is a company on the rise and management truly cares about the employees.

    Cons

    vW is emerging from a period of intense growth that caused some chaos in the customer service department. There is room to improve in our processes and procedures. But, with the right leaders in place, positive change is occurring every day.

    Advice to Management

    Continue to work on process improvements and documentation and vW has the opportunity to become a world class organization.


  2. "Growing Company with Many Opportunities for Advancement"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Manager in Eden Prairie, MN
    Current Employee - Account Manager in Eden Prairie, MN
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at van Wagenen Financial Services full-time (More than 10 years)

    Pros

    Nurturing environment. Empowers employees to partake in community development and volunteer opportunities. Growing company helps provide many opportunities for personal growth within the company.

    Cons

    Entry level work can get repetitive.

  3. "Great Place to Work!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Eden Prairie, MN
    Current Employee - Anonymous Employee in Eden Prairie, MN
    Recommends
    Positive Outlook

    I have been working at van Wagenen Financial Services full-time (More than 5 years)

    Pros

    I have been employed at van Wagenen for almost 5 years. I started out in customer service and have been promoted many times. van Wagenen management really wants to see its employees grow and be successful. van Wagenen is a great company to work for and has wonderful benefits. van Wagenen takes such good care of the employees and makes you feel valued. van Wagenen gives back to the community by allowing every employee 16 hours of volunteer time a year! I just can’t say enough about how great the work environment is here in Eden Prairie.

    Cons

    I struggle to find a con to list. I enjoy coming to work everyday here!


  4. "Opportunities to GROW"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales in Eden Prairie, MN
    Current Employee - Sales in Eden Prairie, MN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at van Wagenen Financial Services full-time (More than a year)

    Pros

    This is a great company offering
    -learning
    -growth
    -community volunteer hours
    -great social culture
    -team environment

    Cons

    None I can think of

    Advice to Management

    You are doing a good job, keep being engaged and encouraging your staff!
    Thank you!


  5. Helpful (1)

    "Room to move up"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Neutral Outlook

    I have been working at van Wagenen Financial Services full-time

    Pros

    opportunities to work in different roles and/or departments

    Cons

    a lot of discussions regarding change in management style, compensation etc...not much action


  6. "Good company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Data Entry Specialist in Eden Prairie, MN
    Former Employee - Data Entry Specialist in Eden Prairie, MN
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at van Wagenen Financial Services full-time (More than a year)

    Pros

    -events, lots of them!
    -3 weeks of paid vacation per year + floating hours
    -volunteer hours
    -friendly co-workers, mostly drama free environment
    -management (depending on your department) is very helpful
    -Great vacation hours
    -good health insurance
    -growing company, room for advancement

    Cons

    -Low wages for how much work is expected of you.
    -Some department manager choose favorites for promotions.

    Not too many cons besides working in the call center and dealing with rude people on a daily basis, but that expected when it comes to customer service.

    Advice to Management

    Don't promote someone because you like them. Promote them based on their work ethic.


  7. "Customer Service Representative"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    Pros

    Fast paced, good classroom training, interesting work, and nice co workers. A lot of contract employees.

    Cons

    You don't want to work here. Favoritism, low pay, unprofessional working environment, and they are constantly hiring and firing employees. Very unstable working environment.

  8. Helpful (2)

    "I could work here forever!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Eden Prairie, MN
    Current Employee - Anonymous Employee in Eden Prairie, MN
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    This is a really fun place to work! There are a ton of great people which is my favorite part of it. They have a really diverse work force with people from all over the world.

    They are constantly having fun parties - summer BBQ's with ice cream trucks, company wide potluck lunches, football kickoff parties, holiday parties...if there is a reason, we're most likely having a party. I've never worked somewhere where they take holiday decorating to the extreme and do tons of contests for best decorations for Halloween and Christmas.

    They have a cool lounge with ping pong, pool table, dart board and Direct TV. They have a great market with decent food options.

    I was able to select a schedule that worked for me and my family which is invaluable!

    They offer volunteer days which feels so great to have the day off to give back to our community. They also have blood drives, fundraiser bake sales, food drives, etc. They are dedicated to social responsibility.

    They are also focused on wellness. They've had massage therapist come in for a week and take care of employees. They offer yoga every Tuesday and offer a great gym discount.

    They have great employee recognition programs too!

    They've improved communication and transparency so we usually are in the loop with what is going on. They're growing fast and doing a lot of hiring lately. I feel confident that they're headed in the right direction. There is a lot of room for advancement.

    Cons

    I wish they had better health insurance but it seems you can't get that anywhere no-a-days.

    They are under a parent company which seems to be going through some transitions. Shouldn't effect us too much as we are very stable currently.

    Advice to Management

    Challenge each other and get along. :)


  9. Helpful (1)

    "IT staff"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Saint Michael, MN
    Former Employee - Anonymous Employee in Saint Michael, MN
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at van Wagenen Financial Services full-time (More than 10 years)

    Pros

    The pay was great. I always had open communication for more training. The hours were idea. A lot of people are able to adjust hours to fit schedule.

    Cons

    The company has been in a constant turn oil for over 10 years. They lay off people very often. So they do not look like a bad company they create new positions titles for the same job.

    Advice to Management

    Quit having monthly layoffs. The staff you keep does not like that. Every one stays quiet and hope they are not next. Scary place to work.


  10. Helpful (1)

    "data entry specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Data Entry Specialist in Largo, FL
    Former Employee - Data Entry Specialist in Largo, FL

    I worked at van Wagenen Financial Services (More than a year)

    Pros

    Professional setting. Good benefits and nice boss

    Cons

    closed Florida office. No overtime


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