wagamama FOH Team Member Reviews | Glassdoor

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wagamama FOH Team Member Reviews

Updated Feb 5, 2020

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3.0
54%
Recommend to a Friend
82%
Approve of CEO
wagamama Chief Executive Officer Emma Woods
Emma Woods
4 Ratings
  1. Helpful (1)

    "Don’t bother"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - FOH Team Member in New York, NY
    Doesn't Recommend
    Neutral Outlook

    I worked at wagamama full-time for more than a year

    Pros

    Ability to work multiple positions

    Cons

    Unfair work loads. Dishonest staff & management. Fraternization is what gets promotions.

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    wagamama2020-02-05

    wagamama Response

    February 24, 2020

    hi there! thank you so much for taking the time to share your experience, we're really sorry to read your time with us was less than enjoyable it’s really important to us that we gather this information so we can do everything we can to improve in the future - please could you take a moment to send some further information to hrqueries@wagamama.com? hope to hear from you soon wagamama recruitment team

    Continue reading
  2. "Good money, free food!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - FOH Team Member in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at wagamama part-time for more than 3 years

    Pros

    Free staff food, 30% when not working in every Wagamama, good money for a waiting job, paid holiday

    Cons

    management sometimes not overly professional, no sick pay.

    wagamama2019-12-26

    wagamama Response

    December 28, 2019

    hey there, thank you so much for taking the time to leave your 4 star review with us. it's fantastic to see that you have a positive outlook whilst working for wagamama + that you enjoy the benefits of staff discount :) thank you for flagging your cons with us too - we really appreciate the honest feedback we hope you continue to enjoy your time within the wagamama family + we wish you all the best for the future wagamama recruitment team :)

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  3. "It's good if you like fast pace"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - FOH Team Member in London, England
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at wagamama part-time for less than a year

    Pros

    Free food Very kind staff Very good tips

    Cons

    Very fast pace, you'll struggle at first

    wagamama2019-12-07

    wagamama Response

    December 7, 2019

    hi there! thank you for leaving us a 4 star review - we really appreciate that. we're very glad to hear you're a big fan of the food you receive on shift + that you enjoy working alongside the people you do. we understand that it's a struggle to deal with the fast past environment at first + we totally take your feedback on board, it's much appreciated many thanks, wagamama recruitment team :)

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  4. Helpful (2)

    "Full of it"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - FOH Team Member in Gateshead, England
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at wagamama full-time for more than 3 years

    Pros

    Good wage. Free food and even that gets bad.

    Cons

    Untrained kitchen. No work life balance at all.

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    wagamama2019-12-08

    wagamama Response

    December 11, 2019

    hi there, thank you so much for taking the time to leave your honest review. we really appreciate you bringing this to our attention regardless of how disappointed we are to hear of these particular incidents if you have the chance, please could you send some additional details to hrqueries@wagamama.com to allow our team to investigate your comments in further depth? wagamama recruitment team

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  5. "Its one of the best job to fit in"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - FOH Team Member in Heathrow, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at wagamama full-time for more than 3 years

    Pros

    I love working for wagamama cz it helps to communicate with different people u get to know alot about them plus work with a amazing team who help you plus the working hr is good

    Cons

    Food allowance shuld increase or the time break

    wagamama2019-10-08

    wagamama Response

    October 11, 2019

    hi there, thank you so much for taking the time to leave us a 5 star review. it's great to hear that you love being a part of the wagamama family + we really appreciate your feedback too thanks again wagamama recruitment team

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  6. "Waitress"

    StarStarStarStarStar
    Former Employee - FOH Team Member 

    I worked at wagamama full-time

    Pros

    Nice team and food allowance

    Cons

    No holidays and long hours

    wagamama2019-08-20

    wagamama Response

    August 22, 2019

    hi there :) thanks so much for taking the time to leave us a review + we are pleased to hear that you loved being part of the wagamama family we hope that you will still come + visit us in the future wagamama recruitment team :)

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  7. "on a downhill since the new owner"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - FOH Team Member in Guildford, England
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at wagamama full-time for more than a year

    Pros

    great team, good money. i need a 5th word, can’t think of anything else.

    Cons

    you’re expected to be a robot. you’re not allowed to be happy, cause if you aren’t stressed you obviously don’t care. if you stop for a second, “you are doing nothing” zero respect towards employees. terrible management.

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    wagamama2019-05-20
  8. "Foh team member"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - FOH Team Member 
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at wagamama part-time for less than a year

    Pros

    Good vibe and atmosphere and good pay

    Cons

    Managers were really disorganised and didn’t know what they were doing

    wagamama2018-12-29

    wagamama Response

    December 31, 2018

    hi! thank you for taking the time to leave a review + share your points of view. it's really important that we learn + always improve on the experience of working for us. we would love to hear more from you regarding your feedback, if you have a spare moment to send some further details to hrqueries@wagamama.com, we'd really appreciate it. we hope to hear from you soon wagamama recruitment team

    Continue reading
  9. "Ok company, progression not guaranteed"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    FOH Team Member in Birmingham, England
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at wagamama for more than 3 years

    Pros

    Flexibility with hours, that’s about it.

    Cons

    Prolonged hopes of progression, not always understanding management, 0 hour contract, split shifts (not being paid for 3/4 hours in between shifts, expect you to wait around the whole day), cliquey teams.

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    wagamama2018-07-20

    wagamama Response

    July 22, 2018

    hi there, thank you so much for taking the time to share your experience. while we never like to hear that we haven't given a brilliant experience - it’s really important to us that we gather this information so we can do everything we can to learn + improve please could you take a moment to send some further information to hrqueries@wagamama.com? hope to hear from you soon wagamama recruitment team

    Continue reading
  10. Helpful (1)

    "don't respect workers rights"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - FOH Team Member in London, England
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at wagamama full-time for more than a year

    Pros

    Money is pretty good considering the job met a lot of cool people

    Cons

    i dont usually write reviews online, but seeing as how I am angered by this company I should I worked for you guys over two years and you treat your staff like crap, you guys have a bad rep for underpaying, and for threatening sick staff. from my own personal experience, I was not given any legal breaks, in the UK the minimum is 20 minutes and you are only given ten, with the bs excuse that its discretionary. NO ITS NOT. ITS THE LAW. all you lot care is about making money, granted thats the point of a business. but be more discrete I have left this wretched company about two months ago, but to be completely honest, if worse comes to worse I'd prolly go back cause the money is pretty decent

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    wagamama2018-07-13

    wagamama Response

    July 14, 2018

    hi there, thank you so much for taking the time to share your experience. while we never like to hear that we haven't given a brilliant experience - its really important to us that we gather this information so we can do everything we can to learn + improve please could you take a moment to send some further information to hrqueries@wagamama.com? hope to hear from you soon wagamama recruitment team

    Continue reading
Found 23 reviews