zulily Buyer Reviews | Glassdoor

zulily Buyer Reviews

Updated July 19, 2017
83 reviews

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Buyer

2.6
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zulily CEO Darrell Cavens
Darrell Cavens
49 Ratings

Employee Reviews

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Pros
Cons
  • Work life balance could be better (in 43 reviews)

  • Little to no communication company wide (in 15 reviews)

More Pros and Cons

  1. Helpful (11)

    "Buyer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Buyer in Seattle, WA
    Current Employee - Buyer in Seattle, WA
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at zulily full-time (More than 3 years)

    Pros

    This is a great way to grow your resume very fast and then move on to a company that actually pays fair wages to their employees.

    Cons

    Horrible, benefits across the board. The medical coverage is horrible. The pay is honestly embarrassing when you look at our local competitors. They don't pay out your PTO when you leave the company. There is a TON of politics and favoritism that happens.

    Advice to Management

    It's also incredibly frustrating when you make less than a livable wage working your tail off and you have to listen to upper management brag about their fancy vacations at department or company wide meetings, not classy.


  2. Helpful (7)

    "l want to love working here - but they don't make it easy!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Buyer in Seattle, WA
    Current Employee - Buyer in Seattle, WA
    Doesn't Recommend
    Neutral Outlook

    I have been working at zulily full-time (More than 3 years)

    Pros

    Most people are great! If you have a good manager, they are very flexible with your time and supportive of your creative efforts. The ability to work from home twice a month (should be more) is really nice - especially when the traffic is already getting worse and you actually work a longer day when you aren't sitting in the car for hours just trying to get there!

    Cons

    Lack of any sort of raise unless you do something REALLY amazing and you are on the radar and upper management likes you - not even a cost of living raise. When most people go 2-3+ years without any sort of raise, it makes it difficult to NOT look for another job - hence the high turnover.. No 'attainable' incentive plan - one was rolled out, but it will never be achieved so nobody is banking on that.

    Advice to Management

    Take care of your employees - make retention, incentive and recognition a priority and people will want to work there. People want compensation and something to work hard for. Don't continue to take benefits away (not cashing out on PTO when someone leaves, less PTO accrual hours, ONLY high deductible health plan to save money, etc.). Employees notice these things and have watched the benefits decrease every year - invest in your employees and the rest will fall into place. They are the foundation to your success.

  3. "The grass is greener away from zulily!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Buyer in Columbus, OH
    Current Employee - Buyer in Columbus, OH
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at zulily full-time (More than a year)

    Pros

    You can meet some fantastic people. Meet some great vendors.

    Cons

    They keep middle management with little industrial experience. zulily had their heyday when there was little competition during the company startup, during the Great Recession, capturing membership and demand. Now that the global industry has pivoted, the current management is too immature to change with the industry.
    This company is and will continue to loss customer base and demand. The approach to the issue by middle and senior management is to deflect blame and fire which gives them a temporary sense of accomplishment. They can do this since they have a "right to terminate" clause when you sign on. Very sad!
    I've seen some great people with a lot to offer and experience get fired.

    Advice to Management

    Why such high turnover! If you don't care ,please replace yourself with someone who does. If you can't replace those in middle management (mm and up) with high turnover, replace yourself with one that can. If you don't care about engagement surveys, exit reviews, and associates being mistreated, than replace yourself with one who cares!


  4. Helpful (2)

    "Assistant Buyer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Buyer in Seattle, WA
    Former Employee - Assistant Buyer in Seattle, WA
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at zulily full-time (More than 3 years)

    Pros

    Great benefits, great culture, some great bosses, and pretty building/location

    Cons

    Not very good work life balance, it's hard to grow within the company, good people can sometimes fall through the cracks and the pay isn't competitive.


  5. Helpful (7)

    "Back away from the application! Save yourself! Run!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Buyer in Seattle, WA
    Current Employee - Buyer in Seattle, WA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at zulily full-time (Less than a year)

    Pros

    If you're completely incompetent, this is the place for you to be successful, valued and promoted. Bonus points if you enjoy trampling over your peers and stabbing everyone in the back to make yourself look better. Senior Management will reward you.

    Cons

    Every day is a new 9-1-1 emergency. The sky is always falling. Turnover is HIGH!
     Don't get attached to anyone you work with because they won't be there in a month. Business is awful. Maybe it is because the customers have figured out that it is not worth waiting weeks to get their purchases and that the prices are not better than anywhere else. Or maybe because the product quality is so poor that no one comes back. Regardless, there is no reason for zulily to exist. Flash is over.

    Advice to Management

    Stop planting positive reviews on Glassdoor. It's just embarrassing. Spend the effort fixing the business model and treating those of us still here with respect.


  6. Helpful (9)

    "Meh."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Buyer in Seattle, WA
    Current Employee - Assistant Buyer in Seattle, WA

    I have been working at zulily full-time (More than a year)

    Pros

    Casual work environment, somewhat flexible scheduling options, sample sales.

    Cons

    Salary - I cannot think of a single employee here who isn't grossly underpaid, except management of course. Upper management is sadly removed from the business operations. Goals are unrealistic, but if they are met, there is little recognition.

    Advice to Management

    Invest in your people. This isn't an issue revolving "growth opportunities" like management likes to think it is. The salaries are awful. Benefits are AWFUL (I have a 2300 deductible).


  7. Helpful (1)

    "Fast paced, fun place to work but not without its challenges."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Associate Buyer in Seattle, WA
    Current Employee - Associate Buyer in Seattle, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at zulily full-time (More than a year)

    Pros

    When you have a great team/manager it is a very fun and rewarding place to work.

    Ability to move up from assistant to buyer within a year or two if you work hard and have the experience

    Cons

    Things are always changing, which can be a pro and a con.
     sometimes you get conflicting messages from management or lack of clarity around big decisions and changes.
    Pay for most merch positions is below market rate and hours can be long. A lot of good people leave for better paying positions

    Advice to Management

    Invest in your people. You have added some good development programs but the compensation needs to be there too for people to stay.

  8. Helpful (15)

    "Get your experience and get out"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Buyer in Seattle, WA
    Former Employee - Buyer in Seattle, WA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at zulily full-time (More than 3 years)

    Pros

    -Great place for those just out of college or no formal merchandising experience to get their foot in the door in the corporate side of the retail industry
    -If you work hard and have visibility with management you can advance your career here

    Cons

    -No work-life balance
    -Even if your salary managers will micro-manage your hours even if you normally work 60-80 hours per week (It's a huge deal to leave for a doctor's appointment at 3 one day)
    -A lot of unrealistic and unattainable expectations
    -Upper-management makes huge business strategy decisions but do not think about the implications of those executing said decisions
    -Pay is okay but not worth you selling your soul to this company
    -Little recognition and you will be chewed out by your manager if you make a mistake
    -They are good at promoting from within but should do a better job vetting candidate's managerial experience and professionalism when they get to the MM, Director & above level

    Advice to Management

    -Put a bonus structure in place on the buyer or buying team level. They work too many hours for what they are currently being paid.
    -Spend a day as a zulily buyer or assistant to truly understand all the hours that go in to drastic calendar changes and business pivots
    -Do not spend time leading meetings talking about your fancy vacations when assistant buyers can't even afford to eat on their salaries


  9. Helpful (2)

    "Assistant Buyer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Buyer in Seattle, WA
    Current Employee - Assistant Buyer in Seattle, WA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at zulily full-time (More than a year)

    Pros

    You get experience with vendors and a fast paced changing environment

    Cons

    There is no work/life balance


  10. Helpful (1)

    "Would work here again"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Buyer in Seattle, WA
    Former Employee - Assistant Buyer in Seattle, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at zulily full-time (More than a year)

    Pros

    -flexibility in schedule (although this changed due to nonexempt status)
    -willingness to take some risks
    -ability to be creative
    -you are in charge of your own development
    -WFH days!
    -A lot of company parties, gatherings and overall involvement
    -open door policy within the entire company, if you want to talk to the CEO you can

    Cons

    -management micromanaged on some teams
    -very competitive employee development program
    -most are under paid for time
    -lack of accountability

    Advice to Management

    Don't micromanage your people, we are all adults and if the work isn't done, we will do it. We should be allowed to manage our own time.