zulily Reviews | Glassdoor

zulily Reviews

Updated April 26, 2017
542 reviews

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542 Employee Reviews

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Pros
Cons
  • Work life balance could be better (in 40 reviews)

  • It is a good line on your resume but you will have to suffer low pay for a year or more to move on (in 27 reviews)

More Pros and Cons

  1. Helpful (4)

    "Pay your employees more"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Photo Editor in Seattle, WA
    Former Employee - Photo Editor in Seattle, WA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Great place to refine skills and learn, great coworkers, connections made

    Cons

    PAY, pay, pay.... very low, and no growth potential. Also instead of valuing experienced employees, they have them train newbies out of school and then replace them with the lesser paid new employees.

    Advice to Management

    Pay your people. You are not a startup anymore.


  2. "Assistant Buyer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Assistant Buyer in Seattle, WA
    Former Employee - Assistant Buyer in Seattle, WA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at zulily full-time (Less than a year)

    Pros

    I loved my team, enjoyed working for a tech/fashion company, new tech improvements rolled out on a regular basis to make your job a little more efficient, good maternity leave option, beautiful waterfront office.

    Cons

    You have to jump through lots of hoops if you want to be promoted from Assistant to Associate Buyer role. You must be on call 24/7 meaning taking your laptop home everyday and working on weekends if necessary.


  3. Helpful (2)

    "Assistant Buyer"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Seattle, WA
    Former Employee - Anonymous Employee in Seattle, WA
    Doesn't Recommend

    I worked at zulily full-time (Less than a year)

    Pros

    Open, casual office environment. Able to work from home occasionally.

    Cons

    Too many low quality products offered on the site.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (3)

    "Customer service"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative II in Gahanna, OH
    Current Employee - Customer Service Representative II in Gahanna, OH
    Recommends
    Negative Outlook
    No opinion of CEO

    I have been working at zulily full-time (More than a year)

    Pros

    -great people
    -everyone is friendly
    -system is easy to use
    -good benefits
    -willing to work with your schedule
    -sample sales

    Cons

    -workload is huge
    -not open 24 hours which I think would be great!
    -bed bug problem they are not willing to fix
    -want you to "embrace change" though they are completely flipping everything upside down
    -don't pay even close to enough for all the work you have to do
    -mandatory overtime all the time
    -sick time is the same as you PTO
    -supervisors aren't willing to take sup calls or help much
    -most supervisors are so new they don't know what they're talking about

    Advice to Management

    Pay people more and actually listen to their concerns! Change things for the better and maybe people would want to stay.


  6. "legal jobs"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Columbus, OH
    Current Employee - Anonymous Employee in Columbus, OH

    Pros

    Its exciting to work at Zulily because i have the opportunity to know different people from different countries

    Cons

    extended period of standing for up to 10hrs/day is too demanding

    Advice to Management

    my advice to managers is to brake down the work hours to 8hours and 5 days work a week to reduce standing time for employees


  7. "Babysitting"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Babysitter in Tallahassee, FL
    Former Employee - Babysitter in Tallahassee, FL
    Recommends
    Positive Outlook

    I worked at zulily part-time (Less than a year)

    Pros

    I move very fast and also love making new people I meet happy and showing them what the job I about

    Cons

    Working at the warehouse was fun everything went by so fast before I knew it I was ready for the next day

    Advice to Management

    The management was very good at what they did always new ideas to get the job done and the ideas were safe


  8. Helpful (2)

    "Good and Bad"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Columbus, OH
    Former Employee - Anonymous Employee in Columbus, OH
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at zulily full-time

    Pros

    At the time there wasn't very many people working in their call center so there was plenty of opportunity to move around. Lots of young people working, as expected from a company who was treating themselves as a start-up. Lots of fun little work events and activities to keep morale up while at work. Drinking at work was okay - even more so at functions.

    Cons

    Communication at times was really bad. When I worked communication would be especially bad through the busy season that helping irate customers was not comfortable to do. All the activities and events (and drinks offered) didn't help relieve any stress.

    Didn't help that they would hire people to do a job that they are under qualified for but expect them to do a job with no direction or training. Created confused employees and/or lacking confidence. With the ones that were qualified carrying the burden.

    The pay was very low across the board. The benefits were not competitive to what is offered at other companies.

    Advice to Management

    It's fine to have a little fun at work and be relaxed but also think of your employees when it comes to clear communication. The same line of everything is okay doesn't work when not everything seems okay. Also, we have a life outside of work, think of what will make us happy once we go home, in terms of benefits offered.

    zulily Response

    Oct 12, 2016 – VP, Service Operations

    Thanks for taking the time to share your thoughts. I’m glad you enjoyed our fun company culture, but more importantly, I’m sorry to hear that we, as a leadership and management team, didn’t provide ... More


  9. "Positive place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Aging Order Specialist in Seattle, WA
    Current Employee - Aging Order Specialist in Seattle, WA
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Positive and encouraging environment. Employee Company and department activities. There is always a way to be involved somehow. Laid back and casual environment.

    Cons

    Pay is a bit lower than similar positions elsewhere. Especially for Seattle.


  10. "Inbound shipping"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Inbound Shipping in Columbus, OH
    Current Employee - Inbound Shipping in Columbus, OH
    Recommends
    Positive Outlook

    I have been working at zulily full-time (Less than a year)

    Pros

    3 days off
    diversity
    Allowed to listen to music
    Nice break room

    Cons

    10 hour shifts
    Management checks productivity hourly


  11. Helpful (3)

    "problem solver"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Problem Solver in Groveport, OH
    Former Employee - Problem Solver in Groveport, OH
    Approves of CEO

    Pros

    There are a lot of good people who work there.

    Cons

    Way to much mandatory OT. Never had a home life.

    Advice to Management

    Get new management. I was there for 3 yrs and when I left, not one manager that I started with was still there.


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