How much does a Call Center Agent make?
Experience
- All years of Experience
- 0-1 Years
- 1-3 Years
- 4-6 Years
- 7-9 Years
- 10-14 Years
- 15+ Years
Industry
- All industries
- Legal
- Aerospace & Defense
- Agriculture
- Arts, Entertainment & Recreation
- Pharmaceutical & Biotechnology
- Management & Consulting
- Construction, Repair & Maintenance Services
- Personal Consumer Services
- Education
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- Government & Public Administration
- Healthcare
- Information Technology
- Insurance
- Manufacturing
- Media & Communication
- Nonprofit & NGO
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- Real Estate
- Restaurants & Food Service
- Retail & Wholesale
- Telecommunications
- Transportation & Logistics
- Hotels & Travel Accommodation
- Human Resources & Staffing
$43,828
/ yrThe estimated total pay for a Call Center Agent is $43,828 per year in the United States area, with an average salary of $35,140 per year. These numbers represent the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. The estimated additional pay is $8,688 per year. Additional pay could include cash bonus, commission, tips, and profit sharing. The "Most Likely Range" represents values that exist within the 25th and 75th percentile of all pay data available for this role.
How accurate does $43,828 look to you?
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For Call Center Representative
Download as data table
What is the total pay trajectory for Call Center Representative?
| Job Title | Salary |
|---|---|
| Call Center Representative | $36,284 /yr |
| Senior Call Center Representative | $48,177 /yr |
| Lead Call Center Representative | $44,088 /yr |
Top Paying Companies
For a Call Center Agent in United States
Below is the total pay for the top 10 highest paying companies for a Call Center Agent in United States. Employers include Digital Market Media, AT&T and Network Capital Funding Corporation.
Top Paying Companies
For Call Center Agent in United States
| 1 | Digital Market Media | $63,680 | |
| 2 | AT&T | $57,454 | |
| 3 | Network Capital Funding Corporation | $54,759 | |
| 4 | Verizon | $52,621 | |
| 5 | Digital Media Solutions | $51,563 | |
| 6 | Bank of America | $51,269 | |
| 7 | Kforce | $50,592 | |
| 8 | Kaiser Permanente | $50,334 | |
| 9 | AWL | $49,951 | |
| 10 | Capital One | $49,732 |
For Call Center Representative
Download as data table
What is the total pay trajectory for Call Center Representative?
| Job Title | Salary |
|---|---|
| Call Center Representative | $36,284 /yr |
| Senior Call Center Representative | $48,177 /yr |
| Lead Call Center Representative | $44,088 /yr |
What are total pay estimates for a Call Center Agent at different companies?
- Popular
- Most Reports
- Salary: high to low
- Salary: low to high
$18
/ hr
$19
/ hr
$18
/ hrIs this salary info helpful?
Let’s pay it forward! The Glassdoor community relies on people like you to share accurate salary info to promote fair compensation everywhere
$26
/ hr
$20
/ hr
$20
/ hr
$18
/ hr
Call Center Agent Salaries
Top Paying Industries
For a Call Center Agent in United States
The top 5 paying industries for a Call Center Agent in United States are Financial Services with a median total pay of $50,500, Insurance with a median total pay of $49,951, Construction, Repair & Maintenance Services with a median total pay of $49,376, Legal with a median total pay of $48,860, and Media & Communication with a median total pay of $48,046.
- Construction, Repair & Maintenance ServicesConstruction, Repair & Maintenance Services$49,376
11% Higher than other industries
Financial Services
Top paying companies in Financial Services for Call Center Agent are Network Capital Funding Corporation, Bank of America, and Capital One.
Glassdoor Economist Pay Overview
What is the pay outlook for Customer Services & Support?
Customer services & support jobs are in increased demand, with general skills offering more options for job-seekers and greater compensation for job seekers with higher education and specialized skills. To remain competitive, job seekers should consider specialization as well as obtaining industry-specific certifications.
Recent Salaries Shared
For call center agent
Job Title
Location
Total Pay
Base Pay | Additional Pay
Total Years of Experience
Years at Recent Employer
Submitted
Date or Time
United States of America
| 7-9 years
/yr
$38K | $4K
Submitted Yesterday
United States of America
| <1 year
/hr
Submitted Yesterday
United States of America
| 1-3 years
/hr
Submitted Yesterday
United States of America
| 15+ years
/hr
Submitted Yesterday
United States of America
| 1-3 years
/hr
Submitted Yesterday
United States of America
| 1-3 years
/hr
Submitted Yesterday
United States of America
| 1-3 years
/hr
$16 | $1K
Submitted Yesterday
United States of America
| 1-3 years
/hr
Submitted Yesterday
United States of America
| 1-3 years
/hr
Submitted Yesterday
Call Center Agent pay FAQ
The national average salary for a Call Center Agent is $35,140 per year in United States. Filter by location to see a Call Center Agent salaries in your area. Salaries estimates are based on 3278 salaries submitted anonymously to Glassdoor by a Call Center Agent employees.
The highest salary for a Call Center Agent in United States is $47,663 per year.
The lowest salary for a Call Center Agent in United States is $25,907 per year.
If you are thinking of becoming a Call Center Agent or planning the next step in your career, find details about the role, the career path and salary trajectory of a Call Center Agent.