Updated Dec 13, 2021

How much does a Call Center Agent make?

Updated Dec 13, 2021

Experience

$49,869 / yrTotal Pay
$32,548 / yrBase Pay
$17,321 / yrAdditional Pay

$49,869

 / yr
$13K$233K
Most Likely Range
Possible Range

The estimated total pay for a Call Center Agent is $49,869 per year in the United States area, with an average salary of $32,548 per year. These numbers represent the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. The estimated additional pay is $17,321 per year. Additional pay could include cash bonus, commission, tips, and profit sharing. The "Most Likely Range" represents values that exist within the 25th and 75th percentile of all pay data available for this role. The typical Call Center Agent salary is $32,548. Salaries can range from $13,101 - $233,189. When factoring in additional pay and benefits, Call Center Agent in United States can expect their total pay value to be on average $49,869.

How accurate does $49,869 look to you?

Your input helps Glassdoor refine our pay estimates over time.

What is the total pay trajectory for Call Center Representative?
$46,945 /yr
Call Center Representative
$51,563 /yr
Senior Call Center Representative
See Full Career Path

Download as data table

What are some related job titles for Call Center Agent?

Some related job titles are Customer Service, Call Center Salaries with median pay of $53,741, Call Center Sales Agent Salaries with median pay of $54,512, Customer Service Salaries with median pay of $47,207, Customer Service Representative Salaries with median pay of $49,651.

What are total pay estimates for a Call Center Agent at different companies?

Location

or

Find a Specific Employer

Sort:

Company

Average Base Salary in (USD)

Range

Open Jobs

Teleperformance
4.0

Teleperformance

Call Center Agent - Hourly

$10

$21

$10 - $21 Range

Alorica
3.2

Alorica

Call Center Agent - Hourly

$13

 /hr
Range: $11 - $18

$11

$18

$11 - $18 Range

Sitel Group
3.6

Sitel Group

Call Center Agent - Hourly

$5

$17

$5 - $17 Range

DialAmerica
3.5

DialAmerica

Call Center Agent - Hourly

$10

 /hr
Range: $9 - $13

$9

$13

$9 - $13 Range

iQor
3.4

iQor

Call Center Agent - Hourly

$13

 /hr
Range: $11 - $16

$11

$16

$11 - $16 Range

Convergys
3.3

Convergys

Call Center Agent - Hourly

$12

 /hr
Range: $10 - $15

$10

$15

$10 - $15 Range

Dynata
3.3

Dynata

Call Center Agent - Hourly

$11

 /hr
Range: $10 - $13

$10

$13

$10 - $13 Range

Is this salary info helpful?

Let’s pay it forward! The Glassdoor community relies on people like you to share accurate salary info to promote fair compensation everywhere

Share Salary Anonymously
SYKES
3.3

SYKES

Call Center Agent - Hourly

$12

 /hr
Range: $11 - $16

$11

$16

$11 - $16 Range

Network Capital
3.6

Network Capital

Call Center Agent - Hourly

$12

 /hr
Range: $12 - $17

$12

$17

$12 - $17 Range

DialAmerica
3.5

DialAmerica

Call Center Agent - Hourly

$10

 /hr
Range: $9 - $17

$9

$17

$9 - $17 Range

ResultsCX
3.3

ResultsCX

Call Center Agent - Hourly

$14

 /hr
Range: $10 - $16

$10

$16

$10 - $16 Range

TTEC
3.5

TTEC

Call Center Agent - Hourly

$14

 /hr
Range: $12 - $16

$12

$16

$12 - $16 Range

AWL
3.8

AWL

Call Center Agent - Hourly

$13

 /hr
Range: $11 - $17

$11

$17

$11 - $17 Range

Advanced Call Center Technologies
2.9

Advanced Call Center Technologies

Call Center Agent - Hourly

$15

 /hr
Range: $10 - $16

$10

$16

$10 - $16 Range

Conduent
3.1

Conduent

Call Center Agent - Hourly

$12

$20

$12 - $20 Range

Qualfon
3.4

Qualfon

Call Center Agent - Hourly

$11

 /hr
Range: $10 - $15

$10

$15

$10 - $15 Range

Doterra
3.6

Doterra

Call Center Agent - Hourly

$13

 /hr
Range: $11 - $15

$11

$15

$11 - $15 Range

Concentrix
3.8

Concentrix

Call Center Agent - Hourly

$13

$15

$13 - $15 Range

Lowe's Home Improvement
3.4

Lowe's Home Improvement

Call Center Agent - Hourly

$14

$16

$14 - $16 Range

Maximus
3.3

Maximus

Call Center Agent - Hourly

$12

$22

$12 - $22 Range

Download as data table
Viewing 1 - 10 of 36,742

Recent User Submitted Salaries for Call Center Representative in United States of America

Anonymously share your pay info to help the Glassdoor community

Share Salary Anonymously

$12

/hrAvg Base Salary

7 days ago by a Call Center Representative with 4 to 6 years of experience

$20

/hrAvg Base Salary

8 days ago by a Call Center Representative with 4 to 6 years of experience

$18

/hrAvg Base Salary

8 days ago by a Call Center Representative with 4 to 6 years of experience

$13

/hrAvg Base Salary

8 days ago by a Call Center Agent with 1 to 3 years of experience

Anonymously share your pay info to help the Glassdoor community

Share Salary Anonymously

$20

/hrAvg Base Salary

8 days ago by a Call Center with less than one year of experience

$40,000

/yrAvg Base Salary

8 days ago by a Call Center Representative with 4 to 6 years of experience

$55,000

/yrAvg Base Salary

8 days ago by a Call Center Phone Agent with 1 to 3 years of experience

Download as data table

Frequently asked questions about a Call Center Agent salaries

The national average salary for a Call Center Agent is $29,683 per year in United States. Filter by location to see a Call Center Agent salaries in your area. Salaries estimates are based on 1368 salaries submitted anonymously to Glassdoor by a Call Center Agent employees.

The highest salary for a Call Center Agent in United States is $40,258 per year.

The lowest salary for a Call Center Agent in United States is $21,887 per year.

If you are thinking of becoming a Call Center Agent or planning the next step in your career, find details about the role, the career path and salary trajectory of a Call Center Agent.