Find higher paying jobs for call center director

How much does a Call Center Director make?

Updated Sep 24, 2021

Industry

Employer Size

Experience

$95,382 /yr
Average Base Pay

72 salaries

$50K

Low

$95K

Average

$181K

High

No additional cash compensation has been reported for this role

The national average salary for Call Center Director is $95,382 per year in United States. Filter by location to see Call Center Director salaries in your area. Salaries estimates are based on 72 salaries submitted anonymously to Glassdoor by Call Center Director employees.

Seniority Levels

L3
Call Center Representative Supervisor$49,871 /yr
L7
Director of Telemarketing$64,261 /yr
Career Path

How much should you negotiate?

See how your offer stacks up to other pay packages and negotiate confidently.

Analyze Offer

Related Job Titles

Call Center Operations Manager

$71,424

per year

Call Center Supervisor

$48,818

per year

Contact Center

$42,193

per year

Director of Customer Service

$99,394

per year

Salaries by Company

Location

or

Find a Specific Employer

Sort:

Company

Average Base Salary in (USD)

Range

PEMCO Insurance
4

PEMCO Insurance

Call Center Director - Hourly
About 

$15 -$16

 hourly
2 salaries
See 2 salaries from all locations

$15

$16

$15 - $16 Range

Maximus
3.3

Maximus

Call Center Director
About 

$95K -$135K

$95K

$135K

$95,383 - $135,187 Range

Conduit Global
2.8

Conduit Global

Call Center Director
About 

$97K -$129K

$97K

$129K

$96,954 - $129,061 Range

Comcast
3.8

Comcast

Call Center Director
About 

$122K -$159K

$122K

$159K

$121,776 - $159,358 Range

iQor
3.3

iQor

Call Center Director
About 

$87K -$102K

$87K

$102K

$87,166 - $102,482 Range

Collin Street Bakery
3.8

Collin Street Bakery

Call Center Director
About 

$33K -$36K

$33K

$36K

$32,933 - $35,565 Range

Spectrum
3.2

Spectrum

Call Center Director
About 

$85K -$90K

$85K

$90K

$84,889 - $90,270 Range

Is this helpful? The community relies on everyone sharing –Add Anonymous Salary
Envision (Kansas)
3.5

Envision (Kansas)

Call Center Director
About 

$91K -$98K

$91K

$98K

$90,952 - $98,424 Range

ServiceMaster
3.5

ServiceMaster

Call Center Director
About 

$122K -$131K

$122K

$131K

$121,931 - $131,247 Range

Evolent Health
3.7

Evolent Health

Call Center Director
About 

$115K -$125K

$115K

$125K

$115,470 - $125,359 Range

EZCORP
3.6

EZCORP

Call Center Director
About 

$108K -$118K

$108K

$118K

$107,728 - $118,166 Range

Ez-Flo International
2.9

Ez-Flo International

Call Center Director
About 

$82K -$89K

$82K

$89K

$82,169 - $89,494 Range

WW International

Call Center Director
About 

$112K -$123K

$112K

$123K

$112,158 - $122,703 Range

Penske Truck Leasing
3.7

Penske Truck Leasing

Call Center Director
About 

$84K -$91K

$84K

$91K

$84,383 - $90,917 Range

TruGreen
2.9

TruGreen

Call Center Director
About 

$127K -$141K

$127K

$141K

$127,449 - $140,569 Range

Shirley Ryan AbilityLab
3.6

Shirley Ryan AbilityLab

Call Center Director - Hourly
About 

$60 -$65

 hourly

$60

$65

$60 - $65 Range

Examination Management Services
2.5

Examination Management Services

Call Center Director
About 

$59K -$63K

$59K

$63K

$58,818 - $63,445 Range

Ultimate Medical Academy
4

Ultimate Medical Academy

Call Center Director
About 

$93K -$100K

$93K

$100K

$92,538 - $99,901 Range

Neiman Marcus
3.3

Neiman Marcus

Call Center Director
About 

$152K -$162K

$152K

$162K

$151,919 - $162,269 Range

D Foster Consulting, LLC
4.8

D Foster Consulting, LLC

Call Center Director - Hourly
About 

$16 -$17

 hourly

$16

$17

$16 - $17 Range

Download as data Table
Viewing 1 - 10 of 32,077

Frequently asked questions about a Call Center Director salaries

The national average salary for a Call Center Director is $95,382 per year in United States. Filter by location to see a Call Center Director salaries in your area. Salaries estimates are based on 72 salaries submitted anonymously to Glassdoor by a Call Center Director employees.

The highest salary for a Call Center Director in United States is $181,217 per year.

The lowest salary for a Call Center Director in United States is $50,203 per year.

If you are thinking of becoming a Call Center Director or planning the next step in your career, find details about the role, the career path and salary trajectory of a Call Center Director.

Recent Salary Reports

Below are the most recent call center director salary reports. Employer name has been removed to protect anonymity.

$120,000
per year
A Director of Inside Sales/Call Center Director in the Ogden, UT Area area reported making $120,000 per year
Additional Pay
$18k commissions
Job Highlights
10+ years experience
Ogden, UT Area area
Full-time
 
1001 to 5000 employees
Company - Private
$100,000
per year
A Call Center Director in the Tucson, AZ Area area reported making $100,000 per year
Additional Pay
$10k cash bonus
Job Highlights
10+ years experience
Tucson, AZ Area area
Full-time
 
5001 to 10000 employees
Company - Private
$60,000
per year
A Director, Call Center Operations in the Harrisburg, PA Area area reported making $60,000 per year
Job Highlights
5-7 years experience
Harrisburg, PA Area area
Full-time
 
201 to 500 employees
Company - Private
$34,000
per year
A Call Center Director in the Corsicana, TX Area area reported making $34,000 per year
Job Highlights
1-2 years experience
Corsicana, TX Area area
Full-time
 
51 to 200 employees
Company - Private
$34,000
per year
A Call Center Director in the Corsicana, TX Area area reported making $34,000 per year
Job Highlights
1-2 years experience
Corsicana, TX Area area
Full-time
 
51 to 200 employees
Company - Private
$138,000
per year
A Call Center Director in the Washington, DC Area area reported making $138,000 per year
Job Highlights
10+ years experience
Washington, DC Area area
Full-time
 
501 to 1000 employees
Private Practice / Firm
$120,577
per year
A Call Center Director in the Chicago, IL Area area reported making $120,577 per year
Additional Pay
$20k cash bonus
Job Highlights
10+ years experience
Chicago, IL Area area
Full-time
 
1001 to 5000 employees
Company - Public
$100,481
per year
A BPO DIRECTOR in the Providence, RI Area area reported making $100,481 per year
Job Highlights
3-4 years experience
Providence, RI Area area
Full-time
 
10000+ employees
Company - Public
Don't Miss Out On a Job You Love
Upload a resume to easily apply to jobs from anywhere. It's simple to set up.