How much does a Call Center make?

Updated Jul 31, 2021

Industry

Employer Size

Experience

$32,921 /yr
Average Base Pay

486 salaries

$24K

Low

$33K

Average

$46K

High

No additional cash compensation has been reported for this role

The national average salary for Call Center is $32,921 per year in United States. Filter by location to see Call Center salaries in your area. Salaries estimates are based on 486 salaries submitted anonymously to Glassdoor by Call Center employees.

Seniority Levels

L2
Call Center Representative$30,468 /yr
L3
Senior Call Center Representative$36,886 /yr
Career Path

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Salaries by Company

Location

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Company

Average Base Salary in (USD)

Range

Verizon
3.9

Verizon

Call Center

$61,839

 /yr
Range: $60K - $71K
13 salaries
See 13 salaries from all locations

$60K

$71K

$60,475 - $70,532 Range

iQor
3.3

iQor

Call Center

$35,023

 /yr
Range: $32K - $36K

$32K

$36K

$31,500 - $36,320 Range

DISH
3

DISH

Call Center

$39,565

 /yr
Range: $36K - $46K

$36K

$46K

$36,452 - $46,280 Range

Hertz
3

Hertz

Call Center

$39,593

 /yr
Range: $16K - $47K

$16K

$47K

$16,294 - $46,953 Range

Xerox
3.2

Xerox

Call Center

$33,283

 /yr
Range: $24K - $37K

$24K

$37K

$24,172 - $37,090 Range

Frontier Communications
2.8

Frontier Communications

Call Center

$40,546

 /yr
Range: $38K - $51K

$38K

$51K

$38,109 - $51,193 Range

U.S. Bank
3.7

U.S. Bank

Call Center

$34,614

 /yr
Range: $32K - $39K

$32K

$39K

$32,419 - $38,602 Range

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Merck
4.2

Merck

Call Center

$52,337

 /yr
Range: $47K - $56K

$47K

$56K

$47,083 - $55,535 Range

Cognizant Technology Solutions
3.8

Cognizant Technology Solutions

Call Center

$38,278

 /yr
Range: $27K - $46K

$27K

$46K

$27,300 - $46,495 Range

IMG Live

IMG Live

Call Center

$38,589

 /yr
Range: $38K - $43K

$38K

$43K

$38,302 - $42,542 Range

Parsons Corporation
3.9

Parsons Corporation

Call Center

$42,695

 /yr
Range: $40K - $48K

$40K

$48K

$40,440 - $47,802 Range

Progressive Insurance
3.9

Progressive Insurance

Call Center

$42,493

 /yr
Range: $38K - $45K

$38K

$45K

$38,453 - $44,893 Range

Liberty Mutual Insurance
3.8

Liberty Mutual Insurance

Call Center

$48,688

 /yr
Range: $46K - $54K

$46K

$54K

$45,732 - $54,476 Range

Alorica
3.1

Alorica

Call Center - Hourly

$14

 /hr
Range: $10 - $17

$10

$17

$10 - $17 Range

CVS Health
3

CVS Health

Call Center - Hourly

$14

 /hr
Range: $11 - $15

$11

$15

$11 - $15 Range

Bank of America
4

Bank of America

Call Center

$35,716

 /yr
Range: $29K - $47K

$29K

$47K

$29,061 - $46,762 Range

Lockheed Martin
4.1

Lockheed Martin

Call Center

$41,463

 /yr
Range: $35K - $47K

$35K

$47K

$34,674 - $47,054 Range

Simmons Bank
3.2

Simmons Bank

Call Center

$35,835

 /yr
Range: $22K - $37K

$22K

$37K

$22,438 - $37,422 Range

T-Mobile
4

T-Mobile

Call Center

$48,537

 /yr
Range: $32K - $49K

$32K

$49K

$31,500 - $49,042 Range

ResultsCX
3.3

ResultsCX

Call Center - Hourly

$11

 /hr
Range: $10 - $14

$10

$14

$10 - $14 Range

Download as data Table
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Frequently asked questions about a Call Center salaries

The national average salary for a Call Center is $32,921 per year in United States. Filter by location to see a Call Center salaries in your area. Salaries estimates are based on 486 salaries submitted anonymously to Glassdoor by a Call Center employees.

The highest salary for a Call Center in United States is $45,899 per year.

The lowest salary for a Call Center in United States is $23,612 per year.

If you are thinking of becoming a Call Center or planning the next step in your career, find details about the role, the career path and salary trajectory of a Call Center.

Recent Salary Reports

Below are the most recent call center salary reports. Employer name has been removed to protect anonymity.

$15
hourly
A Call Center Representative in the Kansas City, MO Area area reported making $15 per hour
Additional Pay
$200 cash bonus
Job Highlights
1-2 years experience
Kansas City, MO Area area
Full-time
 
10000+ employees
Company - Public
$10
hourly
An Inbound Call Center Representative in the Las Vegas, NV Area area reported making $10 per hour
Job Highlights
Las Vegas, NV Area area
Full-time
 
10000+ employees
Company - Private
$10
hourly
A Call Agent in the Las Vegas, NV Area area reported making $10 per hour
Job Highlights
1-2 years experience
Las Vegas, NV Area area
Part-time
 
1001 to 5000 employees
Company - Private
$10
hourly
A Call Center Representative in the Orlando, FL Area area reported making $10 per hour
Job Highlights
3-4 years experience
Orlando, FL Area area
Part-time
 
201 to 500 employees
Company - Private
$22
hourly
A Contact Center Representative in the Seattle, WA Area area reported making $22 per hour
Job Highlights
8-10 years experience
Seattle, WA Area area
Full-time
 
10000+ employees
Hospital
$17
hourly
A Call Center Representative in the Palm Coast, FL Area area reported making $17 per hour
Job Highlights
Palm Coast, FL Area area
Full-time
 
10000+ employees
Company - Public
$11
hourly
A Call Center in the Boston, MA Area area reported making $11 per hour
Job Highlights
1-2 years experience
Boston, MA Area area
Part-time
 
10000+ employees
Company - Private
$12
hourly
A Phone Representative in the Las Vegas, NV Area area reported making $12 per hour
Job Highlights
1-2 years experience
Las Vegas, NV Area area
Part-time
 
51 to 200 employees
Company - Private
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