How much does a Contact Center Manager make?

Updated Dec 3, 2021

Industry

Employer Size

Experience

$69,187 /yr
Average Base Pay

155 salaries

$50K

Low

$69K

Average

$96K

High

No additional cash compensation has been reported for this role

The average salary for Contact Center Manager is $69,187 per year in the United States. The average additional cash compensation for a Contact Center Manager in the United States is undefined, with a range from undefined - undefined. Salaries estimates are based on 155 salaries submitted anonymously to Glassdoor by Contact Center Manager employees in the United States.

Related Job Titles

Call Center Director

$95,382

per year

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Call Center Operations Manager

$71,435

per year

Call Center Manager

$61,696

per year

Call Center Team Manager

$60,057

per year

Salaries by Company

Location

or

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Company

Average Base Salary in (USD)

Range

Teleperformance
3.7

Teleperformance

Contact Center Manager

$62,259

 /yr
Range: $49K - $100K
12 salaries
See 12 salaries from all locations

$49K

$100K

$48,546 - $99,893 Range

TriWest Healthcare Alliance
3.1

TriWest Healthcare Alliance

Contact Center Manager

$84,289

 /yr
Range: $81K - $92K

$81K

$92K

$81,066 - $91,880 Range

Grainger
3.9

Grainger

Contact Center Manager

$79,176

 /yr
Range: $74K - $84K

$74K

$84K

$74,242 - $84,450 Range

Voya Financial
3.8

Voya Financial

Contact Center Manager

$72,531

 /yr
Range: $69K - $80K

$69K

$80K

$68,762 - $80,407 Range

The Home Depot
3.8

The Home Depot

Contact Center Manager

$85,701

 /yr
Range: $59K - $87K

$59K

$87K

$59,061 - $87,323 Range

Wells Fargo
3.6

Wells Fargo

Contact Center Manager

$58,717

 /yr
Range: $57K - $91K

$57K

$91K

$56,821 - $90,579 Range

CareMount Medical
2.9

CareMount Medical

Contact Center Manager
About 

$72K -$101K

$72K

$101K

$72,436 - $100,956 Range

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Maximus
3.3

Maximus

Contact Center Manager
About 

$58K -$75K

$58K

$75K

$57,758 - $75,209 Range

MedSynergies
2.7

MedSynergies

Contact Center Manager
About 

$60K -$71K

$60K

$71K

$59,557 - $71,320 Range

First Data
2.9

First Data

Contact Center Manager
About 

$63K -$78K

$63K

$78K

$62,876 - $77,940 Range

Molina Healthcare
3.4

Molina Healthcare

Contact Center Manager
About 

$71K -$87K

$71K

$87K

$70,675 - $87,327 Range

Planned Parenthood
3.5

Planned Parenthood

Contact Center Manager
About 

$54K -$60K

$54K

$60K

$53,550 - $60,372 Range

iMarketing Solutions Group
4

iMarketing Solutions Group

Contact Center Manager
About 

$47K -$59K

$47K

$59K

$47,404 - $58,807 Range

Protective Life
3.7

Protective Life

Contact Center Manager
About 

$69K -$76K

$69K

$76K

$69,366 - $75,796 Range

Stericycle
3.2

Stericycle

Contact Center Manager
About 

$71K -$96K

$71K

$96K

$71,391 - $95,621 Range

MTM
3.8

MTM

Contact Center Manager
About 

$63K -$78K

$63K

$78K

$63,208 - $77,802 Range

U.S. Bank
3.7

U.S. Bank

Contact Center Manager
About 

$67K -$83K

$67K

$83K

$67,368 - $83,303 Range

Kohl's
3.5

Kohl's

Contact Center Manager
About 

$121K -$130K

$121K

$130K

$120,905 - $130,454 Range

Duct & Vent Cleaning of America

Contact Center Manager
About 

$51K -$55K

$51K

$55K

$50,757 - $54,647 Range

PhysicianOne Urgent Care
3.6

PhysicianOne Urgent Care

Contact Center Manager
About 

$91K -$100K

$91K

$100K

$90,583 - $99,666 Range

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Frequently asked questions about a Contact Center Manager salaries

The national average salary for a Contact Center Manager is $69,187 per year in United States. Filter by location to see a Contact Center Manager salaries in your area. Salaries estimates are based on 155 salaries submitted anonymously to Glassdoor by a Contact Center Manager employees.

The highest salary for a Contact Center Manager in United States is $95,933 per year.

The lowest salary for a Contact Center Manager in United States is $49,898 per year.

If you are thinking of becoming a Contact Center Manager or planning the next step in your career, find details about the role, the career path and salary trajectory of a Contact Center Manager.

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