Customer Experience Manager Salaries

How much does a Customer Experience Manager make?

Updated Sep 27, 2023

Experience

Industry

$57,078 / yrTotal Pay
$52,299 / yrBase Pay
$4,779 / yrAdditional Pay

$57,078

 / yr
$37K$88K
Most Likely Range
Possible Range

The estimated total pay for a Customer Experience Manager is $57,078 per year in the United States area, with an average salary of $52,299 per year. These numbers represent the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. The estimated additional pay is $4,779 per year. Additional pay could include cash bonus, commission, tips, and profit sharing. The "Most Likely Range" represents values that exist within the 25th and 75th percentile of all pay data available for this role.

How accurate does $57,078 look to you?

Your input helps Glassdoor refine our pay estimates over time.

Top Paying Companies

For a Customer Experience Manager in United States

Below is the total pay for the top 10 highest paying companies for a Customer Experience Manager in United States. Employers include Cisco Systems, Microsoft and CA Technologies.

1
Cisco Systems
Cisco Systems
$197,378/yr
633 open jobs
3
CA Technologies
$139,029/yr
5
Gusto
$111,648/yr
9
Direct Energy
$108,168/yr
See pay for all companies for a Customer Experience Manager in United StatesView data as table

Top Paying Companies

For Customer Experience Manager in United States

1Cisco Systems$197,378
2Microsoft$143,169
3CA Technologies$139,029
4Ford Motor Company$118,612
5Gusto$111,648
6Q4Launch$109,992
7DemandScience$109,467
8Porsche$109,448
9Direct Energy$108,168
10Sungevity$107,662

What are total pay estimates for a Customer Experience Manager at different companies?

or
Sort:
Company
Jobs
Total Pay Range
Michaels
3.2
Customer Experience ManagerSee 507 salaries from all locations

$22

 / hr
Five Below
3.3
Customer Experience ManagerSee 108 salaries from all locations

$23

 / hr
The Home Depot
3.8
Customer Experience ManagerSee 97 salaries from all locations

$61,830

 / yr
Macy's
3.4
Customer Experience ManagerSee 50 salaries from all locations

$61,899

 / yr
Banana Republic
3.6
Customer Experience ManagerSee 48 salaries from all locations

$49,541

 / yr
Office Depot
3.2
Customer Experience ManagerSee 34 salaries from all locations

$25

 / hr
Gap
3.8
Customer Experience ManagerSee 32 salaries from all locations

$50,630

 / yr

Is this salary info helpful?

Let’s pay it forward! The Glassdoor community relies on people like you to share accurate salary info to promote fair compensation everywhere

Share Salary Anonymously
Victoria's Secret
3.5
Customer Experience ManagerSee 31 salaries from all locations

$28

 / hr
T-Mobile
3.7
Customer Experience ManagerSee 29 salaries from all locations

$84,996

 / yr
Best Buy
3.6
Customer Experience ManagerSee 22 salaries from all locations

$54,678

 / yr
Tesla
3.6
Customer Experience ManagerSee 22 salaries from all locations

$103,338

 / yr
Brilliant Earth
3.3
Customer Experience ManagerSee 18 salaries from all locations

$63,011

 / yr
Old Navy
3.6
Customer Experience ManagerSee 15 salaries from all locations

$23

 / hr
Athleta
4
Customer Experience ManagerSee 14 salaries from all locations

$24

 / hr
The Scion Group
3.5
Customer Experience ManagerSee 14 salaries from all locations

$77,299

 / yr
The RealReal
2.7
Customer Experience ManagerSee 14 salaries from all locations

$65,218

 / yr
Sungevity
3.4
Customer Experience ManagerSee 13 salaries from all locations

$107,662

 / yr
Delta Air Lines
4.3
Customer Experience ManagerSee 12 salaries from all locations

$99,914

 / yr
IKEA
3.6
Customer Experience ManagerSee 12 salaries from all locations

$57,384

 / yr
Nordstrom
3.7
Customer Experience ManagerSee 11 salaries from all locations

$61,106

 / yr
Download as data table

Customer Experience Manager Salaries

Job TitleSalary
Michaels Customer Experience Manager salaries - 507 salaries reported$22/hr
Five Below Customer Experience Manager salaries - 108 salaries reported$23/hr
The Home Depot Customer Experience Manager salaries - 97 salaries reported$61,830/yr
Macy's Customer Experience Manager salaries - 50 salaries reported$61,899/yr
Banana Republic Customer Experience Manager salaries - 48 salaries reported$49,541/yr
Office Depot Customer Experience Manager salaries - 34 salaries reported$25/hr
Gap Customer Experience Manager salaries - 32 salaries reported$50,630/yr
Victoria's Secret Customer Experience Manager salaries - 31 salaries reported$28/hr
T-Mobile Customer Experience Manager salaries - 29 salaries reported$84,996/yr
Best Buy Customer Experience Manager salaries - 22 salaries reported$54,678/yr
Tesla Customer Experience Manager salaries - 22 salaries reported$103,338/yr
Brilliant Earth Customer Experience Manager salaries - 18 salaries reported$63,011/yr
Old Navy Customer Experience Manager salaries - 15 salaries reported$23/hr
Athleta Customer Experience Manager salaries - 14 salaries reported$24/hr
The Scion Group Customer Experience Manager salaries - 14 salaries reported$77,299/yr
The RealReal Customer Experience Manager salaries - 14 salaries reported$65,218/yr
Sungevity Customer Experience Manager salaries - 13 salaries reported$107,662/yr
Delta Air Lines Customer Experience Manager salaries - 12 salaries reported$99,914/yr
IKEA Customer Experience Manager salaries - 12 salaries reported$57,384/yr
Nordstrom Customer Experience Manager salaries - 11 salaries reported$61,106/yr
Viewing 1 - 20 of 1,100

Top Paying Industries

For a Customer Experience Manager in United States

The top 5 paying industries for a Customer Experience Manager in United States are Manufacturing with a median total pay of $109,448, Energy, Mining & Utilities with a median total pay of $107,915, Information Technology with a median total pay of $99,562, Media & Communication with a median total pay of $99,311, and Education with a median total pay of $96,742.

IndustryTotal PayTotal Pay Insight
  • ManufacturingManufacturing$109,448

    30% Higher than other industries

  • Energy, Mining & UtilitiesEnergy, Mining & Utilities$107,915

    29% Higher than other industries

  • Information TechnologyInformation Technology$99,562

    23% Higher than other industries

  • Media & CommunicationMedia & Communication$99,311

    23% Higher than other industries

  • EducationEducation$96,742

    21% Higher than other industries

Manufacturing

Top paying companies in Manufacturing for Customer Experience Manager are Ford Motor Company, Porsche, and Tesla.

Ford Motor CompanyFord Motor Company$118,612/yr
PorschePorsche$109,448/yr
TeslaTesla$103,338/yr

Glassdoor Economist Pay Overview

What is the pay outlook for Customer Services & Support?

Customer services & support jobs are in increased demand, with general skills offering more options for job-seekers and greater compensation for job seekers with higher education and specialized skills. To remain competitive, job seekers should consider specialization as well as obtaining industry-specific certifications.

Recent Salaries Shared

For customer experience manager

Salary Share
Anonymously share your pay to help the community

Job Title

Location

Total Pay

Base Pay | Additional Pay

Total Years of Experience

Years at Recent Employer

Submitted

Date or Time

Customer Experience Manager

United States of America

 | 1-3 years

$60,000

/yr

Submitted Yesterday

1-3 years
Yesterday
Client Service Manager

United States of America

 | 10-14 years

$30

/hr

Submitted Yesterday

10-14 years
Yesterday
Client Services Manager

United States of America

 | 10-14 years

$50

/hr

Submitted Yesterday

10-14 years
Yesterday
Manager, Client Services

United States of America

 | 1-3 years

$95,000

/yr

Submitted Yesterday

1-3 years
Yesterday
Escalation Manager

United States of America

 | 1-3 years

$96,000

/yr

$89K | $7K

Submitted Yesterday

1-3 years
Yesterday
Agent Experience Manager

United States of America

 | 4-6 years

$69,000

/yr

$65K | $4K

Submitted Yesterday

4-6 years
Yesterday
Client Services Manager

United States of America

 | 4-6 years

$52,400

/yr

$50K | $2K

Submitted Yesterday

4-6 years
Yesterday
Client Services Manager

United States of America

 | 4-6 years

$90,000

/yr

$86K | $4K

Submitted Yesterday

4-6 years
Yesterday
Client Services Manager (CSM)

United States of America

 | 1-3 years

$75,000

/yr

Submitted Yesterday

1-3 years
Yesterday

Customer Experience Manager pay FAQ

The average salary for a Customer Experience Manager is $57,078 per year in United States. Salaries estimates are based on 2566 salaries submitted anonymously to Glassdoor by a Customer Experience Manager employees in United States.

The highest salary for a Customer Experience Manager in United States is $71,870 per year.

The lowest salary for a Customer Experience Manager in United States is $45,548 per year.

If you are thinking of becoming a Customer Experience Manager or planning the next step in your career, find details about the role, the career path and salary trajectory of a Customer Experience Manager.

Salaries

 > 

customer experience manager