Salary: Customer Retention Representative | Glassdoor

Customer Retention Representative Salaries

About This Data
232 SalariesUpdated May 10, 2018
Average Base Pay
$30,895/yr
Not enough reports to show salary distribution
$23K
Low
$31K
Average
$42K
High

Additional Cash Compensation

Average$15,502
Range$2,483 - $37,245
How much does a Customer Retention Representative make?

The national average salary for a Customer Retention Representative is $30,895 in United States. Filter by location to see Customer Retention Representative salaries in your area. Salary estimates are based on 232 salaries submitted anonymously to Glassdoor by Customer Retention Representative employees.

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Salaries by Company

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      Average Base Salaries in (USD)
      Company
      Average Base Salaries in (USD)
      Low
      High
      Cox Communications
      $16/hr
      Range: $14 - $19
      17 salaries
      $16
      $14$19
      Comcast
      $13/hr
      Range: $11 - $16
      6 salaries
      $13
      $11$16
      Cox Communications
      $37,982/yr
      Range: $28K - $54K
      6 salaries
      $37,982
      $28K$54K
      Vivint Smart Home
      $10/hr
      Range: $10 - $10
      5 salaries
      $10
      $10$10
      AT&T
      $22/hr
      Range: $15 - $32
      4 salaries
      $22
      $15$32
      Teleperformance
      $11/hr
      Range: $10 - $12
      4 salaries
      $11
      $10$12
      Comcast
      $35,300/yr
      Range: $26K - $40K
      3 salaries
      $35,300
      $26K$40K

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      Time Warner Cable
      $14/hr
      Range: $13 - $17
      3 salaries
      $14
      $13$17
      DIRECTV
      $14/hr
      Range: $14 - $15
      3 salaries
      $14
      $14$15
      Windstream
      $33,326/yr
      Range: $30K - $37K
      2 salaries
      About
      $30K - $37K
      $30K$37K
      Alliance Data
      $16/hr
      Range: $12 - $20
      2 salaries
      About
      $12 - $20
      hourly
      $12$20
      VXI Global Solutions
      $12/hr
      Range: $10 - $13
      2 salaries
      About
      $10 - $13
      hourly
      $10$13
      Advance Financial
      $14/hr
      Range: $14 - $15
      2 salaries
      About
      $14 - $15
      hourly
      $14$15
      AT&T
      $57,111/yr
      Range: $54K - $60K
      1 employee salary or estimate
      About
      $54K - $60K
      $54K$60K
      Hewlett-Packard
      $11/hr
      Range: $10 - $11
      1 employee salary or estimate
      About
      $10 - $11
      hourly
      $10$11
      Citi
      $13/hr
      Range: $13 - $14
      1 employee salary or estimate
      About
      $13 - $14
      hourly
      $13$14
      Verizon
      $78,078/yr
      Range: $76K - $82K
      1 employee salary or estimate
      About
      $76K - $82K
      $76K$82K
      Verizon Wireless
      $14/hr
      Range: $13 - $14
      1 employee salary or estimate
      About
      $13 - $14
      hourly
      $13$14
      Verizon Wireless
      $41,822/yr
      Range: $41K - $44K
      1 employee salary or estimate
      About
      $41K - $44K
      $41K$44K
      PepsiCo
      $32,028/yr
      Range: $31K - $33K
      1 employee salary or estimate
      About
      $31K - $33K
      $31K$33K

      Recent Salary Reports

      Below are the most recent Customer Retention Representative salary reports. Employer name has been removed to protect anonymity.

      $20
      hourly
      A Customer Retention Representative in the Little Rock, AR Area area reported making $20 per hour
      Additional Pay
      $24k cash bonus
      Job Highlights
      5-7 years experience
      Little Rock, AR Area area
      Full-time
       
      10000+ employees
      Company - Public
      $14
      hourly
      A Customer Retention Representative in the Dallas-Fort Worth, TX Area area reported making $14 per hour
      Additional Pay
      $288k commissions
      Job Highlights
      1-2 years experience
      Dallas-Fort Worth, TX Area area
      Full-time
       
      1001 to 5000 employees
      Company - Public
      $42,000
      per year
      A Retention Representative in the New York City, NY Area area reported making $42,000 per year
      Job Highlights
      New York City, NY Area area
      Full-time
       
      1001 to 5000 employees
      Nonprofit Organization
      $12
      hourly
      A Customer Retention Representative in the Dayton, OH Area area reported making $12 per hour
      Additional Pay
      $58k cash bonus
      Job Highlights
      3-4 years experience
      Dayton, OH Area area
      Full-time
       
      10000+ employees
      Company - Public
      $12
      hourly
      A Retention Representative in the Billings, MT Area area reported making $12 per hour
      Additional Pay
      $67k commissions
      Job Highlights
      1-2 years experience
      Billings, MT Area area
       
      Full-time
      Subsidiary or Business Segment
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