Salary: Customer Retention Representative | Glassdoor
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Customer Retention Representative Salaries

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232 SalariesUpdated Aug 16, 2018
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Average Base Pay
$30,895/yr
Not enough reports to show salary distribution
$23K
Low
$31K
Average
$42K
High

Additional Cash Compensation

Average$15,502
Range$2,483 - $37,245
How much does a Customer Retention Representative make?

The national average salary for a Customer Retention Representative is $30,895 in United States. Filter by location to see Customer Retention Representative salaries in your area. Salary estimates are based on 232 salaries submitted anonymously to Glassdoor by Customer Retention Representative employees.

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Salaries by Company

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      Average Base Salaries in (USD)
      Company
      Average Base Salaries in (USD)
      Low
      High
      Cox Communications
      $16/hr
      Range: $14 - $19
      17 salaries
      $16/hr
      $14$19
      Comcast
      $12/hr
      Range: $11 - $16
      6 salaries
      $12/hr
      $11$16
      Cox Communications
      $36,830/yr
      Range: $28K - $54K
      6 salaries
      $36,830/yr
      $28K$54K
      Vivint Smart Home
      $10/hr
      Range: $10 - $10
      5 salaries
      $10/hr
      $10$10
      AT&T
      $21/hr
      Range: $15 - $32
      4 salaries
      $21/hr
      $15$32
      Teleperformance
      $11/hr
      Range: $10 - $12
      4 salaries
      $11/hr
      $10$12
      Comcast
      $39,900/yr
      Range: $26K - $40K
      3 salaries
      $39,900/yr
      $26K$40K

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      Time Warner Cable
      $13/hr
      Range: $13 - $17
      3 salaries
      $13/hr
      $13$17
      DIRECTV
      $14/hr
      Range: $14 - $15
      3 salaries
      $14/hr
      $14$15
      Spectrum
      $38,500/yr
      Range: $26K - $52K
      2 salaries
      About
      $26K - $52K
      $26K$52K
      Spectrum
      $15/hr
      Range: $13 - $16
      2 salaries
      About
      $13 - $16
      hourly
      $13$16
      Windstream
      $33,355/yr
      Range: $30K - $37K
      2 salaries
      About
      $30K - $37K
      $30K$37K
      Alliance Data
      $16/hr
      Range: $12 - $20
      2 salaries
      About
      $12 - $20
      hourly
      $12$20
      VXI Global Solutions
      $12/hr
      Range: $10 - $13
      2 salaries
      About
      $10 - $13
      hourly
      $10$13
      Advance Financial
      $15/hr
      Range: $13 - $16
      2 salaries
      About
      $13 - $16
      hourly
      $13$16
      AT&T
      $57,000/yr
      Range: $55K - $59K
      1 employee salary or estimate
      About
      $55K - $59K
      $55K$59K
      Hewlett-Packard
      $11/hr
      Range: $10 - $11
      1 employee salary or estimate
      About
      $10 - $11
      hourly
      $10$11
      Citi
      $13/hr
      Range: $13 - $14
      1 employee salary or estimate
      About
      $13 - $14
      hourly
      $13$14
      Verizon
      $78,234/yr
      Range: $75K - $81K
      1 employee salary or estimate
      About
      $75K - $81K
      $75K$81K
      Verizon Wireless
      $42,000/yr
      Range: $41K - $44K
      1 employee salary or estimate
      About
      $41K - $44K
      $41K$44K

      Recent Salary Reports

      Below are the most recent Customer Retention Representative salary reports. Employer name has been removed to protect anonymity.

      $13
      hourly
      A Retention Representative in the Charlotte, NC Area area reported making $13 per hour
      Job Highlights
      Charlotte, NC Area area
      Full-time
       
      10000+ employees
      Company - Public
      $15
      hourly
      An Inbound Retention Representative in the Grand Rapids, MI Area area reported making $15 per hour
      Additional Pay
      $2k commissions
      Job Highlights
      1-2 years experience
      Grand Rapids, MI Area area
      Full-time
       
      10000+ employees
      Company - Public
      $50,000
      per year
      A Customer Retention Representative in the Chicago, IL Area area reported making $50,000 per year
      Additional Pay
      $288k commissions
      Job Highlights
      3-4 years experience
      Chicago, IL Area area
       
      Full-time
      Subsidiary or Business Segment
      $40,000
      per year
      A Retention Representative in the New York City, NY Area area reported making $40,000 per year
      Additional Pay
      $36k commissions
      Job Highlights
      10+ years experience
      New York City, NY Area area
      Full-time
       
      10000+ employees
      Company - Public
      $17
      hourly
      A Customer Retention Representative in the Charlotte, NC Area area reported making $17 per hour
      Job Highlights
      3-4 years experience
      Charlotte, NC Area area
      Full-time
       
      5001 to 10000 employees
      Company - Public
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