Salary: Customer Retention Representative | Glassdoor

Customer Retention Representative Salaries

About This Data
260 SalariesUpdated Dec 28, 2018
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Average Base Pay
$30,288/yr
Not enough reports to show salary distribution
$22K
Low
$30K
Average
$39K
High

Additional Cash Compensation

Average$15,228
Range$2,446 - $36,528
How much does a Customer Retention Representative make?

The national average salary for a Customer Retention Representative is $30,288 in United States. Filter by location to see Customer Retention Representative salaries in your area. Salary estimates are based on 260 salaries submitted anonymously to Glassdoor by Customer Retention Representative employees.

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Salaries by Company

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      Average Base Salaries in (USD)
      Company
      Average Base Salaries in (USD)
      Low
      High
      Cox Communications
      $16/hr
      Range: $14 - $19
      17 salaries
      $16/hr
      $14$19
      Comcast
      $12/hr
      Range: $11 - $16
      6 salaries
      $12/hr
      $11$16
      Cox Communications
      $36,830/yr
      Range: $28K - $54K
      6 salaries
      $36,830/yr
      $28K$54K
      Vivint Smart Home
      $10/hr
      Range: $10 - $10
      5 salaries
      $10/hr
      $10$10
      AT&T
      $21/hr
      Range: $15 - $32
      4 salaries
      $21/hr
      $15$32
      Teleperformance
      $11/hr
      Range: $10 - $12
      4 salaries
      $11/hr
      $10$12
      Comcast
      $39,900/yr
      Range: $26K - $40K
      3 salaries
      $39,900/yr
      $26K$40K

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      Spectrum
      $14/hr
      Range: $13 - $15
      3 salaries
      $14/hr
      $13$15
      DIRECTV
      $14/hr
      Range: $14 - $15
      3 salaries
      $14/hr
      $14$15
      Verizon
      $60,117/yr
      Range: $40K - $81K
      2 salaries
      About
      $40K - $81K
      $40K$81K
      Time Warner Cable
      $15/hr
      Range: $13 - $18
      2 salaries
      About
      $13 - $18
      hourly
      $13$18
      Spectrum
      $38,500/yr
      Range: $26K - $52K
      2 salaries
      About
      $26K - $52K
      $26K$52K
      Windstream
      $33,355/yr
      Range: $29K - $37K
      2 salaries
      About
      $29K - $37K
      $29K$37K
      Alliance Data
      $16/hr
      Range: $12 - $20
      2 salaries
      About
      $12 - $20
      hourly
      $12$20
      VXI Global Solutions
      $12/hr
      Range: $10 - $13
      2 salaries
      About
      $10 - $13
      hourly
      $10$13
      Advance Financial
      $15/hr
      Range: $14 - $16
      2 salaries
      About
      $14 - $16
      hourly
      $14$16
      Brinks Home Security
      $14/hr
      Range: $14 - $15
      2 salaries
      About
      $14 - $15
      hourly
      $14$15
      TowerStream
      $49,500/yr
      Range: $47K - $52K
      2 salaries
      About
      $47K - $52K
      $47K$52K
      Bank of America
      $17/hr
      Range: $16 - $18
      1 employee salary or estimate
      About
      $16 - $18
      hourly
      $16$18
      AT&T
      $57,000/yr
      Range: $55K - $59K
      1 employee salary or estimate
      About
      $55K - $59K
      $55K$59K

      Recent Salary Reports

      Below are the most recent Customer Retention Representative salary reports. Employer name has been removed to protect anonymity.

      $13
      hourly
      A Retention Representative in the Provo, UT Area area reported making $13 per hour
      Job Highlights
      3-4 years experience
      Provo, UT Area area
      Full-time
       
      51 to 200 employees
      Company - Private
      $25
      hourly
      A Retention Representative in the New York City, NY Area area reported making $25 per hour
      Additional Pay
      $8k cash bonus
      Job Highlights
      1-2 years experience
      New York City, NY Area area
      Full-time
       
      1001 to 5000 employees
      Nonprofit Organization
      $11
      hourly
      A Retention Representative in the Phoenix, AZ Area area reported making $11 per hour
      Job Highlights
      1-2 years experience
      Phoenix, AZ Area area
      Part-time
       
      51 to 200 employees
      Company - Private
      $40,000
      per year
      A Customer Retention Representative in the New York City, NY Area area reported making $40,000 per year
      Additional Pay
      $30k commissions
      Job Highlights
      5-7 years experience
      New York City, NY Area area
      Full-time
       
      10000+ employees
      Company - Public
      $14
      hourly
      A Customer Retention Representative in the Dallas-Fort Worth, TX Area area reported making $14 per hour
      Additional Pay
      $173k commissions
      Job Highlights
      1-2 years experience
      Dallas-Fort Worth, TX Area area
      Full-time
       
      1001 to 5000 employees
      Company - Public
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