Customer Retention Specialist Salaries

1,674 SalariesUpdated Aug 1, 2020

Average Base Pay
$34,868 / yr
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Additional Cash Compensation

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RangeNo Reports

How much does a Customer Retention Specialist make?

The national average salary for a Customer Retention Specialist is $34,868 in United States. Filter by location to see Customer Retention Specialist salaries in your area. Salary estimates are based on 1,674 salaries submitted anonymously to Glassdoor by Customer Retention Specialist employees.

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Salaries by Company

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Average Base Salaries in (USD)
Company
Average Base Salaries in (USD)
Low
High

Customer Retention Specialist - Hourly

Convergys

$11/hr

Range: $10 - $12

9 salaries

$11/hr
$10$12

Customer Retention Specialist - Hourly

AT&T

$17/hr

Range: $15 - $32

8 salaries

$17/hr
$15$32

Customer Retention Specialist - Hourly

Comcast

$13/hr

Range: $11 - $18

7 salaries

$13/hr
$11$18

Customer Retention Specialist - Hourly

DISH

$14/hr

Range: $12 - $15

6 salaries

$14/hr
$12$15

Customer Retention Specialist - Hourly

Spectrum

$15/hr

Range: $13 - $19

4 salaries

$15/hr
$13$19

Customer Retention Specialist

Spectrum

$32,804/yr

Range: $28K - $33K

3 salaries

$32,804/yr
$28K$33K

Customer Retention Specialist - Hourly

T-Mobile

$15/hr

Range: $15 - $16

3 salaries

$15/hr
$15$16

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Customer Retention Specialist

Comcast

$35,108/yr

Range: $30K - $40K

2 salaries

About
$30K - $40K
$30K$40K

Customer Retention Specialist - Hourly

Sutherland

$12/hr

Range: $12 - $13

2 salaries

About
$12 - $13hourly
$12$13

Customer Retention Specialist - Hourly

Cinch Home Services

$12/hr

Range: $10 - $13

2 salaries

About
$10 - $13hourly
$10$13

Customer Retention Specialist - Contractor

Maritz

$79,871/yr

Range: $70K - $90K

2 salaries

About
$70K - $90K
$70K$90K

Customer Retention Specialist

Frontpoint

$41,453/yr

Range: $40K - $43K

2 salaries

About
$40K - $43K
$40K$43K

Customer Retention Specialist - Hourly

NexxLinx

$10/hr

Range: $9 - $12

2 salaries

About
$9 - $12hourly
$9$12

Customer Retention Specialist - Hourly

Convergys

$12/hr

Range: $10 - $14

2 salaries

About
$10 - $14hourly
$10$14

Customer Retention Specialist

Cox Communications

$44,571/yr

Range: $35K - $55K

2 salaries

About
$35K - $55K
$35K$55K

Customer Retention Specialist

DISH

$42,805/yr

Range: $29K - $57K

2 salaries

About
$29K - $57K
$29K$57K

Customer Retention Specialist

Maritz

$78,572/yr

Range: $70K - $87K

2 salaries

About
$70K - $87K
$70K$87K

Customer Retention Specialist - Hourly

Nexlinx

$11/hr

Range: $10 - $11

2 salaries

About
$10 - $11hourly
$10$11

Customer Retention Specialist - Hourly

Clearlink

$16/hr

Range: $16 - $17

1 employee salary or estimate

About
$16 - $17hourly
$16$17

Customer Retention Specialist - Hourly

IBEX Global

$15/hr

Range: $15 - $16

1 employee salary or estimate

About
$15 - $16hourly
$15$16
View Data as Table

Recent Salary Reports

Below are the most recent customer retention specialist salary reports. Employer name has been removed to protect anonymity.

$42,000
per year
A Customer Retention Specialist in the Raleigh-Durham, NC Area area reported making $42,000 per year
Job Highlights
Raleigh-Durham, NC Area area
Full-time
 
10000+ employees
Company - Private
$20,000
per year
A Retention in the Austin, TX Area area reported making $20,000 per year
Job Highlights
Austin, TX Area area
Contract
 
51 to 200 employees
Company - Private
$35,000
per year
A Retention Specialist in the Tampa, FL Area area reported making $35,000 per year
Additional Pay
$1k cash bonus
Job Highlights
8-10 years experience
Tampa, FL Area area
Full-time
 
10000+ employees
Company - Public
$17
hourly
A Retention Specialist in the Dallas-Fort Worth, TX Area area reported making $17 per hour
Job Highlights
1-2 years experience
Dallas-Fort Worth, TX Area area
Part-time
 
10000+ employees
Company - Private
$45,344
per year
A Retention Specialist in the New York City, NY Area area reported making $45,344 per year
Additional Pay
$180k commissions
Job Highlights
5-7 years experience
New York City, NY Area area
Full-time
 
1001 to 5000 employees
Company - Private
$22
hourly
A Retention Specialist in the Macon, GA Area area reported making $22 per hour
Job Highlights
3-4 years experience
Macon, GA Area area
Full-time
 
10000+ employees
Subsidiary or Business Segment
$13
hourly
A Retention Specialist in the Austin, TX Area area reported making $13 per hour
Additional Pay
$288k cash bonus
Job Highlights
1-2 years experience
Austin, TX Area area
Full-time
 
201 to 500 employees
Company - Private
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