How much does a Customer Service Agent make?

Updated Sep 15, 2022

Experience

Industry

$39,117 / yrTotal Pay
$37,075 / yrBase Pay
$2,041 / yrAdditional Pay

$39,117

 / yr
$29K$53K
Most Likely Range
Possible Range

The estimated total pay for a Customer Service Agent is $39,117 per year in the United States area, with an average salary of $37,075 per year. These numbers represent the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. The estimated additional pay is $2,041 per year. Additional pay could include cash bonus, commission, tips, and profit sharing. The "Most Likely Range" represents values that exist within the 25th and 75th percentile of all pay data available for this role.

How accurate does $39,117 look to you?

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Top Paying Companies

For a Customer Service Agent in United States

Below is the total pay for the top 10 highest paying companies for a Customer Service Agent in United States. Employers include Coinbase, Liberty Mutual Insurance and Aflac.

1
Coinbase
Coinbase
$64,834/yr
95 open jobs
9
AT&T
$48,402/yr
See pay for all companies for a Customer Service Agent in United StatesView data as table

What are total pay estimates for a Customer Service Agent at different companies?

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Company
Jobs
Total Pay Range
American Airlines
3.8
Customer Service AgentSee 237 salaries from all locations

$20

 / hr

$22

 / hr

$21

 / hr

$22

 / hr

$18

 / hr

$16

 / hr

$16

 / hr

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$21

 / hr

$18

 / hr

$21

 / hr

$23

 / hr

$18

 / hr

$49,637

 / yr

$20

 / hr

$19

 / hr

$20

 / hr

$16

 / hr

$17

 / hr

$18

 / hr

$18

 / hr
Download as data table
Viewing 1 - 20 of 2,520

Top Paying Industries

For a Customer Service Agent in United States

The top 5 paying industries for a Customer Service Agent in United States are Insurance with a median total pay of $47,063, Real Estate with a median total pay of $45,088, Financial Services with a median total pay of $42,521, Manufacturing with a median total pay of $42,337, and Personal Consumer Services with a median total pay of $42,014.

IndustryTotal PayTotal Pay Insight
  • InsuranceInsurance$47,063

    15% Higher than other industries

  • Real EstateReal Estate$45,088

    11% Higher than other industries

  • Financial ServicesFinancial Services$42,521

    6% Higher than other industries

  • ManufacturingManufacturing$42,337

    5% Higher than other industries

  • Personal Consumer ServicesPersonal Consumer Services$42,014

    5% Higher than other industries

Insurance

Top paying companies in Insurance for Customer Service Agent are Liberty Mutual Insurance, Aflac, and Goosehead Insurance.

Liberty Mutual InsuranceLiberty Mutual Insurance$52,026/yr
AflacAflac$51,899/yr

Glassdoor Economist Pay Overview

What is the pay outlook for Customer Services & Support?

Customer services & support jobs are in increased demand, with general skills offering more options for job-seekers and greater compensation for job seekers with higher education and specialized skills. To remain competitive, job seekers should consider specialization as well as obtaining industry-specific certifications.

Recent Salaries Shared

For customer service agent

Salary Share
Anonymously share your pay to help the community

Job Title

Location

Total Pay

Base Pay | Additional Pay

Total Years of Experience

Years at Recent Employer

Submitted

Date or Time

Customer Service Representative (CSR)

United States of America

 | 1-3 years

$20

/hr

Submitted Yesterday

1-3 years
Yesterday
Customer Service Representative

United States of America

 | 1-3 years

$17

/hr

Submitted Yesterday

1-3 years
Yesterday
Customer Service Representative

United States of America

 | 7-9 years

$33,000

/yr

Submitted Yesterday

7-9 years
Yesterday
Customer Service Agent

United States of America

 | 10-14 years

$25

/hr

Submitted Yesterday

10-14 years
Yesterday
Customer Support

United States of America

 | 4-6 years

$130,000

/yr

Submitted Yesterday

4-6 years
Yesterday
Customer Service

United States of America

 | 4-6 years

$30

/hr

Submitted Yesterday

4-6 years
Yesterday
Customer Service

United States of America

 | 4-6 years

$5,000

/mo

Submitted Yesterday

4-6 years
Yesterday
Customer Service Representative

United States of America

 | 1-3 years

$33,000

/yr

Submitted Yesterday

1-3 years
Yesterday
Customer Service Representative

United States of America

 | 1-3 years

$20

/hr

Submitted Yesterday

1-3 years
Yesterday

Customer Service Agent pay FAQ

The national average salary for a Customer Service Agent is $37,075 per year in United States. Filter by location to see a Customer Service Agent salaries in your area. Salaries estimates are based on 6900 salaries submitted anonymously to Glassdoor by a Customer Service Agent employees.

The highest salary for a Customer Service Agent in United States is $49,306 per year.

The lowest salary for a Customer Service Agent in United States is $27,878 per year.

If you are thinking of becoming a Customer Service Agent or planning the next step in your career, find details about the role, the career path and salary trajectory of a Customer Service Agent.