How much does a Customer Service Manager make?

Updated May 5, 2021

Industry

Employer Size

Experience

$47,837 /yr
Average Base Pay

5,468 salaries

$28K

Low

$48K

Average

$81K

High

No additional cash compensation has been reported for this role

The national average salary for a Customer Service Manager is $47,837 in United States. Filter by location to see Customer Service Manager salaries in your area. Salary estimates are based on 5,468 salaries submitted anonymously to Glassdoor by Customer Service Manager employees.

Seniority Levels

L2
Customer Service Manager$47,837 /yr
L3
Senior Customer Service Manager$76,033 /yr
Career Path

How much should you negotiate?

See how your offer stacks up to other pay packages and negotiate confidently.

Analyze Offer

Related Job Titles

Call Center Manager

$59,667

per year

Customer Service Director

$88,687

per year

Customer Service Supervisor

$45,920

per year

Call Center Supervisor

$47,249

per year

Salaries by Company

Location

or

Find a Specific Employer

Sort:

Company

Average Base Salary in (USD)

Range

Walmart
3.4

Walmart

Customer Service Manager - Hourly

$14

 /hr
Range: $8 - $32
933 salaries
See 679 salaries from all locations

$8

$32

$8 - $32 Range

Walmart
3.4

Walmart

Customer Service Manager - Hourly

$14

 /hr
Range: $8 - $24

$8

$24

$8 - $24 Range

Food Lion
3.4

Food Lion

Customer Service Manager - Hourly

$15

 /hr
Range: $12 - $20

$12

$20

$12 - $20 Range

Office Depot
3.1

Office Depot

Customer Service Manager - Hourly

$16

 /hr
Range: $12 - $32

$12

$32

$12 - $32 Range

American Airlines
3.9

American Airlines

Customer Service Manager

$60,950

 /yr
Range: $45K - $86K

$45K

$86K

$45,302 - $85,584 Range

Hastings Entertainment
3.4

Hastings Entertainment

Customer Service Manager

$30,806

 /yr
Range: $23K - $35K

$23K

$35K

$23,353 - $34,672 Range

Guitar Center
3.3

Guitar Center

Customer Service Manager - Hourly

$17

 /hr
Range: $12 - $25

$12

$25

$12 - $25 Range

Is this helpful? The community relies on everyone sharing –Add Anonymous Salary
Hobby Lobby
3.4

Hobby Lobby

Customer Service Manager - Hourly

$16

 /hr
Range: $11 - $19

$11

$19

$11 - $19 Range

AT&T
3.6

AT&T

Customer Service Manager

$59,270

 /yr
Range: $42K - $99K

$42K

$99K

$42,163 - $98,751 Range

Publix
3.9

Publix

Customer Service Manager

$58,928

 /yr
Range: $38K - $83K

$38K

$83K

$37,800 - $83,000 Range

Lowe's Home Improvement
3.5

Lowe's Home Improvement

Customer Service Manager

$44,949

 /yr
Range: $32K - $60K

$32K

$60K

$32,118 - $59,505 Range

Harris Teeter
3.4

Harris Teeter

Customer Service Manager - Hourly

$19

 /hr
Range: $16 - $29

$16

$29

$16 - $29 Range

Kroger
3.2

Kroger

Customer Service Manager - Hourly

$20

 /hr
Range: $14 - $24

$14

$24

$14 - $24 Range

Wells Fargo
3.7

Wells Fargo

Customer Service Manager

$50,771

 /yr
Range: $38K - $99K

$38K

$99K

$37,725 - $99,000 Range

Bed Bath & Beyond
3.3

Bed Bath & Beyond

Customer Service Manager

$51,762

 /yr
Range: $31K - $69K

$31K

$69K

$31,428 - $69,044 Range

Bank of the West
3.5

Bank of the West

Customer Service Manager

$39,361

 /yr
Range: $34K - $61K

$34K

$61K

$34,419 - $60,950 Range

Canteen
3.3

Canteen

Customer Service Manager

$58,472

 /yr
Range: $49K - $74K

$49K

$74K

$48,500 - $74,493 Range

Fifth Third
3.8

Fifth Third

Customer Service Manager

$44,169

 /yr
Range: $35K - $55K

$35K

$55K

$35,177 - $55,478 Range

U.S. Bank
3.7

U.S. Bank

Customer Service Manager

$46,719

 /yr
Range: $37K - $75K

$37K

$75K

$36,801 - $75,016 Range

Ingles Markets
3.3

Ingles Markets

Customer Service Manager - Hourly

$13

 /hr
Range: $11 - $16

$11

$16

$11 - $16 Range

Download as data Table
Viewing 1 - 10 of 261,326

Frequently asked questions about Customer Service Manager salaries

The average salary for a Customer Service Manager is $47,837 in United States. Salaries estimates are based on 5468 salaries submitted anonymously to Glassdoor by Customer Service Manager employees in United States.

The highest salary for a Customer Service Manager in United States is $80,859 per year.

The lowest salary for a Customer Service Manager in United States is $28,301 per year.

If you are thinking of becoming a Customer Service Manager or planning the next step in your career, find out in our Career hub the career path and salary trajectory of a Customer Service Manager.

See how your offer stacks up to other pay packages and negotiate confidently on our Offer Analyzer.

Recent Salary Reports

Below are the most recent customer service manager salary reports. Employer name has been removed to protect anonymity.

$14
hourly
A Customer Service Manager in the Atlanta, GA Area area reported making $14 per hour
Job Highlights
10+ years experience
Atlanta, GA Area area
Contract
 
1 to 50 employees
Company - Private
$72,000
per year
A Customer Onboarding Manager in the Charlotte, NC Area area reported making $72,000 per year
Job Highlights
1-2 years experience
Charlotte, NC Area area
Full-time
 
51 to 200 employees
Company - Private
$14
hourly
A Customer Service Manager in the Miami-Fort Lauderdale, FL Area area reported making $14 per hour
Job Highlights
3-4 years experience
Miami-Fort Lauderdale, FL Area area
Full-time
 
10000+ employees
Company - Public
$65,000
per year
A Customer Service Manager in the Elkhart, IN Area area reported making $65,000 per year
Job Highlights
3-4 years experience
Elkhart, IN Area area
Full-time
 
1001 to 5000 employees
Company - Public
$2,000
monthly
A Customer Service Manager in the Puerto Rico Area area reported making $2,000 per month
Additional Pay
$58k commissions
Job Highlights
5-7 years experience
Puerto Rico Area area
Full-time
 
51 to 200 employees
Company - Private
$10
hourly
A Customer Service Manager in the Pittsburgh, PA Area area reported making $10 per hour
Job Highlights
3-4 years experience
Pittsburgh, PA Area area
Full-time
 
10000+ employees
Company - Private