Updated Sep 15, 2022

How much does a Customer Service Manager make?

Updated Sep 15, 2022

Experience

Industry

$64,229 / yrTotal Pay
$49,738 / yrBase Pay
$14,491 / yrAdditional Pay

$64,229

 / yr
$42K$101K
Most Likely Range
Possible Range

The estimated total pay for a Customer Service Manager is $64,229 per year in the United States area, with an average salary of $49,738 per year. These numbers represent the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. The estimated additional pay is $14,491 per year. Additional pay could include cash bonus, commission, tips, and profit sharing. The "Most Likely Range" represents values that exist within the 25th and 75th percentile of all pay data available for this role.

How accurate does $64,229 look to you?

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Total Pay Trajectory

For Customer Service Manager

$64,229 /yr
Customer Service Manager
$85,199 /yr
Senior Customer Service Manager
See Full Career Path

Download as data table

Top Paying Companies

For a Customer Service Manager in United States

Below is the total pay for the top 10 highest paying companies for a Customer Service Manager in United States. Employers include Vrbo, Emerson and GE.

1
Vrbo
$115,701/yr
3
GE
$111,322/yr
7
DISH
$101,425/yr
9
AIG
$100,394/yr

What are total pay estimates for a Customer Service Manager at different companies?

or
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Company
Jobs
Total Pay Range
Walmart
3.3
Customer Service ManagerSee 747 salaries from all locations

$28

 / hr

$27

 / hr

$26

 / hr

$25

 / hr

$80,733

 / yr

$31

 / hr

$79,720

 / yr

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$66,238

 / yr

$86,645

 / yr

$31

 / hr

$66,523

 / yr

$68,583

 / yr

$73,532

 / yr

$27

 / hr

$31

 / hr

$26

 / hr

$74,112

 / yr

$76,507

 / yr

$28

 / hr

$89,178

 / yr
Download as data table
Viewing 1 - 20 of 4,600

Top Paying Industries

For a Customer Service Manager in United States

The top 5 paying industries for a Customer Service Manager in United States are Manufacturing with a median total pay of $95,304, Telecommunications with a median total pay of $91,281, Media & Communication with a median total pay of $88,604, Insurance with a median total pay of $88,184, and Information Technology with a median total pay of $86,947.

IndustryTotal PayTotal Pay Insight
  • ManufacturingManufacturing$95,304

    26% Higher than other industries

  • TelecommunicationsTelecommunications$91,281

    23% Higher than other industries

  • Media & CommunicationMedia & Communication$88,604

    21% Higher than other industries

  • InsuranceInsurance$88,184

    20% Higher than other industries

  • Information TechnologyInformation Technology$86,947

    19% Higher than other industries

Manufacturing

Top paying companies in Manufacturing for Customer Service Manager are Emerson, GE, and WestRock.

EmersonEmerson$111,909/yr
GEGE$111,322/yr
WestRockWestRock$104,645/yr

Glassdoor Economist Pay Overview

What is the pay outlook for Customer Services & Support?

Customer services & support jobs are in increased demand, with general skills offering more options for job-seekers and greater compensation for job seekers with higher education and specialized skills. To remain competitive, job seekers should consider specialization as well as obtaining industry-specific certifications.

Recent Salaries Shared

For customer service manager

Salary Share
Anonymously share your pay to help the community

Job Title

Location

Total Pay

Base Pay | Additional Pay

Total Years of Experience

Years at Recent Employer

Submitted

Date or Time

Customer Service Manager (CSM)

United States of America

 | 4-6 years

$62,000

/yr

Submitted Yesterday

4-6 years
Yesterday
Customer Service Manager (CSM)

United States of America

 | 4-6 years

$80,000

/yr

Submitted Yesterday

4-6 years
Yesterday
Bulk Manager

United States of America

 | 4-6 years

$43,000

/yr

Submitted Yesterday

4-6 years
Yesterday
Customer Service Manager (CSM)

United States of America

 | 15+ years

$50,000

/yr

Submitted Yesterday

15+ years
Yesterday
Customer Service Manager (CSM)

United States of America

 | 1-3 years

$40,200

/yr

$40K | $700

Submitted Yesterday

1-3 years
Yesterday
Customer Service Manager (CSM)

United States of America

 | 1-3 years

$75,000

/yr

Submitted Yesterday

1-3 years
Yesterday
Customer Service Manager (CSM)

United States of America

 | 1-3 years

$50,000

/yr

Submitted Yesterday

1-3 years
Yesterday
Customer Service Manager

United States of America

 | 4-6 years

$35,000

/yr

Submitted Yesterday

4-6 years
Yesterday

Customer Service Manager pay FAQ

The national average salary for a Customer Service Manager is $49,738 per year in United States. Filter by location to see a Customer Service Manager salaries in your area. Salaries estimates are based on 8822 salaries submitted anonymously to Glassdoor by a Customer Service Manager employees.

The highest salary for a Customer Service Manager in United States is $73,983 per year.

The lowest salary for a Customer Service Manager in United States is $33,439 per year.

If you are thinking of becoming a Customer Service Manager or planning the next step in your career, find details about the role, the career path and salary trajectory of a Customer Service Manager.