Updated Dec 13, 2021

How much does a Customer Service Representative II make?

Updated Dec 13, 2021

Experience

Industry

$46,096 / yrTotal Pay
$38,762 / yrBase Pay
$7,334 / yrAdditional Pay

$46,096

 / yr
$34K$64K
Most Likely Range
Possible Range

The estimated total pay for a Customer Service Representative II is $46,096 per year in the United States area, with an average salary of $38,762 per year. These numbers represent the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. The estimated additional pay is $7,334 per year. Additional pay could include cash bonus, commission, tips, and profit sharing. The "Most Likely Range" represents values that exist within the 25th and 75th percentile of all pay data available for this role.

How accurate does $46,096 look to you?

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Related Job Titles

For Customer Service Representative Ii

Some related job titles are Customer Service Associate Salaries with median pay of $37,890, Wireless Sales Representative Salaries with median pay of $54,310.

Top Paying Companies

For a Customer Service Representative Ii in United States

Below is the total pay for the top 10 highest paying companies for a Customer Service Representative Ii in United States. Employers include Southern Company, T-Mobile and Netflix.

1
Southern Company
Southern Company
$61,333/yr
6
Aon
$52,181/yr
See pay for all companies for a Customer Service Representative Ii in United StatesView data as table

What are total pay estimates for a Customer Service Representative Ii at different companies?

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Company
Jobs
Total Pay Range
Convergys
3.4
Customer Service Representative IISee 114 salaries from all locations

$18

 / hr
TD
4.0
Customer Service Representative IISee 78 salaries from all locations

$21

 / hr
GEICO
3.3
Customer Service Representative IISee 73 salaries from all locations

$53,210

 / yr
Best Buy
3.7
Customer Service Representative IISee 71 salaries from all locations

$21

 / hr

$22

 / hr
T-Mobile
3.8
Customer Service Representative IISee 55 salaries from all locations

$29

 / hr

$21

 / hr

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$114,491

 / yr

$23

 / hr
Centene
3.6
Customer Service Representative IISee 41 salaries from all locations

$23

 / hr

$48

 / hr
DISH
3.1
Customer Service Representative IISee 34 salaries from all locations

$23

 / hr

$22

 / hr
Comerica
3.8
Customer Service Representative IISee 26 salaries from all locations

$21

 / hr

$124,735

 / yr

$167,810

 / yr
AT&T
3.7
Customer Service Representative IISee 24 salaries from all locations

$24

 / hr

$217,459

 / yr

$43,786

 / yr

$24

 / hr
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Glassdoor Economist Pay Overview

What is the pay outlook for Customer Services & Support?

Customer services & support jobs are in increased demand, with general skills offering more options for job-seekers and greater compensation for job seekers with higher education and specialized skills. To remain competitive, job seekers should consider specialization as well as obtaining industry-specific certifications.

What people are saying about Customer Service Representative Ii salaries

See what people are talking about on

Compensation

3m

works at 

EY

How common is it for an employer to pro-rate a salary increase if you joined in middle of the year? For context, annual raises are given out in July each year. I joined in January. Normally, I would be getting an 8% raise, but because I came in at about the half year mark, they giving me ~4%. My jaw about just dropped when big boss said this. I mean, inflation doesn't pro-rate. Thoughts on this?

14

10 Comments

See what people are talking about on

Recent Salaries Shared

For customer service representative ii

Salary Share
Anonymously share your pay to help the community

Job Title

Location

Total Pay

Base Pay | Additional Pay

Total Years of Experience

Years at Recent Employer

Submitted

Date of Time

Claims Technician II

United States of America

 | 1-3 years

$2,019

/hr

$19 | $2K

SubmittedYesterday

1-3 years
Yesterday
Human Services Specialist II

United States of America

 | 4-6 years

$35,000

/yr

SubmittedYesterday

4-6 years
Yesterday
Customer Service Representative (CSR) II

United States of America

 | 4-6 years

$34,000

/yr

SubmittedYesterday

4-6 years
Yesterday
CSR II

United States of America

 | 1-3 years

$16

/hr

SubmittedYesterday

1-3 years
Yesterday
Customer Service Representative (CSR) II

United States of America

 | 15+ years

$15

/hr

SubmittedYesterday

15+ years
Yesterday
Customer Service Representative (CSR) II

United States of America

 | 4-6 years

$18

/hr

SubmittedYesterday

4-6 years
Yesterday
Member Advisor II

United States of America

 | 15+ years

$54,000

/yr

SubmittedYesterday

15+ years
Yesterday
Customer Support Analyst II

United States of America

 | 1-3 years

$25

/hr

SubmittedYesterday

1-3 years
Yesterday
Customer Service Representative (CSR) II

United States of America

 | 10-14 years

$17

/hr

SubmittedYesterday

10-14 years
Yesterday

Customer Service Representative II pay FAQ

The national average salary for a Customer Service Representative II is $38,762 per year in United States. Filter by location to see a Customer Service Representative II salaries in your area. Salaries estimates are based on 1839 salaries submitted anonymously to Glassdoor by a Customer Service Representative II employees.

The highest salary for a Customer Service Representative II in United States is $50,185 per year.

The lowest salary for a Customer Service Representative II in United States is $29,939 per year.

If you are thinking of becoming a Customer Service Representative II or planning the next step in your career, find details about the role, the career path and salary trajectory of a Customer Service Representative II.

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