How much does a Customer Service Technician make?

Updated Sep 20, 2021

Industry

Employer Size

Experience

$43,292 /yr
Average Base Pay

491 salaries

$27K

Low

$43K

Average

$69K

High

No additional cash compensation has been reported for this role

The national average salary for Customer Service Technician is $43,292 per year in United States. Filter by location to see Customer Service Technician salaries in your area. Salaries estimates are based on 491 salaries submitted anonymously to Glassdoor by Customer Service Technician employees.

Seniority Levels

L2
Helpdesk Technician$42,364 /yr
L3
Senior Helpdesk Technician$62,664 /yr
Career Path

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Related Job Titles

Customer Service Coordinator

$38,638

per year

Customer Service Representative

$33,648

per year

Customer Service Advisor

$35,719

per year

Customer Service Agent

$32,415

per year

Salaries by Company

Location

or

Find a Specific Employer

Sort:

Company

Average Base Salary in (USD)

Range

AT&T
3.7

AT&T

Customer Service Technician - Hourly

$41

 /hr
Range: $20 - $51
65 salaries
See 66 salaries from all locations

$20

$51

$20 - $51 Range

Asurion
3.6

Asurion

Customer Service Technician

$35,203

 /yr
Range: $30K - $51K

$30K

$51K

$29,794 - $51,076 Range

Rackspace Technology
3.4

Rackspace Technology

Customer Service Technician - Hourly

$17

 /hr
Range: $15 - $19

$15

$19

$15 - $19 Range

Flex
3.9

Flex

Customer Service Technician - Hourly

$16

 /hr
Range: $14 - $17

$14

$17

$14 - $17 Range

Windstream
3.3

Windstream

Customer Service Technician

$41,956

 /yr
Range: $32K - $73K

$32K

$73K

$32,003 - $72,854 Range

Lumen
3.3

Lumen

Customer Service Technician

$62,578

 /yr
Range: $40K - $78K

$40K

$78K

$39,797 - $77,947 Range

Agiliti
3.3

Agiliti

Customer Service Technician - Hourly

$18

 /hr
Range: $15 - $25

$15

$25

$15 - $25 Range

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Verizon
3.9

Verizon

Customer Service Technician

$45,151

 /yr
Range: $41K - $72K

$41K

$72K

$40,675 - $71,993 Range

SEI/Aaron's
2.7

SEI/Aaron's

Customer Service Technician

$39,315

 /yr
Range: $37K - $42K

$37K

$42K

$36,523 - $41,666 Range

Full Potential Solutions
4

Full Potential Solutions

Customer Service Technician - Hourly

$17

 /hr
Range: $17 - $17

$17

$17

$17 - $17 Range

Frontier Communications
2.9

Frontier Communications

Customer Service Technician

$40,141

 /yr
Range: $35K - $95K

$35K

$95K

$35,181 - $94,869 Range

uBreakiFix
3.3

uBreakiFix

Customer Service Technician - Hourly

$14

 /hr
Range: $13 - $19

$13

$19

$13 - $19 Range

Intelligrated
3.5

Intelligrated

Customer Service Technician

$44,630

 /yr
Range: $40K - $64K

$40K

$64K

$40,384 - $64,049 Range

Intralot
2.6

Intralot

Customer Service Technician - Hourly

$18

 /hr
Range: $16 - $19

$16

$19

$16 - $19 Range

D.R. Horton
3.6

D.R. Horton

Customer Service Technician

$46,583

 /yr
Range: $38K - $85K

$38K

$85K

$38,203 - $85,217 Range

Mountain State University
2.7

Mountain State University

Customer Service Technician

$32,028

 /yr
Range: $32K - $32K

$32K

$32K

$31,894 - $32,162 Range

Cargill
4

Cargill

Customer Service Technician

$42,230

 /yr
Range: $37K - $43K

$37K

$43K

$36,994 - $43,402 Range

Pitney Bowes
3.7

Pitney Bowes

Customer Service Technician

$36,640

 /yr
Range: $34K - $49K

$34K

$49K

$33,707 - $48,788 Range

Support.com
2.7

Support.com

Customer Service Technician - Hourly

$12

 /hr
Range: $11 - $13

$11

$13

$11 - $13 Range

RCN
3.8

RCN

Customer Service Technician

$68,101

 /yr
Range: $44K - $74K

$44K

$74K

$43,774 - $74,486 Range

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Frequently asked questions about a Customer Service Technician salaries

The national average salary for a Customer Service Technician is $43,292 per year in United States. Filter by location to see a Customer Service Technician salaries in your area. Salaries estimates are based on 491 salaries submitted anonymously to Glassdoor by a Customer Service Technician employees.

The highest salary for a Customer Service Technician in United States is $68,700 per year.

The lowest salary for a Customer Service Technician in United States is $27,281 per year.

If you are thinking of becoming a Customer Service Technician or planning the next step in your career, find details about the role, the career path and salary trajectory of a Customer Service Technician.

Recent Salary Reports

Below are the most recent customer service technician salary reports. Employer name has been removed to protect anonymity.

$15
hourly
A Help Desk Analyst in the Huntsville, AL Area area reported making $15 per hour
Job Highlights
3-4 years experience
Huntsville, AL Area area
Contract
 
1001 to 5000 employees
Company - Public
$63,000
per year
A Helpdesk Coordinator in the Sacramento, CA Area area reported making $63,000 per year
Job Highlights
5-7 years experience
Sacramento, CA Area area
Full-time
 
10000+ employees
Company - Public
$50,000
per year
An IT Helpdesk in the Chicago, IL Area area reported making $50,000 per year
Job Highlights
1-2 years experience
Chicago, IL Area area
Full-time
 
5001 to 10000 employees
Hospital
$19
hourly
A Help Desk Representative in the Ann Arbor, MI Area area reported making $19 per hour
Job Highlights
3-4 years experience
Ann Arbor, MI Area area
Full-time
 
10000+ employees
Company - Public
$20
hourly
An IT Help Desk in the Raleigh-Durham, NC Area area reported making $20 per hour
Job Highlights
1-2 years experience
Raleigh-Durham, NC Area area
Contract
 
201 to 500 employees
Company - Private
$50,000
per year
A Help Desk Technician in the Nashville, TN Area area reported making $50,000 per year
Job Highlights
3-4 years experience
Nashville, TN Area area
Full-time
 
1001 to 5000 employees
Company - Public
$22
hourly
A Help Desk Technician in the Dallas-Fort Worth, TX Area area reported making $22 per hour
Additional Pay
$50k cash bonus
Job Highlights
8-10 years experience
Dallas-Fort Worth, TX Area area
Full-time
 
10000+ employees
Company - Public
$40,000
per year
A Help Desk Technician in the Phoenix, AZ Area area reported making $40,000 per year
Job Highlights
3-4 years experience
Phoenix, AZ Area area
Full-time
 
10000+ employees
Company - Public
$13
hourly
An IT Helpdesk Technician in the El Paso, TX Area area reported making $13 per hour
Job Highlights
El Paso, TX Area area
Full-time
 
1001 to 5000 employees
Company - Private
$45,000
per year
An IT Help Desk Technician in the Bridgeport, CT Area area reported making $45,000 per year
Job Highlights
5-7 years experience
Bridgeport, CT Area area
Full-time
 
201 to 500 employees
Company - Private
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