Updated Sep 15, 2022

How much does a Customer Success Director make?

Updated Sep 15, 2022

Experience

Industry

$178,500 / yrTotal Pay
$111,923 / yrBase Pay
$66,577 / yrAdditional Pay

$178,500

 / yr
$111K$296K
Most Likely Range
Possible Range

The estimated total pay for a Customer Success Director is $178,500 per year in the United States area, with an average salary of $111,923 per year. These numbers represent the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. The estimated additional pay is $66,577 per year. Additional pay could include cash bonus, commission, tips, and profit sharing. The "Most Likely Range" represents values that exist within the 25th and 75th percentile of all pay data available for this role.

How accurate does $178,500 look to you?

Your input helps Glassdoor refine our pay estimates over time.

Top Paying Companies

For a Customer Success Director in United States

Below is the total pay for the top 10 highest paying companies for a Customer Success Director in United States. Employers include Salesforce, Marin Software and Sprinklr.

1
Salesforce
Salesforce
$266,737/yr
28 open jobs
4
HireVue
$217,360/yr
5
Yello
$202,255/yr
See pay for all companies for a Customer Success Director in United StatesView data as table

What are total pay estimates for a Customer Success Director at different companies?

or
Sort:
Company
Jobs
Total Pay Range
Salesforce
4.1
Customer Success DirectorSee 26 salaries from all locations

$266,737

 / yr

$321,157

 / yr

$170,279

 / yr

$319,816

 / yr

$246,355

 / yr
HireVue
4.1
Customer Success DirectorSee 6 salaries from all locations

$217,360

 / yr

$237,645

 / yr

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$293,207

 / yr
Yello
4.0
Customer Success DirectorSee 5 salaries from all locations

$202,255

 / yr
Tanium
4.2
Director of Customer SuccessSee 5 salaries from all locations

$367,408

 / yr

$230,410

 / yr

$257,368

 / yr

$208,689

 / yr

$226,252

 / yr
MuleSoft
4.2
Customer Success DirectorSee 4 salaries from all locations

$259,759

 / yr

$235,685

 / yr

$282,594

 / yr

$309,668

 / yr

$217,574

 / yr

$274,385

 / yr
Download as data table
Viewing 1 - 20 of 1,080

Top Paying Industries

For a Customer Success Director in United States

The top 2 paying industries for a Customer Success Director in United States are Information Technology with a median total pay of $237,645 and Human Resources & Staffing with a median total pay of $170,279.

IndustryTotal PayTotal Pay Insight
  • Information TechnologyInformation Technology$237,645

    4% Higher than other industries

  • Human Resources & StaffingHuman Resources & Staffing$170,279

    34% Lower than other industries

Information Technology

Top paying companies in Information Technology for Customer Success Director are Salesforce, Marin Software, and Sprinklr.

SalesforceSalesforce$266,737/yr
Marin SoftwareMarin Software$246,355/yr
SprinklrSprinklr$237,645/yr

Glassdoor Economist Pay Overview

What is the pay outlook for Customer Services & Support?

Customer services & support jobs are in increased demand, with general skills offering more options for job-seekers and greater compensation for job seekers with higher education and specialized skills. To remain competitive, job seekers should consider specialization as well as obtaining industry-specific certifications.

Recent Salaries Shared

For customer success director

Salary Share
Anonymously share your pay to help the community

Job Title

Location

Total Pay

Base Pay | Additional Pay

Total Years of Experience

Years at Recent Employer

Submitted

Date or Time

Customer Success - Director

United States of America

 | 15+ years

$250,000

/yr

$200K | $50K

Submitted Yesterday

15+ years
Yesterday
Director, Customer Success

United States of America

 | 10-14 years

$240,000

/yr

Submitted Yesterday

10-14 years
Yesterday
Director, Customer Success

United States of America

 | 4-6 years

$90,000

/yr

Submitted 2 days ago

4-6 years
2 days ago
Customer Director

United States of America

 | 10-14 years

$196,000

/yr

$155K | $41K

Submitted 2 days ago

10-14 years
2 days ago
Director, Customer Success

United States of America

 | 10-14 years

$184,000

/yr

$160K | $24K

Submitted 2 days ago

10-14 years
2 days ago
Director of Customer Success Operations

United States of America

 | 4-6 years

$165,000

/yr

$155K | $10K

Submitted 2 days ago

4-6 years
2 days ago
Director, Customer Success

United States of America

 | 15+ years

$202,000

/yr

$180K | $22K

Submitted 2 days ago

15+ years
2 days ago
Director of Customer Success

United States of America

 | 7-9 years

$170,000

/yr

$160K | $10K

Submitted 2 days ago

7-9 years
2 days ago
Director, Customer Success

United States of America

 | 4-6 years

$236,000

/yr

$216K | $20K

Submitted 2 days ago

4-6 years
2 days ago

Customer Success Director pay FAQ

The national average salary for a Customer Success Director is $111,923 per year in United States. Filter by location to see a Customer Success Director salaries in your area. Salaries estimates are based on 363 salaries submitted anonymously to Glassdoor by a Customer Success Director employees.

The highest salary for a Customer Success Director in United States is $173,964 per year.

The lowest salary for a Customer Success Director in United States is $72,008 per year.

If you are thinking of becoming a Customer Success Director or planning the next step in your career, find details about the role, the career path and salary trajectory of a Customer Success Director.