How much does a Customer Success Manager make?

Updated Nov 30, 2021

Industry

Employer Size

Experience

$75,953 /yr
Average Base Pay

8,735 salaries

$48K

Low

$76K

Average

$119K

High

No additional cash compensation has been reported for this role

The national average salary for Customer Success Manager is $75,953 per year in United States. Filter by location to see Customer Success Manager salaries in your area. Salaries estimates are based on 8735 salaries submitted anonymously to Glassdoor by Customer Success Manager employees.

Seniority Levels

L2
Customer Success Manager$75,953 /yr
L3
Senior Customer Success Manager$97,798 /yr
Career Path

Related Job Titles

Client Relationship Manager

$68,439

per year

Customer Service Manager

$49,789

per year

Client Services Manager

$68,452

per year

Client Success Manager

$66,447

per year

Salaries by Company

Location

or

Find a Specific Employer

Sort:

Company

Average Base Salary in (USD)

Range

Oracle
3.8

Oracle

Customer Success Manager

$79,886

 /yr
Range: $46K - $180K
125 salaries
See 132 salaries from all locations

$46K

$180K

$46,498 - $179,661 Range

HubSpot
4.7

HubSpot

Customer Success Manager

$79,610

 /yr
Range: $58K - $116K

$58K

$116K

$57,824 - $116,422 Range

Microsoft
4.4

Microsoft

Customer Success Manager

$123,584

 /yr
Range: $74K - $190K

$74K

$190K

$74,177 - $189,841 Range

AppFolio
4.6

AppFolio

Customer Success Manager

$51,284

 /yr
Range: $41K - $107K

$41K

$107K

$41,084 - $106,694 Range

Glassdoor
4

Glassdoor

Customer Success Manager

$85,208

 /yr
Range: $73K - $108K

$73K

$108K

$72,987 - $108,457 Range

Workiva
4.4

Workiva

Customer Success Manager

$61,445

 /yr
Range: $46K - $98K

$46K

$98K

$45,799 - $97,719 Range

DealerSocket
3.3

DealerSocket

Customer Success Manager

$62,793

 /yr
Range: $53K - $81K

$53K

$81K

$53,347 - $80,538 Range

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LinkedIn
4.4

LinkedIn

Customer Success Manager

$95,553

 /yr
Range: $53K - $132K

$53K

$132K

$52,898 - $132,280 Range

CareerBuilder
3

CareerBuilder

Customer Success Manager

$69,667

 /yr
Range: $49K - $95K

$49K

$95K

$49,267 - $95,445 Range

Salesforce
4.4

Salesforce

Customer Success Manager

$127,865

 /yr
Range: $62K - $205K

$62K

$205K

$62,011 - $204,816 Range

athenahealth
4.3

athenahealth

Customer Success Manager

$70,903

 /yr
Range: $51K - $116K

$51K

$116K

$51,277 - $116,489 Range

Yelp
3.5

Yelp

Customer Success Manager

$46,605

 /yr
Range: $40K - $73K

$40K

$73K

$40,000 - $72,690 Range

Benefitfocus
3.1

Benefitfocus

Customer Success Manager

$71,113

 /yr
Range: $46K - $96K

$46K

$96K

$46,282 - $96,261 Range

Procore Technologies
4.3

Procore Technologies

Customer Success Manager

$70,207

 /yr
Range: $58K - $119K

$58K

$119K

$58,430 - $119,000 Range

Cisco Systems
4.3

Cisco Systems

Customer Success Manager

$102,869

 /yr
Range: $76K - $175K

$76K

$175K

$76,137 - $174,646 Range

Adobe
4.4

Adobe

Customer Success Manager

$104,578

 /yr
Range: $51K - $179K

$51K

$179K

$50,680 - $179,298 Range

KnowBe4
4.8

KnowBe4

Customer Success Manager

$39,864

 /yr
Range: $35K - $86K

$35K

$86K

$35,095 - $85,622 Range

Workday
4.2

Workday

Customer Success Manager

$134,435

 /yr
Range: $76K - $223K

$76K

$223K

$76,408 - $222,991 Range

ServiceTitan
4

ServiceTitan

Customer Success Manager

$73,021

 /yr
Range: $60K - $124K

$60K

$124K

$60,451 - $123,766 Range

Instructure
3.2

Instructure

Customer Success Manager

$75,168

 /yr
Range: $56K - $90K

$56K

$90K

$56,212 - $90,430 Range

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Frequently asked questions about a Customer Success Manager salaries

The national average salary for a Customer Success Manager is $75,953 per year in United States. Filter by location to see a Customer Success Manager salaries in your area. Salaries estimates are based on 8735 salaries submitted anonymously to Glassdoor by a Customer Success Manager employees.

The highest salary for a Customer Success Manager in United States is $119,134 per year.

The lowest salary for a Customer Success Manager in United States is $48,423 per year.

If you are thinking of becoming a Customer Success Manager or planning the next step in your career, find details about the role, the career path and salary trajectory of a Customer Success Manager.

Recent Salary Reports

Below are the most recent customer success manager salary reports. Employer name has been removed to protect anonymity.

$15,000
per year
A Paying Customer in the Indianapolis, IN Area area reported making $15,000 per year
Job Highlights
10+ years experience
Indianapolis, IN Area area
Contract
 
1 to 50 employees
Company - Private
$21
hourly
A Customer Success Manager in the Provo, UT Area area reported making $21 per hour
Job Highlights
1-2 years experience
Provo, UT Area area
Full-time
 
501 to 1000 employees
Company - Private
$61,000
per year
A Customer Success Manager in the Columbus, OH Area area reported making $61,000 per year
Job Highlights
3-4 years experience
Columbus, OH Area area
Full-time
 
1 to 50 employees
Company - Private
$180,000
per year
A Customer Success Manager (CSM) in the San Francisco, CA Area area reported making $180,000 per year
Additional Pay
$16k cash bonus
Job Highlights
3-4 years experience
San Francisco, CA Area area
Full-time
 
10000+ employees
Company - Public
$50,000
per year
A Customer Success Manager (CSM) in the San Francisco, CA Area area reported making $50,000 per year
Job Highlights
10+ years experience
San Francisco, CA Area area
Full-time
 
1 to 50 employees
Company - Private
$70,000
per year
A Customer Success Manager in the Los Angeles, CA Area area reported making $70,000 per year
Additional Pay
$15k cash bonus
Job Highlights
3-4 years experience
Los Angeles, CA Area area
Full-time
 
201 to 500 employees
Company - Private
$17
hourly
A Customer Success Specialist in the Salt Lake City, UT Area area reported making $17 per hour
Job Highlights
1-2 years experience
Salt Lake City, UT Area area
Full-time
 
10000+ employees
Company - Public
$80,000
per year
A Customer Success Manager in the San Jose, CA Area area reported making $80,000 per year
Additional Pay
$50k commissions
Job Highlights
10+ years experience
San Jose, CA Area area
Full-time
 
501 to 1000 employees
Subsidiary or Business Segment
$25
hourly
A Client Success Representative in the New York City, NY Area area reported making $25 per hour
Job Highlights
10+ years experience
New York City, NY Area area
Seasonal
 
201 to 500 employees
Company - Private
$72,000
per year
A Customer Success Manager in the Seattle, WA Area area reported making $72,000 per year
Additional Pay
$18k commissions
Job Highlights
3-4 years experience
Seattle, WA Area area
Full-time
 
201 to 500 employees
Company - Public