Updated Sep 15, 2022

How much does a Customer Success Manager make?

Updated Sep 15, 2022

Experience

Industry

$93,235 / yrTotal Pay
$70,239 / yrBase Pay
$22,996 / yrAdditional Pay

$93,235

 / yr
$59K$150K
Most Likely Range
Possible Range

How much does a Customer Success Manager make?

The estimated total pay for a Customer Success Manager is $93,235 per year in the United States area, with an average salary of $70,239 per year. These numbers represent the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. The estimated additional pay is $22,996 per year. Additional pay could include cash bonus, commission, tips, and profit sharing. The "Most Likely Range" represents values that exist within the 25th and 75th percentile of all pay data available for this role.

How accurate does $93,235 look to you?

Your input helps Glassdoor refine our pay estimates over time.

Total Pay Trajectory

For Customer Success Manager

$93,235 /yr
Customer Success Manager
$123,986 /yr
Senior Customer Success Manager
See Full Career Path

Download as data table

Related Job Titles

For Customer Success Manager

Some related job titles are Client Relationship Manager Salaries with median pay of $87,042, Customer Service Manager Salaries with median pay of $64,826, Client Services Manager Salaries with median pay of $90,237, Client Success Manager Salaries with median pay of $88,146.

Top Paying Companies

For a Customer Success Manager in United States

Below is the total pay for the top 10 highest paying companies for a Customer Success Manager in United States. Employers include Google, Quorum and VMware.

1
Google
$174,119/yr
2
Quorum
$172,205/yr
3
VMware
$171,948/yr
4
Cybrary
$170,934/yr
6
Meta
$170,172/yr
7
Kespry
$168,946/yr
9
Qumulo
$167,875/yr
10
Adobe
$166,693/yr

Top Paying Cities

For a Customer Success Manager compared to United States

The top 5 paying locations for a Customer Success Manager are Seattle, WA with a median total pay of $251,971, Raleigh, NC with a median total pay of $215,573, San Francisco, CA with a median total pay of $215,443, Boston, MA with a median total pay of $209,015, and New York, NY with a median total pay of $199,095.

CityTotal PayTotal Pay Insight
  • Seattle, WASeattle, WA$251,971

    34% Higher than other cities

  • Raleigh, NCRaleigh, NC$215,573

    22% Higher than other cities

  • San Francisco, CASan Francisco, CA$215,443

    22% Higher than other cities

  • Boston, MABoston, MA$209,015

    20% Higher than other cities

  • New York, NYNew York, NY$199,095

    16% Higher than other cities

Seattle, WA

Top paying companies in Seattle, WA for Customer Success Manager are Amazon, Pike13, and Tableau Software.

AmazonAmazon$268,411/yr
Pike13Pike13$265,943/yr
Tableau SoftwareTableau Software$265,065/yr

What are total pay estimates for a Customer Success Manager at different companies?

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Company
Jobs
Total Pay Range
Oracle
3.9
Customer Success ManagerSee 146 salaries from all locations

$153,257

 / yr

$158,004

 / yr

$122,152

 / yr

$120,826

 / yr

$166,693

 / yr

$134,006

 / yr

$116,752

 / yr

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$142,274

 / yr

$146,338

 / yr

$143,350

 / yr

$132,573

 / yr

$125,082

 / yr

$142,656

 / yr

$137,188

 / yr

$125,929

 / yr

$168,518

 / yr

$105,143

 / yr

$137,069

 / yr

$129,354

 / yr

$158,910

 / yr
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Viewing 1 - 20 of 6,220

Glassdoor Economist Pay Overview

What is the pay outlook for Customer Services & Support?

Customer services & support jobs are in increased demand, with general skills offering more options for job-seekers and greater compensation for job seekers with higher education and specialized skills. To remain competitive, job seekers should consider specialization as well as obtaining industry-specific certifications.

A Customer success manager salary range in US can vary based on important factors such as education, skills, certifications, and years of experience. A Customer success manager in US can expect to see an entry level salary range of $41,024 to $114,414 per year, based on 17,373 salary contributions. At the highest seniority level, an experienced Customer success manager in US can make a salary range of $47,014 to $110,742 with at least 5 years of experience, based on 7 salary contributions. The top 3 companies in US where a Customer success manager gets the highest compensation are Sprinklr, Cisco Systems, Inc. and Deloitte . Bigger companies typically pay 35.47% more than smaller companies for a Customer success manager.

Recent Salaries Shared

For customer success manager

Salary Share
Anonymously share your pay to help the community

Job Title

Location

Total Pay

Base Pay | Additional Pay

Total Years of Experience

Years at Recent Employer

Submitted

Date of Time

Customer Success Manager (CSM)

United States of America

 | 7-9 years

$40,000

/yr

SubmittedYesterday

7-9 years
Yesterday
Customer Success Specialist

United States of America

 | 1-3 years

$19

/hr

SubmittedYesterday

1-3 years
Yesterday
Regional Manager, Customer Success

United States of America

 | 1-3 years

$100,000

/yr

SubmittedYesterday

1-3 years
Yesterday
Manager of Customer Success

United States of America

 | 1-3 years

$90,000

/yr

SubmittedYesterday

1-3 years
Yesterday
Customer Success Manager (CSM)

United States of America

 | 10-14 years

$86,000

/yr

SubmittedYesterday

10-14 years
Yesterday
Client Success Manager

United States of America

 | 1-3 years

$40,000

/yr

SubmittedYesterday

1-3 years
Yesterday
Customer

United States of America

 | 10-14 years

$100,000

/yr

SubmittedYesterday

10-14 years
Yesterday
Customer Success Manager

United States of America

 | 1-3 years

$65,000

/yr

SubmittedYesterday

1-3 years
Yesterday
Customer Success Manager

United States of America

 | 4-6 years

$95,500

/yr

$82K | $14K

SubmittedYesterday

4-6 years
Yesterday

Customer Success Manager pay FAQ

The national average salary for a Customer Success Manager is $70,239 per year in United States. Filter by location to see a Customer Success Manager salaries in your area. Salaries estimates are based on 16075 salaries submitted anonymously to Glassdoor by a Customer Success Manager employees.

The highest salary for a Customer Success Manager in United States is $107,487 per year.

The lowest salary for a Customer Success Manager in United States is $45,899 per year.

If you are thinking of becoming a Customer Success Manager or planning the next step in your career, find details about the role, the career path and salary trajectory of a Customer Success Manager.