How much does a Director of Customer Experience make?

Updated Sep 26, 2021

Industry

Employer Size

Experience

$103,276 /yr
Average Base Pay

79 salaries

$61K

Low

$103K

Average

$175K

High

No additional cash compensation has been reported for this role

The national average salary for Director of Customer Experience is $103,276 per year in United States. Filter by location to see Director of Customer Experience salaries in your area. Salaries estimates are based on 79 salaries submitted anonymously to Glassdoor by Director of Customer Experience employees.

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per year

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per year

Salaries by Company

Location

or

Find a Specific Employer

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Company

Average Base Salary in (USD)

Range

Hertz
3

Hertz

Director of Customer Experience

$70,311

 /yr
Range: $70K - $96K
3 salaries
See 5 salaries from all locations

$70K

$96K

$69,530 - $95,767 Range

Citi
3.9

Citi

Director of Customer Experience
About 

$215K -$248K

$215K

$248K

$214,663 - $248,035 Range

OrthoSelect
4.7

OrthoSelect

Director of Customer Experience
About 

$58K -$63K

$58K

$63K

$57,700 - $63,223 Range

Garten
3.2

Garten

Director of Customer Experience
About 

$164K -$178K

$164K

$178K

$164,327 - $177,866 Range

Symphony Care Network
2.6

Symphony Care Network

Director of Customer Experience
About 

$45K -$66K

$45K

$66K

$44,637 - $66,254 Range

Comcast
3.8

Comcast

Director of Customer Experience
About 

$135K -$155K

$135K

$155K

$135,012 - $155,031 Range

Anonymous

Director of Customer Experience
About 

$111K -$136K

$111K

$136K

$110,712 - $135,654 Range

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Ford Motor Company
4.1

Ford Motor Company

Director of Customer Experience
About 

$203K -$217K

$203K

$217K

$202,589 - $217,040 Range

Vesta Healthcare

Vesta Healthcare

Director of Customer Experience
About 

$119K -$129K

$119K

$129K

$118,641 - $128,820 Range

Tech StartupJobs
4.4

Tech StartupJobs

Director of Customer Experience
About 

$117K -$126K

$117K

$126K

$117,457 - $126,328 Range

4.5

CAPERS Software

Director of Customer Experience
About 

$58K -$63K

$58K

$63K

$57,827 - $62,894 Range

Sallie Mae
3.6

Sallie Mae

Director of Customer Experience
About 

$106K -$114K

$106K

$114K

$105,798 - $114,452 Range

Omatic Software
4.1

Omatic Software

Director of Customer Experience
About 

$124K -$133K

$124K

$133K

$123,517 - $133,322 Range

3

Storr

Director of Customer Experience
About 

$102K -$111K

$102K

$111K

$102,404 - $110,504 Range

Managed by Q
4.4

Managed by Q

Director of Customer Experience
About 

$128K -$137K

$128K

$137K

$127,508 - $136,746 Range

Woodridge Interactive
5

Woodridge Interactive

Director of Customer Experience
About 

$54K -$58K

$54K

$58K

$53,509 - $58,029 Range

Chick-fil-A
3.9

Chick-fil-A

Director of Customer Experience - Hourly
About 

$9 -$10

 hourly

$9

$10

$9 - $10 Range

Studio SWEAT onDemand

Director of Customer Experience - Hourly
About 

$26 -$28

 hourly

$26

$28

$26 - $28 Range

Regal Beloit
3.1

Regal Beloit

Director of Customer Experience
About 

$150K -$161K

$150K

$161K

$150,131 - $161,370 Range

Synergy Science
3.6

Synergy Science

Director of Customer Experience
About 

$67K -$73K

$67K

$73K

$67,392 - $73,379 Range

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Frequently asked questions about a Director of Customer Experience salaries

The national average salary for a Director of Customer Experience is $103,276 per year in United States. Filter by location to see a Director of Customer Experience salaries in your area. Salaries estimates are based on 79 salaries submitted anonymously to Glassdoor by a Director of Customer Experience employees.

The highest salary for a Director of Customer Experience in United States is $175,178 per year.

The lowest salary for a Director of Customer Experience in United States is $60,887 per year.

If you are thinking of becoming a Director of Customer Experience or planning the next step in your career, find details about the role, the career path and salary trajectory of a Director of Customer Experience.

Recent Salary Reports

Below are the most recent director of customer experience salary reports. Employer name has been removed to protect anonymity.

$98,000
per year
A Director of Membership in the Boston, MA Area area reported making $98,000 per year
Job Highlights
5-7 years experience
Boston, MA Area area
Full-time
 
501 to 1000 employees
Nonprofit Organization
$160,000
per year
A Director, Customer Marketing in the San Francisco, CA Area area reported making $160,000 per year
Job Highlights
10+ years experience
San Francisco, CA Area area
Full-time
 
1001 to 5000 employees
Company - Private
$102,000
per year
A Director of Customer Support in the Los Angeles, CA Area area reported making $102,000 per year
Additional Pay
$15k cash bonus
Job Highlights
3-4 years experience
Los Angeles, CA Area area
Full-time
 
51 to 200 employees
Company - Private
$100,000
per year
A Director Client Services in the New York City, NY Area area reported making $100,000 per year
Additional Pay
$20k profit sharing
Job Highlights
8-10 years experience
New York City, NY Area area
Full-time
 
1001 to 5000 employees
Company - Private
$160,000
per year
A Director of Client Services in the Boston, MA Area area reported making $160,000 per year
Job Highlights
10+ years experience
Boston, MA Area area
Full-time
 
10000+ employees
Hospital
$75,000
per year
A Membership Director in the Pittsfield, MA Area area reported making $75,000 per year
Job Highlights
10+ years experience
Pittsfield, MA Area area
 
Full-time
51 to 200 employees
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