How much does a Help Desk Analyst make?

Updated Sep 25, 2023

Experience

Industry

$58,224 / yrTotal Pay
$54,562 / yrBase Pay
$3,663 / yrAdditional Pay

$58,224

 / yr
$41K$84K
Most Likely Range
Possible Range

The estimated total pay for a Help Desk Analyst is $58,224 per year in the United States area, with an average salary of $54,562 per year. These numbers represent the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. The estimated additional pay is $3,663 per year. Additional pay could include cash bonus, commission, tips, and profit sharing. The "Most Likely Range" represents values that exist within the 25th and 75th percentile of all pay data available for this role.

How accurate does $58,224 look to you?

Your input helps Glassdoor refine our pay estimates over time.

Total Pay Trajectory

For Helpdesk Technician

$54,720 /yr
Helpdesk Technician
$65,919 /yr
Senior Helpdesk Technician
$61,200 /yr
Lead Helpdesk Technician
See Full Career Path

Download as data table

What is the total pay trajectory for Helpdesk Technician?

Job TitleSalary
Helpdesk Technician$54,720 /yr
Senior Helpdesk Technician$65,919 /yr
Lead Helpdesk Technician$61,200 /yr

Top Paying Companies

For a Help Desk Analyst in United States

Below is the total pay for the top 10 highest paying companies for a Help Desk Analyst in United States. Employers include Microsoft, Cognizant Technology Solutions and Vanguard.

1
Microsoft
Microsoft
$73,728/yr
2K open jobs
4
CAI
$61,523/yr
See pay for all companies for a Help Desk Analyst in United StatesView data as table

Top Paying Companies

For Help Desk Analyst in United States

1Microsoft$73,728
2Cognizant Technology Solutions$67,418
3Vanguard$63,537
4CAI$61,523
5Farmers Insurance Group$61,197
6Northrop Grumman$60,515
7Leidos$60,418
8Bank of America$58,676
9HTC Global Services$57,323
10DLA Piper$57,129
Total Pay Trajectory

For Helpdesk Technician

$54,720 /yr
Helpdesk Technician
$65,919 /yr
Senior Helpdesk Technician
$61,200 /yr
Lead Helpdesk Technician
See Full Career Path

Download as data table

What is the total pay trajectory for Helpdesk Technician?

Job TitleSalary
Helpdesk Technician$54,720 /yr
Senior Helpdesk Technician$65,919 /yr
Lead Helpdesk Technician$61,200 /yr

What are total pay estimates for a Help Desk Analyst at different companies?

or
Sort:
Company
Jobs
Total Pay Range
Keno Kozie Associates
2.7
Help Desk AnalystSee 110 salaries from all locations

$54,451

 / yr
TEKsystems
3.9
Help Desk AnalystSee 59 salaries from all locations

$24

 / hr
Insight Global
3.8
Help Desk AnalystSee 55 salaries from all locations

$24

 / hr
HCLTech
3.7
Help Desk AnalystSee 39 salaries from all locations

$27

 / hr
SAIC
4
Help Desk AnalystSee 32 salaries from all locations

$51,893

 / yr
Robert Half
3.8
Help Desk AnalystSee 31 salaries from all locations

$24

 / hr
CompuCom
3.4
Help Desk AnalystSee 29 salaries from all locations

$23

 / hr

Is this salary info helpful?

Let’s pay it forward! The Glassdoor community relies on people like you to share accurate salary info to promote fair compensation everywhere

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Global Help Desk Services
3.9
Help Desk AnalystSee 28 salaries from all locations

$22

 / hr
Frontline Managed Services
3.3
Help Desk AnalystSee 28 salaries from all locations

$23

 / hr
Pomeroy Technologies
3.1
Help Desk AnalystSee 22 salaries from all locations

$23

 / hr
C3i Solutions
3.2
Help Desk AnalystSee 21 salaries from all locations

$22

 / hr
Bank of America
4
Help Desk AnalystSee 21 salaries from all locations

$28

 / hr
Apex Systems
3.8
Help Desk AnalystSee 20 salaries from all locations

$24

 / hr
General Dynamics Information Technology
4
Help Desk AnalystSee 19 salaries from all locations

$49,255

 / yr
Farmers Insurance Group
3.3
Help Desk AnalystSee 16 salaries from all locations

$61,197

 / yr
PNC Financial Services Group
3.6
Help Desk AnalystSee 14 salaries from all locations

$51,761

 / yr
Leidos
3.8
Help Desk AnalystSee 13 salaries from all locations

$60,418

 / yr
Randstad US
3.7
Help Desk AnalystSee 13 salaries from all locations

$23

 / hr
Brooksource
3.9
Help Desk AnalystSee 12 salaries from all locations

$23

 / hr
CareTech Solutions
2.6
Help Desk AnalystSee 12 salaries from all locations

$24

 / hr
Download as data table

Help Desk Analyst Salaries

Job TitleSalary
Keno Kozie Associates Help Desk Analyst salaries - 110 salaries reported$54,451/yr
TEKsystems Help Desk Analyst salaries - 59 salaries reported$24/hr
Insight Global Help Desk Analyst salaries - 55 salaries reported$24/hr
HCLTech Help Desk Analyst salaries - 39 salaries reported$27/hr
SAIC Help Desk Analyst salaries - 32 salaries reported$51,893/yr
Robert Half Help Desk Analyst salaries - 31 salaries reported$24/hr
CompuCom Help Desk Analyst salaries - 29 salaries reported$23/hr
Global Help Desk Services Help Desk Analyst salaries - 28 salaries reported$22/hr
Frontline Managed Services Help Desk Analyst salaries - 28 salaries reported$23/hr
Pomeroy Technologies Help Desk Analyst salaries - 22 salaries reported$23/hr
C3i Solutions Help Desk Analyst salaries - 21 salaries reported$22/hr
Bank of America Help Desk Analyst salaries - 21 salaries reported$28/hr
Apex Systems Help Desk Analyst salaries - 20 salaries reported$24/hr
General Dynamics Information Technology Help Desk Analyst salaries - 19 salaries reported$49,255/yr
Farmers Insurance Group Help Desk Analyst salaries - 16 salaries reported$61,197/yr
PNC Financial Services Group Help Desk Analyst salaries - 14 salaries reported$51,761/yr
Leidos Help Desk Analyst salaries - 13 salaries reported$60,418/yr
Randstad US Help Desk Analyst salaries - 13 salaries reported$23/hr
Brooksource Help Desk Analyst salaries - 12 salaries reported$23/hr
CareTech Solutions Help Desk Analyst salaries - 12 salaries reported$24/hr
Viewing 1 - 20 of 2,200

Top Paying Industries

For a Help Desk Analyst in United States

The top 5 paying industries for a Help Desk Analyst in United States are Aerospace & Defense with a median total pay of $60,466, Insurance with a median total pay of $57,449, Legal with a median total pay of $57,129, Construction, Repair & Maintenance Services with a median total pay of $56,109, and Financial Services with a median total pay of $55,101.

IndustryTotal PayTotal Pay Insight
  • Aerospace & DefenseAerospace & Defense$60,466

    16% Higher than other industries

  • InsuranceInsurance$57,449

    11% Higher than other industries

  • LegalLegal$57,129

    11% Higher than other industries

  • Construction, Repair & Maintenance ServicesConstruction, Repair & Maintenance Services$56,109

    9% Higher than other industries

  • Financial ServicesFinancial Services$55,101

    7% Higher than other industries

Aerospace & Defense

Top paying companies in Aerospace & Defense for Help Desk Analyst are Northrop Grumman and Leidos.

Northrop GrummanNorthrop Grumman$60,515/yr
LeidosLeidos$60,418/yr

Glassdoor Economist Pay Overview

What is the pay outlook for Information Technology?

Overall demand for information technology workers will continue to grow as companies increasingly rely on data and technology. Individual job outlook varies by profession; demand for more specialized jobs, like cybersecurity analysts, is expected to grow significantly, while other jobs are vulnerable to outsourcing. IT jobs, which are particularly well-suited for remote work, usually require higher education or certifications and offer higher than average salaries.

Recent Salaries Shared

For help desk analyst

Salary Share
Anonymously share your pay to help the community

Job Title

Location

Total Pay

Base Pay | Additional Pay

Total Years of Experience

Years at Recent Employer

Submitted

Date or Time

Helpdesk Technician

United States of America

 | 4-6 years

$50,000

/yr

Submitted Yesterday

4-6 years
Yesterday
Help Desk Technician

United States of America

 | 1-3 years

$36,500

/yr

Submitted Yesterday

1-3 years
Yesterday
Help Desk Analyst

United States of America

 | 1-3 years

$82,000

/yr

Submitted Yesterday

1-3 years
Yesterday
Help Desk Technician

United States of America

 | 1-3 years

$23

/hr

Submitted Yesterday

1-3 years
Yesterday
Help Desk Analyst

United States of America

 | 1-3 years

$22

/hr

Submitted Yesterday

1-3 years
Yesterday
Helpdesk Technician

United States of America

 | 1-3 years

$24

/hr

Submitted Yesterday

1-3 years
Yesterday
IT Help Desk

United States of America

 | 4-6 years

$65,000

/yr

Submitted Yesterday

4-6 years
Yesterday
Help Desk Technician

United States of America

 | 1-3 years

$30,000

/yr

Submitted Yesterday

1-3 years
Yesterday
Help Desk Analyst

United States of America

 | 1-3 years

$35,000

/yr

Submitted Yesterday

1-3 years
Yesterday

Help Desk Analyst pay FAQ

The average salary for a Help Desk Analyst is $58,224 per year in United States. Salaries estimates are based on 3784 salaries submitted anonymously to Glassdoor by a Help Desk Analyst employees in United States.

The highest salary for a Help Desk Analyst in United States is $70,751 per year.

The lowest salary for a Help Desk Analyst in United States is $48,112 per year.

If you are thinking of becoming a Help Desk Analyst or planning the next step in your career, find details about the role, the career path and salary trajectory of a Help Desk Analyst.

Salaries

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help desk analyst