How much does a Help Desk make?

Updated Nov 24, 2023

Experience

Industry

Total Pay Range
$49K - $78K/yr
Base Pay
$46K - $72K/yr
Additional Pay
$3K - $6K/yr

$61K

/yr
$49K$78K
Most Likely Range

The estimated total pay for a Help Desk is $61,388 per year in the United States area, with an average salary of $57,193 per year. These numbers represent the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. The estimated additional pay is $4,195 per year. Additional pay could include cash bonus, commission, tips, and profit sharing. The "Most Likely Range" represents values that exist within the 25th and 75th percentile of all pay data available for this role.

How accurate is this most likely Total Pay range (base + additional) of $49K-$78K/yr?

Total Pay Trajectory

For Helpdesk Technician

$57,413 /yr
Helpdesk Technician
$68,927 /yr
Senior Helpdesk Technician
$64,618 /yr
Lead Helpdesk Technician
See Full Career Path

Download as data table

What is the total pay trajectory for Helpdesk Technician?

Job TitleSalary
Helpdesk Technician$57,413 /yr
Senior Helpdesk Technician$68,927 /yr
Lead Helpdesk Technician$64,618 /yr

Top Paying Companies

For a Help Desk in United States

Below is the total pay for the top 10 highest paying companies for a Help Desk in United States. Employers include Fidelity Investments, Apple and Stifel Financial.

1
Fidelity Investments
Fidelity Investments
$97,716/yr
746 open jobs
10
cxLoyalty
$57,903/yr
See pay for all companies for a Help Desk in United StatesView data as table

Top Paying Companies

For Help Desk in United States

1Fidelity Investments$97,716
2Apple$82,176
3Stifel Financial$80,722
4Dell Technologies$76,293
5Amazon$63,050
6State Farm$61,691
7Acxiom$61,567
8TEKsystems$59,626
9Unisys$59,528
10cxLoyalty$57,903
Total Pay Trajectory

For Helpdesk Technician

$57,413 /yr
Helpdesk Technician
$68,927 /yr
Senior Helpdesk Technician
$64,618 /yr
Lead Helpdesk Technician
See Full Career Path

Download as data table

What is the total pay trajectory for Helpdesk Technician?

Job TitleSalary
Helpdesk Technician$57,413 /yr
Senior Helpdesk Technician$68,927 /yr
Lead Helpdesk Technician$64,618 /yr

What are total pay estimates for a Help Desk at different companies?

or
Sort:
Company
Jobs
Total Pay Range
Fidelity Investments
4.3
Help DeskSee 50 salaries from all locations

$97,716

 / yr
TEKsystems
3.8
Help DeskSee 14 salaries from all locations

$28

 / hr
Apex Systems
3.8
Help DeskSee 12 salaries from all locations

$26

 / hr
cxLoyalty
3.2
Help DeskSee 8 salaries from all locations

$28

 / hr
The Home Depot
3.8
Help DeskSee 6 salaries from all locations

$24

 / hr
Amazon
3.7
Help DeskSee 6 salaries from all locations

$63,050

 / yr
State Farm
3.6
Help DeskSee 6 salaries from all locations

$61,691

 / yr

Is this salary info helpful?

Let’s pay it forward! The Glassdoor community relies on people like you to share accurate salary info to promote fair compensation everywhere

Share Salary Anonymously
Jeunesse
3.1
Help DeskSee 6 salaries from all locations

$25

 / hr
Fastenal
3.6
Help DeskSee 6 salaries from all locations

$23

 / hr
Acxiom
3.6
Help DeskSee 6 salaries from all locations

$61,567

 / yr
Ciber
3.7
Help DeskSee 6 salaries from all locations

$56,853

 / yr
Apple
4.2
Help DeskSee 6 salaries from all locations

$82,176

 / yr
Unisys
3.6
Help DeskSee 5 salaries from all locations

$28

 / hr
PSCU
4.2
Help DeskSee 5 salaries from all locations

$26

 / hr
Dell Technologies
4.2
Help DeskSee 5 salaries from all locations

$36

 / hr
Stifel Financial
3.5
Help DeskSee 5 salaries from all locations

$80,722

 / yr
MTX Group
3.3
Help DeskSee 5 salaries from all locations

$55,390

 / yr
University of Wisconsin-Milwaukee
4
Help DeskSee 5 salaries from all locations

$25

 / hr
YMCA
3.9
Help DeskSee 5 salaries from all locations

$22

 / hr
Comcast
3.7
Help DeskSee 5 salaries from all locations

$26

 / hr
Download as data table

Help Desk Salaries

Job TitleSalary
Fidelity Investments Help Desk salaries - 50 salaries reported$97,716/yr
TEKsystems Help Desk salaries - 14 salaries reported$28/hr
Apex Systems Help Desk salaries - 12 salaries reported$26/hr
cxLoyalty Help Desk salaries - 8 salaries reported$28/hr
The Home Depot Help Desk salaries - 6 salaries reported$24/hr
Amazon Help Desk salaries - 6 salaries reported$63,050/yr
State Farm Help Desk salaries - 6 salaries reported$61,691/yr
Jeunesse Help Desk salaries - 6 salaries reported$25/hr
Fastenal Help Desk salaries - 6 salaries reported$23/hr
Acxiom Help Desk salaries - 6 salaries reported$61,567/yr
Ciber Help Desk salaries - 6 salaries reported$56,853/yr
Apple Help Desk salaries - 6 salaries reported$82,176/yr
Unisys Help Desk salaries - 5 salaries reported$28/hr
PSCU Help Desk salaries - 5 salaries reported$26/hr
Dell Technologies Help Desk salaries - 5 salaries reported$36/hr
Stifel Financial Help Desk salaries - 5 salaries reported$80,722/yr
MTX Group Help Desk salaries - 5 salaries reported$55,390/yr
University of Wisconsin-Milwaukee Help Desk salaries - 5 salaries reported$25/hr
YMCA Help Desk salaries - 5 salaries reported$22/hr
Comcast Help Desk salaries - 5 salaries reported$26/hr
Viewing 1 - 20 of 1,360

Top Paying Industries

For a Help Desk in United States

The top 5 paying industries for a Help Desk in United States are Financial Services with a median total pay of $80,722, Insurance with a median total pay of $61,691, Information Technology with a median total pay of $61,567, Human Resources & Staffing with a median total pay of $59,626, and Media & Communication with a median total pay of $57,903.

IndustryTotal PayTotal Pay Insight
  • Financial ServicesFinancial Services$80,722

    28% Higher than other industries

  • InsuranceInsurance$61,691

    6% Higher than other industries

  • Information TechnologyInformation Technology$61,567

    6% Higher than other industries

  • Human Resources & StaffingHuman Resources & Staffing$59,626

    3% Higher than other industries

  • Media & CommunicationMedia & Communication$57,903

    0% Lower than other industries

Financial Services

Top paying companies in Financial Services for Help Desk are Fidelity Investments, Stifel Financial, and PSCU.

Fidelity InvestmentsFidelity Investments$97,716/yr
PSCUPSCU$54,323/yr

Glassdoor Economist Pay Overview

What is the pay outlook for Information Technology?

Overall demand for information technology workers will continue to grow as companies increasingly rely on data and technology. Individual job outlook varies by profession; demand for more specialized jobs, like cybersecurity analysts, is expected to grow significantly, while other jobs are vulnerable to outsourcing. IT jobs, which are particularly well-suited for remote work, usually require higher education or certifications and offer higher than average salaries.

Help Desk pay FAQ

The average salary for a Help Desk is $61,388 per year in United States. Salaries estimates are based on 1695 salaries submitted anonymously to Glassdoor by a Help Desk employees in United States.

The highest salary for a Help Desk in United States is $77,644 per year.

The lowest salary for a Help Desk in United States is $48,723 per year.

If you are thinking of becoming a Help Desk or planning the next step in your career, find details about the role, the career path and salary trajectory of a Help Desk.

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