Updated Sep 15, 2022

How much does an Inbound Customer Service Representative make?

Updated Sep 15, 2022

Experience

Industry

$43,288 / yrTotal Pay
$35,800 / yrBase Pay
$7,487 / yrAdditional Pay

$43,288

 / yr
$31K$61K
Most Likely Range
Possible Range

The estimated total pay for a Inbound Customer Service Representative is $43,288 per year in the United States area, with an average salary of $35,800 per year. These numbers represent the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. The estimated additional pay is $7,487 per year. Additional pay could include cash bonus, commission, tips, and profit sharing. The "Most Likely Range" represents values that exist within the 25th and 75th percentile of all pay data available for this role.

How accurate does $43,288 look to you?

Your input helps Glassdoor refine our pay estimates over time.

Top Paying Companies

For an Inbound Customer Service Representative in United States

Below is the total pay for the top 10 highest paying companies for an Inbound Customer Service Representative in United States. Employers include GoDaddy, Verizon and Progressive Insurance.

1
GoDaddy
GoDaddy
$51,795/yr
18 open jobs
5
AT&T
$46,453/yr
10
ADT
$44,813/yr
See pay for all companies for an Inbound Customer Service Representative in United StatesView data as table

What are total pay estimates for an Inbound Customer Service Representative at different companies?

or
Sort:
Company
Jobs
Total Pay Range
Alorica
3.1
Inbound Customer Service RepresentativeSee 136 salaries from all locations

$17

 / hr
Teleperformance
4.2
Inbound Customer Service RepresentativeSee 74 salaries from all locations

$18

 / hr
Sitel Group
3.8
Inbound Customer Service RepresentativeSee 53 salaries from all locations

$19

 / hr
TTEC
3.6
Inbound Customer Service RepresentativeSee 43 salaries from all locations

$16

 / hr
Humana
3.9
Inbound Customer Service RepresentativeSee 41 salaries from all locations

$21

 / hr
SYKES
3.3
Inbound Customer Service RepresentativeSee 36 salaries from all locations

$17

 / hr
APAC Customer Services
3.6
Customer Service Representative- InboundSee 31 salaries from all locations

$17

 / hr

Is this salary info helpful?

Let’s pay it forward! The Glassdoor community relies on people like you to share accurate salary info to promote fair compensation everywhere

Share Salary Anonymously
Afni
3.5
Inbound Customer Service RepresentativeSee 25 salaries from all locations

$18

 / hr
Convergys
3.5
Inbound Customer Service RepresentativeSee 25 salaries from all locations

$17

 / hr
Residential Programs
3.6
Inbound Customer Service RepresentativeSee 24 salaries from all locations

$21

 / hr
Conduent
3.2
Inbound Customer Service RepresentativeSee 23 salaries from all locations

$18

 / hr
Xerox
3.3
Inbound Customer Service RepresentativeSee 20 salaries from all locations

$20

 / hr
IBEX Global
3.5
Inbound Customer Service RepresentativeSee 20 salaries from all locations

$17

 / hr
Aerotek
3.5
Inbound Customer Service RepresentativeSee 19 salaries from all locations

$42,877

 / yr
ADT
3.2
Inbound Customer Service RepresentativeSee 18 salaries from all locations

$21

 / hr
Sutherland
3.8
Inbound Customer Service RepresentativeSee 17 salaries from all locations

$17

 / hr
DialAmerica
3.7
Inbound Customer Service RepresentativeSee 14 salaries from all locations

$17

 / hr

$24

 / hr
UnitedHealth Group
3.6
Inbound Customer Service RepresentativeSee 13 salaries from all locations

$21

 / hr
GoDaddy
3.9
Inbound Customer Service RepresentativeSee 11 salaries from all locations

$25

 / hr
Download as data table
Viewing 1 - 20 of 340

Top Paying Industries

For an Inbound Customer Service Representative in United States

The top 5 paying industries for an Inbound Customer Service Representative in United States are Insurance with a median total pay of $47,419, Healthcare with a median total pay of $44,647, Management & Consulting with a median total pay of $44,632, Financial Services with a median total pay of $43,831, and Hotels & Travel Accommodation with a median total pay of $43,704.

IndustryTotal PayTotal Pay Insight
  • InsuranceInsurance$47,419

    10% Higher than other industries

  • HealthcareHealthcare$44,647

    4% Higher than other industries

  • Management & ConsultingManagement & Consulting$44,632

    4% Higher than other industries

  • Financial ServicesFinancial Services$43,831

    3% Higher than other industries

  • Hotels & Travel AccommodationHotels & Travel Accommodation$43,704

    2% Higher than other industries

Insurance

Top paying companies in Insurance for Inbound Customer Service Representative are Progressive Insurance, Aetna, and Allstate.

Progressive InsuranceProgressive Insurance$50,056/yr
AetnaAetna$47,419/yr
AllstateAllstate$45,835/yr

Glassdoor Economist Pay Overview

What is the pay outlook for Customer Services & Support?

Customer services & support jobs are in increased demand, with general skills offering more options for job-seekers and greater compensation for job seekers with higher education and specialized skills. To remain competitive, job seekers should consider specialization as well as obtaining industry-specific certifications.

Recent Salaries Shared

For inbound customer service representative

Salary Share
Anonymously share your pay to help the community

Job Title

Location

Total Pay

Base Pay | Additional Pay

Total Years of Experience

Years at Recent Employer

Submitted

Date of Time

Customer Service Representative

United States of America

 | 1-3 years

$15

/hr

SubmittedYesterday

1-3 years
Yesterday
Customer Service Representative (CSR)

United States of America

 | 1-3 years

$17

/hr

SubmittedYesterday

1-3 years
Yesterday
Airport Customer Service

United States of America

 | 10-14 years

$1,530

/hr

$30 | $2K

SubmittedYesterday

10-14 years
Yesterday
Customer Experience Professional

United States of America

 | 1-3 years

$18

/hr

SubmittedYesterday

1-3 years
Yesterday
Member Service Representative

United States of America

 | 1-3 years

$11

/hr

SubmittedYesterday

1-3 years
Yesterday
Customer Service Representative

United States of America

 | 1-3 years

$2,980

/mo

SubmittedYesterday

1-3 years
Yesterday
Customer Service Representative (CSR)

United States of America

 | 4-6 years

$1,800

/mo

SubmittedYesterday

4-6 years
Yesterday
Customer Service Representative

United States of America

 | 1-3 years

$17

/hr

SubmittedYesterday

1-3 years
Yesterday
Customer Service Representative (CSR)

United States of America

 | 1-3 years

$17

/hr

SubmittedYesterday

1-3 years
Yesterday

Inbound Customer Service Representative pay FAQ

The national average salary for an Inbound Customer Service Representative is $35,800 per year in United States. Filter by location to see an Inbound Customer Service Representative salaries in your area. Salaries estimates are based on 1132 salaries submitted anonymously to Glassdoor by an Inbound Customer Service Representative employees.

The highest salary for an Inbound Customer Service Representative in United States is $47,212 per year.

The lowest salary for an Inbound Customer Service Representative in United States is $27,147 per year.

If you are thinking of becoming an Inbound Customer Service Representative or planning the next step in your career, find details about the role, the career path and salary trajectory of an Inbound Customer Service Representative.