Retention representative Salaries
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    Retention Representative Salaries

    7,171 SalariesUpdated Jan 5, 2021

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    Average Base Pay
    $64,682 / yr
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    How much does a Retention Representative make?

    The national average salary for a Retention Representative is $64,682 in United States. Filter by location to see Retention Representative salaries in your area. Salary estimates are based on 7,171 salaries submitted anonymously to Glassdoor by Retention Representative employees.

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    Salaries by Company

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    Average Base Salaries in (USD)
    Company
    Average Base Salaries in (USD)
    Low
    High

    Retention Representative - Hourly

    Spectrum

    $15/hr

    Range: $11 - $25

    47 salaries

    $15/hr
    $11$25

    Retention Representative - Hourly

    Time Warner Cable

    $14/hr

    Range: $12 - $24

    33 salaries

    $14/hr
    $12$24

    Retention Representative - Hourly

    Lumen

    $14/hr

    Range: $12 - $17

    16 salaries

    $14/hr
    $12$17

    Retention Representative

    Fidelis Care

    $44,634/yr

    Range: $36K - $54K

    16 salaries

    $44,634/yr
    $36K$54K

    Retention Representative - Hourly

    Sprint

    $16/hr

    Range: $13 - $19

    11 salaries

    $16/hr
    $13$19

    Retention Representative - Hourly

    DISH

    $14/hr

    Range: $13 - $16

    6 salaries

    $14/hr
    $13$16

    Retention Representative - Hourly

    Cablevision Systems

    $17/hr

    Range: $12 - $18

    5 salaries

    $17/hr
    $12$18

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    Retention Representative - Hourly

    T-Mobile

    $17/hr

    Range: $16 - $20

    4 salaries

    $17/hr
    $16$20

    Retention Representative

    Accenture

    $37,358/yr

    Range: $37K - $40K

    3 salaries

    $37,358/yr
    $37K$40K

    Retention Representative

    Thomson Reuters

    $39,275/yr

    Range: $37K - $42K

    3 salaries

    $39,275/yr
    $37K$42K

    Retention Representative

    Altice

    $41,475/yr

    Range: $41K - $43K

    3 salaries

    $41,475/yr
    $41K$43K

    Retention Representative - Hourly

    Alorica

    About
    $10 - $12hourly

    2 salaries

    About
    $10 - $12hourly
    $10$12

    Retention Representative - Hourly

    Frontier Communications

    About
    $12 - $17hourly

    2 salaries

    About
    $12 - $17hourly
    $12$17

    Retention Representative - Hourly

    Oklahoma State University

    About
    $10 - $11hourly

    2 salaries

    About
    $10 - $11hourly
    $10$11

    Retention Representative

    SolarWinds

    About
    $33K - $50K

    2 salaries

    About
    $33K - $50K
    $33K$50K

    Retention Representative - Hourly

    Cox Enterprises

    About
    $17 - $20hourly

    2 salaries

    About
    $17 - $20hourly
    $17$20

    Retention Representative

    Progressive Waste

    About
    $29K - $33K

    2 salaries

    About
    $29K - $33K
    $29K$33K

    Retention Representative - Hourly

    Clearwire

    About
    $13 - $14hourly

    2 salaries

    About
    $13 - $14hourly
    $13$14

    Retention Representative

    XO Group

    About
    $34K - $39K

    2 salaries

    About
    $34K - $39K
    $34K$39K

    Retention Representative - Hourly

    eHealth

    About
    $16 - $20hourly

    2 salaries

    About
    $16 - $20hourly
    $16$20
    View Data as Table

    Retention Representative Salaries

    Job TitleSalary
    Spectrum Retention Representative salaries - 47 salaries reported$15/hr
    Time Warner Cable Retention Representative salaries - 33 salaries reported$14/hr
    Lumen Retention Representative salaries - 16 salaries reported$14/hr
    Fidelis Care Retention Representative salaries - 16 salaries reported$44,634/yr
    Sprint Retention Representative salaries - 11 salaries reported$16/hr
    DISH Retention Representative salaries - 6 salaries reported$14/hr
    Cablevision Systems Retention Representative salaries - 5 salaries reported$17/hr
    T-Mobile Retention Representative salaries - 4 salaries reported$17/hr
    Accenture Retention Representative salaries - 3 salaries reported$37,358/yr
    Thomson Reuters Retention Representative salaries - 3 salaries reported$39,275/yr
    Altice Retention Representative salaries - 3 salaries reported$41,475/yr
    Alorica Retention Representative salaries - 2 salaries reported$11/hr
    Frontier Communications Retention Representative salaries - 2 salaries reported$14/hr
    Oklahoma State University Retention Representative salaries - 2 salaries reported$11/hr
    SolarWinds Retention Representative salaries - 2 salaries reported$41,145/yr
    Cox Enterprises Retention Representative salaries - 2 salaries reported$18/hr
    Progressive Waste Retention Representative salaries - 2 salaries reported$31,087/yr
    Clearwire Retention Representative salaries - 2 salaries reported$14/hr
    XO Group Retention Representative salaries - 2 salaries reported$36,236/yr
    eHealth Retention Representative salaries - 2 salaries reported$18/hr

    Recent Salary Reports

    Below are the most recent retention representative salary reports. Employer name has been removed to protect anonymity.

    $128,000
    per year
    A Customer Success Engineer in the Provo, UT Area area reported making $128,000 per year
    Additional Pay
    $19k cash bonus
    $45k stock bonus
    Job Highlights
    8-10 years experience
    Provo, UT Area area
    Full-time
     
    10000+ employees
    Company - Public
    $68,000
    per year
    A Customer Success Analyst in the San Francisco, CA Area area reported making $68,000 per year
    Job Highlights
    1-2 years experience
    San Francisco, CA Area area
    Full-time
     
    1001 to 5000 employees
    Company - Public
    $75,000
    per year
    A Customer Success Manager in the New York City, NY Area area reported making $75,000 per year
    Job Highlights
    1-2 years experience
    New York City, NY Area area
    Full-time
     
    10000+ employees
    Company - Public
    $55,000
    per year
    A Customer Success in the Provo, UT Area area reported making $55,000 per year
    Additional Pay
    $3k cash bonus
    Job Highlights
    1-2 years experience
    Provo, UT Area area
    Full-time
     
    51 to 200 employees
    Company - Private
    $77,000
    per year
    A Manager, Customer Success in the Boston, MA Area area reported making $77,000 per year
    Job Highlights
    1-2 years experience
    Boston, MA Area area
    Full-time
     
    201 to 500 employees
    Subsidiary or Business Segment
    $52,000
    per year
    A Customer Success Manager in the Portland, OR Area area reported making $52,000 per year
    Job Highlights
    1-2 years experience
    Portland, OR Area area
    Full-time
     
    51 to 200 employees
    Company - Private
    $115,000
    per year
    A Customer Success Manager (CSM) in the New York City, NY Area area reported making $115,000 per year
    Additional Pay
    $40k cash bonus
    $3k stock bonus
    Job Highlights
    5-7 years experience
    New York City, NY Area area
    Full-time
     
    501 to 1000 employees
    Company - Private
    $50,000
    per year
    A Customer Success Manager in the Boston, MA Area area reported making $50,000 per year
    Additional Pay
    $8k commissions
    Job Highlights
    1-2 years experience
    Boston, MA Area area
    Full-time
     
    10000+ employees
    Company - Public
    $79,000
    per year
    A Customer Success Manager in the New York City, NY Area area reported making $79,000 per year
    Job Highlights
    3-4 years experience
    New York City, NY Area area
    Full-time
     
    201 to 500 employees
    Company - Private
    $90,000
    per year
    A Customer Success Manager in the New York City, NY Area area reported making $90,000 per year
    Additional Pay
    $5k commissions
    Job Highlights
    3-4 years experience
    New York City, NY Area area
    Full-time
     
    1 to 50 employees
    Company - Private
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