How much does a Retention Specialist make?

Updated Sep 21, 2023

Experience

Industry

$53,472 / yrTotal Pay
$42,803 / yrBase Pay
$10,669 / yrAdditional Pay

$53,472

 / yr
$35K$84K
Most Likely Range
Possible Range

The estimated total pay for a Retention Specialist is $53,472 per year in the United States area, with an average salary of $42,803 per year. These numbers represent the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. The estimated additional pay is $10,669 per year. Additional pay could include cash bonus, commission, tips, and profit sharing. The "Most Likely Range" represents values that exist within the 25th and 75th percentile of all pay data available for this role.

How accurate does $53,472 look to you?

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Total Pay Trajectory

For Retention Specialist

$53,472 /yr
Retention Specialist
$69,646 /yr
Senior Retention Specialist
$193,886 /yr
Senior Manager of Retention
See Full Career Path

Download as data table

What is the total pay trajectory for Retention Specialist?

Job TitleSalary
Retention Specialist$53,472 /yr
Senior Retention Specialist$69,646 /yr
Senior Manager of Retention$193,886 /yr

Top Paying Companies

For a Retention Specialist in United States

Below is the total pay for the top 10 highest paying companies for a Retention Specialist in United States. Employers include Healthfirst (New York), IONOS and MassMutual.

1
Healthfirst (New York)
Healthfirst (New York)
$68,862/yr
77 open jobs
2
IONOS
$66,606/yr
4
ZipRecruiter
$63,673/yr
See pay for all companies for a Retention Specialist in United StatesView data as table

Top Paying Companies

For Retention Specialist in United States

1Healthfirst (New York)$68,862
2IONOS$66,606
3MassMutual$64,539
4ZipRecruiter$63,673
5Liberty Mutual Insurance$63,513
6GEICO$59,165
7Progressive Insurance$59,098
8Nextiva$58,485
9Cbeyond$58,147
10Barclays$57,827
Total Pay Trajectory

For Retention Specialist

$53,472 /yr
Retention Specialist
$69,646 /yr
Senior Retention Specialist
$193,886 /yr
Senior Manager of Retention
See Full Career Path

Download as data table

What is the total pay trajectory for Retention Specialist?

Job TitleSalary
Retention Specialist$53,472 /yr
Senior Retention Specialist$69,646 /yr
Senior Manager of Retention$193,886 /yr

What are total pay estimates for a Retention Specialist at different companies?

or
Sort:
Company
Jobs
Total Pay Range
Spectrum
3.3
Retention SpecialistSee 274 salaries from all locations

$23

 / hr
State Farm
3.6
Retention SpecialistSee 146 salaries from all locations

$27

 / hr
Comcast
3.8
Retention SpecialistSee 141 salaries from all locations

$26

 / hr
AT&T
3.6
Retention SpecialistSee 89 salaries from all locations

$27

 / hr
DISH
3
Retention SpecialistSee 89 salaries from all locations

$24

 / hr
Cox Communications
4
Retention SpecialistSee 70 salaries from all locations

$26

 / hr
Rent One
3.2
Retention SpecialistSee 55 salaries from all locations

$20

 / hr

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Let’s pay it forward! The Glassdoor community relies on people like you to share accurate salary info to promote fair compensation everywhere

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Makotek
4
Retention SpecialistSee 24 salaries from all locations

$4,053

 / mo
DIRECTV
3.5
Retention SpecialistSee 21 salaries from all locations

$24

 / hr
Optimum CX
3.4
Retention SpecialistSee 19 salaries from all locations

$23

 / hr
Charter Communications (MA)
3.5
Retention SpecialistSee 19 salaries from all locations

$24

 / hr
Sutherland
3.7
Retention SpecialistSee 18 salaries from all locations

$21

 / hr
Altice USA
3.3
Retention SpecialistSee 18 salaries from all locations

$25

 / hr
GEICO
2.9
Retention SpecialistSee 18 salaries from all locations

$59,165

 / yr
Lumen
3.5
Retention SpecialistSee 18 salaries from all locations

$27

 / hr
ADT
3.1
Retention SpecialistSee 18 salaries from all locations

$25

 / hr
Teleperformance
4.2
Retention SpecialistSee 16 salaries from all locations

$19

 / hr
T-Mobile
3.7
Retention SpecialistSee 15 salaries from all locations

$26

 / hr
Conduent
3.1
Retention SpecialistSee 13 salaries from all locations

$20

 / hr
Frontpoint
2.7
Retention SpecialistSee 13 salaries from all locations

$44,803

 / yr
Download as data table

Retention Specialist Salaries

Job TitleSalary
Spectrum Retention Specialist salaries - 274 salaries reported$23/hr
State Farm Retention Specialist salaries - 146 salaries reported$27/hr
Comcast Retention Specialist salaries - 141 salaries reported$26/hr
AT&T Retention Specialist salaries - 89 salaries reported$27/hr
DISH Retention Specialist salaries - 89 salaries reported$24/hr
Cox Communications Retention Specialist salaries - 70 salaries reported$26/hr
Rent One Retention Specialist salaries - 55 salaries reported$20/hr
Makotek Retention Specialist salaries - 24 salaries reported$4,053/mo
DIRECTV Retention Specialist salaries - 21 salaries reported$24/hr
Optimum CX Retention Specialist salaries - 19 salaries reported$23/hr
Charter Communications (MA) Retention Specialist salaries - 19 salaries reported$24/hr
Sutherland Retention Specialist salaries - 18 salaries reported$21/hr
Altice USA Retention Specialist salaries - 18 salaries reported$25/hr
GEICO Retention Specialist salaries - 18 salaries reported$59,165/yr
Lumen Retention Specialist salaries - 18 salaries reported$27/hr
ADT Retention Specialist salaries - 18 salaries reported$25/hr
Teleperformance Retention Specialist salaries - 16 salaries reported$19/hr
T-Mobile Retention Specialist salaries - 15 salaries reported$26/hr
Conduent Retention Specialist salaries - 13 salaries reported$20/hr
Frontpoint Retention Specialist salaries - 13 salaries reported$44,803/yr
Viewing 1 - 20 of 600

Top Paying Industries

For a Retention Specialist in United States

The top 5 paying industries for a Retention Specialist in United States are Insurance with a median total pay of $56,549, Information Technology with a median total pay of $55,376, Transportation & Logistics with a median total pay of $53,818, Financial Services with a median total pay of $53,594, and Management & Consulting with a median total pay of $52,735.

IndustryTotal PayTotal Pay Insight
  • InsuranceInsurance$56,549

    8% Higher than other industries

  • Information TechnologyInformation Technology$55,376

    6% Higher than other industries

  • Transportation & LogisticsTransportation & Logistics$53,818

    3% Higher than other industries

  • Financial ServicesFinancial Services$53,594

    3% Higher than other industries

  • Management & ConsultingManagement & Consulting$52,735

    1% Higher than other industries

Insurance

Top paying companies in Insurance for Retention Specialist are Healthfirst (New York), MassMutual, and Liberty Mutual Insurance.

Healthfirst (New York)Healthfirst (New York)$68,862/yr
MassMutualMassMutual$64,539/yr

Glassdoor Economist Pay Overview

What is the pay outlook for Human Resources?

Human resources (HR) jobs are an essential part of many businesses and tend to grow at a similar rate as the overall labor market. As the labor market strengthens and businesses increase hiring, more recruiters and HR specialists are needed. Many HR jobs lend themselves well to remote work, which will become more common in the coming years. Smaller companies are expected to continue to shift many HR functions to agencies, rather than rely on in-house specialists, providing opportunities for employees to diversify their work. Data and technology will play an increasingly important role in HR, so digital and quantitative skills can help candidates stand out.

Recent Salaries Shared

For retention specialist

Salary Share
Anonymously share your pay to help the community

Job Title

Location

Total Pay

Base Pay | Additional Pay

Total Years of Experience

Years at Recent Employer

Submitted

Date or Time

Retention Specialist

United States of America

 | 10-14 years

$12,020

/hr

$20 | $12K

Submitted Yesterday

10-14 years
Yesterday
Retention Specialist

United States of America

 | 10-14 years

$12,021

/hr

$21 | $12K

Submitted Yesterday

10-14 years
Yesterday
Retention Specialist

United States of America

 | 4-6 years

$74,000

/yr

Submitted Yesterday

4-6 years
Yesterday
Retention Specialist

United States of America

 | 7-9 years

$36,200

/yr

$35K | $1K

Submitted Yesterday

7-9 years
Yesterday
Retention Specialist

United States of America

 | <1 year

$432,017

/hr

$17 | $432K

Submitted Yesterday

<1 year
Yesterday
Retention Specialist

United States of America

 | 10-14 years

$50,000

/yr

$35K | $15K

Submitted 2 days ago

10-14 years
2 days ago
Retention Specialist

United States of America

 | 4-6 years

$73,000

/yr

$68K | $5K

Submitted 2 days ago

4-6 years
2 days ago
Retention Specialist

United States of America

 | 1-3 years

$288,016

/hr

$16 | $288K

Submitted 2 days ago

1-3 years
2 days ago

Retention Specialist pay FAQ

The average salary for a Retention Specialist is $53,472 per year in United States. Salaries estimates are based on 2149 salaries submitted anonymously to Glassdoor by a Retention Specialist employees in United States.

The highest salary for a Retention Specialist in United States is $67,883 per year.

The lowest salary for a Retention Specialist in United States is $42,604 per year.

If you are thinking of becoming a Retention Specialist or planning the next step in your career, find details about the role, the career path and salary trajectory of a Retention Specialist.

Additional Resources

Retention Specialist Job Description Template

Salaries

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retention specialist