How much does a Customer Service Representative make in Richmond, VA?

Updated May 5, 2021

Industry

Employer Size

Experience

$31,297 /yr
Average Base Pay

483 salaries

$24K

Low

$31K

Average

$42K

High

Additional Cash Compensation
Average$6,338Range$337 - $119,364
The average salary for a Customer Service Representative is $31,297 in Richmond, VA. Salaries estimates are based on 483 salaries submitted anonymously to Glassdoor by Customer Service Representative employees in Richmond, VA.

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Related Job Titles

Customer Service Specialist

$35,465

per year

View SalariesSee Open Jobs

Customer Service Associate

$29,789

per year

Call Center Representative

$30,311

per year

Financial Services Representative

$36,719

per year

Salaries in Richmond, VA

Location

or

Find a Specific Employer

Sort:

Company

Average Base Salary in (USD)

Range

T-Mobile
4.1

T-Mobile

Customer Service Representative - Hourly

$16

 /hr
Range: $13 - $21
36 salaries
See 556 salaries from all locations

$13

$21

$13 - $21 Range

Teleperformance
3.4

Teleperformance

Customer Service Representative - Hourly

$13

 /hr
Range: $12 - $18

$12

$18

$12 - $18 Range

Capital One
4.1

Capital One

Customer Service Representative

$35,195

 /yr
Range: $30K - $46K

$30K

$46K

$30,367 - $45,703 Range

The Home Depot
3.8

The Home Depot

Customer Service Representative

$32,826

 /yr
Range: $30K - $35K

$30K

$35K

$29,749 - $34,536 Range

General Dynamics Information Technology
3.8

General Dynamics Information Technology

Customer Service Representative - Hourly

$13

 /hr
Range: $13 - $15

$13

$15

$13 - $15 Range

Anthem
3.6

Anthem

Customer Service Representative - Hourly

$15

 /hr
Range: $10 - $21

$10

$21

$10 - $21 Range

Maximus
3.4

Maximus

Customer Service Representative - Hourly

$13

 /hr
Range: $13 - $14

$13

$14

$13 - $14 Range

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Bank of America
4.1

Bank of America

Customer Service Representative - Hourly

$16

 /hr
Range: $14 - $22

$14

$22

$14 - $22 Range

Michael and Son Services
3.4

Michael and Son Services

Customer Service Representative - Hourly

$13

 /hr
Range: $12 - $14

$12

$14

$12 - $14 Range

Allianz
3.9

Allianz

Customer Service Representative - Hourly

$15

 /hr
Range: $14 - $20

$14

$20

$14 - $20 Range

Wells Fargo
3.7

Wells Fargo

Customer Service Representative - Hourly

$16

 /hr
Range: $14 - $17

$14

$17

$14 - $17 Range

Family Dollar Stores
2.9

Family Dollar Stores

Customer Service Representative - Hourly

$9

 /hr
Range: $9 - $10

$9

$10

$9 - $10 Range

Concentrix
3.8

Concentrix

Customer Service Representative - Hourly

$11

 /hr
Range: $10 - $13

$10

$13

$10 - $13 Range

Elephant Insurance
3.8

Elephant Insurance

Customer Service Representative - Hourly

$14

 /hr
Range: $13 - $24

$13

$24

$13 - $24 Range

Domino's
3.6

Domino's

Customer Service Representative - Hourly

$8

 /hr
Range: $8 - $8

$8

$8

$8 - $8 Range

Anthem Blue Cross and Blue Shield
3.7

Anthem Blue Cross and Blue Shield

Customer Service Representative - Hourly

$15

 /hr
Range: $13 - $15

$13

$15

$13 - $15 Range

General Dynamics Information Technology
3.8

General Dynamics Information Technology

Customer Service Representative - Hourly Contractor

$15

 /hr
Range: $14 - $17

$14

$17

$14 - $17 Range

Owens & Minor
3.3

Owens & Minor

Customer Service Representative - Hourly

$22

 /hr
Range: $20 - $25

$20

$25

$20 - $25 Range

City of Richmond Virginia
3.3

City of Richmond Virginia

Customer Service Representative

$42,177

 /yr
Range: $28K - $55K

$28K

$55K

$28,314 - $54,602 Range

SimpliSafe
3.1

SimpliSafe

Customer Service Representative

$33,852

 /yr
Range: $32K - $34K

$32K

$34K

$31,500 - $33,852 Range

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Frequently asked questions about Customer Service Representative salaries

The average salary for a Customer Service Representative is $31,297 in Richmond, VA Area. Salaries estimates are based on 483 salaries submitted anonymously to Glassdoor by Customer Service Representative employees in Richmond, VA Area.

The highest salary for a Customer Service Representative in Richmond, VA Area is $41,605 per year.

The lowest salary for a Customer Service Representative in Richmond, VA Area is $23,542 per year.

If you are thinking of becoming a Customer Service Representative or planning the next step in your career, find out in our Career hub the career path and salary trajectory of a Customer Service Representative.

See how your offer stacks up to other pay packages and negotiate confidently on our Offer Analyzer.

Recent Salary Reports

Below are the most recent customer service representative salary reports. Employer name has been removed to protect anonymity.

$20
hourly
A Customer Service Representative reported making $20 per hour
Job Highlights
5-7 years experience
Full-time
 
10000+ employees
Company - Public
$15
hourly
A Customer Service Representative reported making $15 per hour
Additional Pay
$40k commissions
Job Highlights
5-7 years experience
Part-time
 
10000+ employees
Company - Public
$9
hourly
A Customer Service Representative reported making $9 per hour
Job Highlights
Part-time
10000+ employees
 
Company - Public
$15
hourly
A Customer Service Representative reported making $15 per hour
Job Highlights
3-4 years experience
Full-time
 
10000+ employees
Company - Public
$18
hourly
A Customer Service Representative reported making $18 per hour
Job Highlights
Temporary
10000+ employees
 
Government
$13
hourly
A Produce Customer Service reported making $13 per hour
Job Highlights
1-2 years experience
Part-time
 
10000+ employees
Company - Private
$17
hourly
A Customer Service Representative reported making $17 per hour
Job Highlights
1-2 years experience
Full-time
 
10000+ employees
Company - Private
$35,000
per year
A Dealer Support Representative reported making $35,000 per year
Additional Pay
$94k cash bonus
Job Highlights
3-4 years experience
Full-time
 
201 to 500 employees
Company - Private