Salary: Senior Customer Service Representative | Glassdoor

Senior Customer Service Representative Salaries

About This Data
71,961 SalariesUpdated Nov 17, 2017
Average Base Pay
$35,483/yr
Not enough reports to show salary distribution
$29K
Low
$35K
Average
$46K
High

Additional Cash Compensation

Average$2,004
Range$398 - $10,006
How much does a Senior Customer Service Representative make?

The national average salary for a Senior Customer Service Representative is $35,483 in United States. Filter by location to see Senior Customer Service Representative salaries in your area. Salary estimates are based on 71,961 salaries submitted anonymously to Glassdoor by Senior Customer Service Representative employees.

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Salaries by Company

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      Company
      Average Base Salary in (USD)
      Low
      High
      $16/hr
      $13$19
      Verizon Wireless
      $17/hr
      53 salaries
      $17/hr
      $13$23
      UnitedHealth Group
      $16/hr
      44 salaries
      $16/hr
      $13$19
      Enterprise
      $12/hr
      34 salaries
      $12/hr
      $9$16
      Verizon Wireless
      $36,230/yr
      34 salaries
      $36,230/yr
      $26K$50K
      Capital One
      $14/hr
      34 salaries
      $14/hr
      $12$16
      $17/hr
      $14$20

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      Liberty Mutual Insurance
      $41,638/yr
      24 salaries
      $41,638/yr
      $35K$50K
      Bank of America
      $36,910/yr
      21 salaries
      $36,910/yr
      $28K$45K
      Bank of America
      $16/hr
      20 salaries
      $16/hr
      $13$25
      Fifth Third
      $13/hr
      19 salaries
      $13/hr
      $11$17
      $19/hr
      $15$22
      MetLife
      $35,016/yr
      15 salaries
      $35,016/yr
      $28K$52K
      Aon Hewitt
      $39,305/yr
      14 salaries
      $39,305/yr
      $36K$51K
      Capital One
      $33,852/yr
      13 salaries
      $33,852/yr
      $25K$49K
      UnitedHealth Group
      $33,926/yr
      13 salaries
      $33,926/yr
      $30K$39K
      Progressive Insurance
      $36,623/yr
      13 salaries
      $36,623/yr
      $34K$42K
      $18/hr
      $13$26
      Cigna
      $34,931/yr
      11 salaries
      $34,931/yr
      $29K$42K
      $35,891/yr
      $26K$46K

      Recent Salary Reports

      Below are the most recent Senior Customer Service Representative salary reports. Employer name has been removed to protect anonymity.

      $56,000
      per year
      A Customer Service Representative/Senior Representative Financial Services in the Hartford, CT Area area reported making $56,000 per year
      Additional Pay
      $576k cash bonus
      Job Highlights
      10+ years experience
      Hartford, CT Area area
      Full-time
       
      5001 to 10000 employees
      Company - Public
      $16
      hourly
      A Senior Customer Service Representative in the Manchester, NH Area area reported making $16 per hour
      Additional Pay
      $43k cash bonus
      Job Highlights
      Manchester, NH Area area
      Full-time
       
      201 to 500 employees
      Company - Private
      $24,000
      per year
      A Senior Customer Service Representative in the Los Angeles, CA Area area reported making $24,000 per year
      Additional Pay
      $2k cash bonus
      $15 profit sharing
      Job Highlights
      5-7 years experience
      Los Angeles, CA Area area
      Part-time
       
      5001 to 10000 employees
      Company - Private
      $60,000
      per year
      A Senior Customer Service Representative in the New York City, NY Area area reported making $60,000 per year
      Job Highlights
      10+ years experience
      New York City, NY Area area
      Full-time
       
      10000+ employees
      Company - Public
      $13
      hourly
      A Senior Customer Service Representative in the Hawaiian Islands Area area reported making $13 per hour
      Additional Pay
      $1k commissions
      Job Highlights
      Hawaiian Islands Area area
      Part-time
       
      10000+ employees
      Company - Private
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