Senior Customer Service Representative Salaries

111,601 Salaries

Average Base Pay
$31,555 / yr
Not enough reports to show salary distribution

Additional Cash Compensation

Average$1,849
Range$368 - $9,231

How much does a Senior Customer Service Representative make?

The national average salary for a Senior Customer Service Representative is $31,555 in United States. Filter by location to see Senior Customer Service Representative salaries in your area. Salary estimates are based on 111,601 salaries submitted anonymously to Glassdoor by Senior Customer Service Representative employees.

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Salaries by Company

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Average Base Salaries in (USD)
Company
Average Base Salaries in (USD)
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Senior Customer Service Representative - Hourly

UnitedHealth Group

$17/hr

Range: $13 - $20

75 salaries

$17/hr
$13$20

Senior Customer Service Representative - Hourly

Regus

$17/hr

Range: $14 - $21

64 salaries

$17/hr
$14$21

Senior Customer Service Representative - Hourly

Verizon

$17/hr

Range: $14 - $25

62 salaries

$17/hr
$14$25

Senior Customer Service Representative - Hourly

Capital One

$15/hr

Range: $13 - $25

51 salaries

$15/hr
$13$25

Senior Customer Service Representative

Verizon

$37,273/yr

Range: $28K - $56K

42 salaries

$37,273/yr
$28K$56K

Senior Customer Service Representative - Hourly

TD

$19/hr

Range: $16 - $22

36 salaries

$19/hr
$16$22

Senior Customer Service Representative

Liberty Mutual Insurance

$44,819/yr

Range: $36K - $53K

33 salaries

$44,819/yr
$36K$53K

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Senior Customer Service Representative

Bank of America

$40,488/yr

Range: $33K - $54K

26 salaries

$40,488/yr
$33K$54K

Senior Customer Service Representative - Hourly

Enterprise

$12/hr

Range: $11 - $17

23 salaries

$12/hr
$11$17

Senior Customer Service Representative - Hourly

Bank of America

$17/hr

Range: $15 - $23

22 salaries

$17/hr
$15$23

Senior Customer Service Representative

MetLife

$35,847/yr

Range: $30K - $53K

22 salaries

$35,847/yr
$30K$53K

Senior Customer Service Representative - Hourly

Enterprise

$12/hr

Range: $10 - $17

20 salaries

$12/hr
$10$17

Senior Customer Service Representative - Hourly

T-Mobile

$20/hr

Range: $16 - $23

19 salaries

$20/hr
$16$23

Senior Customer Service Representative

UnitedHealth Group

$35,844/yr

Range: $26K - $39K

19 salaries

$35,844/yr
$26K$39K

Senior Customer Service Representative

Capital One

$36,457/yr

Range: $26K - $52K

18 salaries

$36,457/yr
$26K$52K

Senior Customer Service Representative

Cigna

$39,074/yr

Range: $32K - $48K

17 salaries

$39,074/yr
$32K$48K

Senior Customer Service Representative - Hourly

Aetna

$18/hr

Range: $15 - $24

15 salaries

$18/hr
$15$24

Senior Customer Service Representative - Hourly

iQor

$14/hr

Range: $12 - $16

15 salaries

$14/hr
$12$16

Senior Customer Service Representative - Hourly

Fifth Third

$13/hr

Range: $12 - $16

14 salaries

$13/hr
$12$16

Senior Customer Service Representative

Progressive Insurance

$38,064/yr

Range: $36K - $45K

14 salaries

$38,064/yr
$36K$45K
View Data as Table

Recent Salary Reports

Below are the most recent senior customer service representative salary reports. Employer name has been removed to protect anonymity.

$16
hourly
A Senior Customer Service Representative in the New York City, NY Area area reported making $16 per hour
Job Highlights
3-4 years experience
New York City, NY Area area
Full-time
 
1001 to 5000 employees
Company - Private
$30
hourly
A Senior Customer Service Representative in the Raleigh-Durham, NC Area area reported making $30 per hour
Job Highlights
5-7 years experience
Raleigh-Durham, NC Area area
Full-time
 
10000+ employees
Company - Public
$16
hourly
A Senior Customer Service Representative in the Orlando, FL Area area reported making $16 per hour
Job Highlights
10+ years experience
Orlando, FL Area area
Full-time
 
1001 to 5000 employees
Subsidiary or Business Segment
$18
hourly
A Senior Customer Service Representative in the Portland, OR Area area reported making $18 per hour
Job Highlights
3-4 years experience
Portland, OR Area area
Full-time
 
1001 to 5000 employees
Company - Public
$15
hourly
A Senior Customer Service Representative in the Phoenix, AZ Area area reported making $15 per hour
Job Highlights
1-2 years experience
Phoenix, AZ Area area
Full-time
 
5001 to 10000 employees
Subsidiary or Business Segment
$68,000
per year
A Senior Customer Service Representative in the Minneapolis-St. Paul, MN Area area reported making $68,000 per year
Job Highlights
10+ years experience
Minneapolis-St. Paul, MN Area area
Full-time
 
501 to 1000 employees
Company - Private
$16
hourly
A Senior Customer Service Representative in the Springfield, OH Area area reported making $16 per hour
Additional Pay
$400 cash bonus
Job Highlights
5-7 years experience
Springfield, OH Area area
Full-time
 
10000+ employees
Company - Public
$53,000
per year
A Senior Customer Service Representative in the Phoenix, AZ Area area reported making $53,000 per year
Job Highlights
3-4 years experience
Phoenix, AZ Area area
Full-time
 
10000+ employees
Company - Private
$57,000
per year
A Senior Customer Service Representative in the Orlando, FL Area area reported making $57,000 per year
Additional Pay
$12k cash bonus
Job Highlights
8-10 years experience
Orlando, FL Area area
Full-time
 
1001 to 5000 employees
Subsidiary or Business Segment
$38,400
per year
A Senior Customer Service Representative in the Lexington, KY Area area reported making $38,400 per year
Job Highlights
1-2 years experience
Lexington, KY Area area
Full-time
 
10000+ employees
Company - Public
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