Customer Service Specialist Salaries

How much does a Customer Service Specialist make?

Updated Sep 19, 2023

Experience

Industry

$45,399 / yrTotal Pay
$43,226 / yrBase Pay
$2,173 / yrAdditional Pay

$45,399

 / yr
$33K$62K
Most Likely Range
Possible Range

The estimated total pay for a Customer Service Specialist is $45,399 per year in the United States area, with an average salary of $43,226 per year. These numbers represent the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. The estimated additional pay is $2,173 per year. Additional pay could include cash bonus, commission, tips, and profit sharing. The "Most Likely Range" represents values that exist within the 25th and 75th percentile of all pay data available for this role.

How accurate does $45,399 look to you?

Your input helps Glassdoor refine our pay estimates over time.

Related Job Titles

For Customer Service Specialist

Some related job titles are Customer Service Associate Salaries with median pay of $39,547, Customer Service Manager Salaries with median pay of $69,061, Customer Service REp Salaries with median pay of $38,265, Customer Service Supervisor Salaries with median pay of $49,946.

Top Paying Companies

For a Customer Service Specialist in United States

Below is the total pay for the top 10 highest paying companies for a Customer Service Specialist in United States. Employers include SLB, Roche and Google.

1
SLB
SLB
$79,629/yr
466 open jobs
8
Dow
$59,084/yr
See pay for all companies for a Customer Service Specialist in United StatesView data as table

Top Paying Companies

For Customer Service Specialist in United States

1SLB$79,629
2Roche$65,911
3Google$63,875
4Cisco Systems$63,780
5HubSpot$61,124
6Airbnb$60,833
7Capital Group$59,623
8Dow$59,084
9Fidelity Investments$58,691
10DuPont$58,606

What are total pay estimates for a Customer Service Specialist at different companies?

or
Sort:
Company
Jobs
Total Pay Range
Best Buy
3.6
Customer Service SpecialistSee 1,003 salaries from this location

$19

 / hr
DICK'S Sporting Goods
3.8
Customer Service SpecialistSee 576 salaries from this location

$20

 / hr
J. C. Penney
3.4
Customer Service SpecialistSee 279 salaries from this location

$18

 / hr
Office Depot
3.2
Customer Service Specialist ISee 174 salaries from this location

$18

 / hr
Verizon
3.8
Customer Service SpecialistSee 159 salaries from this location

$25

 / hr
REI
3.9
Customer Service SpecialistSee 156 salaries from this location

$22

 / hr
Sherwin-Williams
3.8
Customer Service SpecialistSee 143 salaries from this location

$24

 / hr

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The Home Depot
3.8
Customer Service SpecialistSee 132 salaries from this location

$20

 / hr
AT&T
3.6
Customer Service SpecialistSee 100 salaries from this location

$24

 / hr
Nordstrom
3.7
Customer Service SpecialistSee 97 salaries from this location

$21

 / hr
Booking.com
4.2
Customer Service SpecialistSee 73 salaries from this location

$20

 / hr
Teleperformance
4.2
Customer Service SpecialistSee 58 salaries from this location

$17

 / hr
H E B
4.2
Customer Service SpecialistSee 57 salaries from this location

$19

 / hr
Liberty Mutual Insurance
3.8
Customer Service SpecialistSee 56 salaries from this location

$52,390

 / yr
Comcast
3.8
Customer Service SpecialistSee 55 salaries from this location

$22

 / hr
At Home
3.2
Customer Service SpecialistSee 52 salaries from this location

$17

 / hr
Frito-Lay
3.2
Customer Service SpecialistSee 48 salaries from this location

$23

 / hr
Apple
4.2
Customer Service SpecialistSee 47 salaries from this location

$25

 / hr
JPMorgan Chase & Co
4
Customer Service SpecialistSee 46 salaries from this location

$24

 / hr
Chase
3.8
Customer Service SpecialistSee 45 salaries from this location

$22

 / hr
Download as data table

Customer Service Specialist Salaries

Job TitleSalary
Best Buy Customer Service Specialist salaries - 1,003 salaries reported$19/hr
DICK'S Sporting Goods Customer Service Specialist salaries - 576 salaries reported$20/hr
J. C. Penney Customer Service Specialist salaries - 279 salaries reported$18/hr
Office Depot Customer Service Specialist I salaries - 174 salaries reported$18/hr
Verizon Customer Service Specialist salaries - 159 salaries reported$25/hr
REI Customer Service Specialist salaries - 156 salaries reported$22/hr
Sherwin-Williams Customer Service Specialist salaries - 143 salaries reported$24/hr
The Home Depot Customer Service Specialist salaries - 132 salaries reported$20/hr
AT&T Customer Service Specialist salaries - 100 salaries reported$24/hr
Nordstrom Customer Service Specialist salaries - 97 salaries reported$21/hr
Booking.com Customer Service Specialist salaries - 73 salaries reported$20/hr
Teleperformance Customer Service Specialist salaries - 58 salaries reported$17/hr
H E B Customer Service Specialist salaries - 57 salaries reported$19/hr
Liberty Mutual Insurance Customer Service Specialist salaries - 56 salaries reported$52,390/yr
Comcast Customer Service Specialist salaries - 55 salaries reported$22/hr
At Home Customer Service Specialist salaries - 52 salaries reported$17/hr
Frito-Lay Customer Service Specialist salaries - 48 salaries reported$23/hr
Apple Customer Service Specialist salaries - 47 salaries reported$25/hr
JPMorgan Chase & Co Customer Service Specialist salaries - 46 salaries reported$24/hr
Chase Customer Service Specialist salaries - 45 salaries reported$22/hr
Viewing 1 - 20 of 4,920

Top Paying Industries

For a Customer Service Specialist in United States

The top 5 paying industries for a Customer Service Specialist in United States are Pharmaceutical & Biotechnology with a median total pay of $54,814, Energy, Mining & Utilities with a median total pay of $54,636, Aerospace & Defense with a median total pay of $54,550, Manufacturing with a median total pay of $53,358, and Insurance with a median total pay of $49,422.

IndustryTotal PayTotal Pay Insight
  • Pharmaceutical & BiotechnologyPharmaceutical & Biotechnology$54,814

    18% Higher than other industries

  • Energy, Mining & UtilitiesEnergy, Mining & Utilities$54,636

    17% Higher than other industries

  • Aerospace & DefenseAerospace & Defense$54,550

    17% Higher than other industries

  • ManufacturingManufacturing$53,358

    15% Higher than other industries

  • InsuranceInsurance$49,422

    9% Higher than other industries

Pharmaceutical & Biotechnology

Top paying companies in Pharmaceutical & Biotechnology for Customer Service Specialist are Roche, Johnson & Johnson, and Baxter.

RocheRoche$65,911/yr
BaxterBaxter$54,814/yr

Glassdoor Economist Pay Overview

What is the pay outlook for Customer Services & Support?

Customer services & support jobs are in increased demand, with general skills offering more options for job-seekers and greater compensation for job seekers with higher education and specialized skills. To remain competitive, job seekers should consider specialization as well as obtaining industry-specific certifications.

Recent Salaries Shared

For customer service specialist

Salary Share
Anonymously share your pay to help the community

Job Title

Location

Total Pay

Base Pay | Additional Pay

Total Years of Experience

Years at Recent Employer

Submitted

Date or Time

Customer Service Agent

United States of America

 | 1-3 years

$19

/hr

Submitted Yesterday

1-3 years
Yesterday
Customer Service Representative

United States of America

 | 4-6 years

$15

/hr

Submitted Yesterday

4-6 years
Yesterday
Customer Service Representative (CSR)

United States of America

 | 1-3 years

$11

/hr

Submitted Yesterday

1-3 years
Yesterday
Customer Service Representative (CSR)

United States of America

 | 4-6 years

$20

/hr

Submitted Yesterday

4-6 years
Yesterday
Customer Service Advisor

United States of America

 | 15+ years

$250,000

/yr

Submitted Yesterday

15+ years
Yesterday
Customer Service Representative

United States of America

 | 4-6 years

$35,000

/yr

Submitted Yesterday

4-6 years
Yesterday
Customer Service Representative

United States of America

 | 1-3 years

$70,000

/yr

Submitted Yesterday

1-3 years
Yesterday
Customer Support Specialist

United States of America

 | 4-6 years

$78,000

/yr

Submitted Yesterday

4-6 years
Yesterday

Customer Service Specialist pay FAQ

The average salary for a Customer Service Specialist is $45,399 per year in United States. Salaries estimates are based on 11905 salaries submitted anonymously to Glassdoor by a Customer Service Specialist employees in United States.

The highest salary for a Customer Service Specialist in United States is $53,574 per year.

The lowest salary for a Customer Service Specialist in United States is $38,606 per year.

If you are thinking of becoming a Customer Service Specialist or planning the next step in your career, find details about the role, the career path and salary trajectory of a Customer Service Specialist.

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