Updated Sep 15, 2022

How much does a Service Desk Analyst make?

Updated Sep 15, 2022

Experience

Industry

$53,532 / yrTotal Pay
$49,953 / yrBase Pay
$3,578 / yrAdditional Pay

$53,532

 / yr
$38K$76K
Most Likely Range
Possible Range

The estimated total pay for a Service Desk Analyst is $53,532 per year in the United States area, with an average salary of $49,953 per year. These numbers represent the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. The estimated additional pay is $3,578 per year. Additional pay could include cash bonus, commission, tips, and profit sharing. The "Most Likely Range" represents values that exist within the 25th and 75th percentile of all pay data available for this role.

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Related Job Titles

For Service Desk Analyst

Some related job titles are Help Desk Manager Salaries with median pay of $87,139, Help Desk Salaries with median pay of $51,965, Help Desk Analyst Salaries with median pay of $51,951, Desktop Support Salaries with median pay of $52,333.

Top Paying Companies

For a Service Desk Analyst in United States

Below is the total pay for the top 10 highest paying companies for a Service Desk Analyst in United States. Employers include Hewlett Packard Enterprise | HPE, Genentech and Deloitte.

1
Hewlett Packard Enterprise | HPE
Hewlett Packard Enterprise | HPE
$82,765/yr
7
AIG
$72,806/yr
10
IBM
$71,168/yr
See pay for all companies for a Service Desk Analyst in United StatesView data as table

What are total pay estimates for a Service Desk Analyst at different companies?

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CAI
3.9
Service Desk AnalystSee 181 salaries from this location

$32

 / hr

$26

 / hr

$24

 / hr

$26

 / hr

$27

 / hr

$56,167

 / yr

$59,195

 / yr

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$26

 / hr

$26

 / hr

$26

 / hr

$26

 / hr

$27

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$39

 / hr

$26

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$30

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$26

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$27

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$23

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$60,765

 / yr
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Top Paying Industries

For a Service Desk Analyst in United States

The top 5 paying industries for a Service Desk Analyst in United States are Pharmaceutical & Biotechnology with a median total pay of $71,049, Aerospace & Defense with a median total pay of $68,081, Insurance with a median total pay of $66,081, Financial Services with a median total pay of $63,897, and Construction, Repair & Maintenance Services with a median total pay of $61,515.

IndustryTotal PayTotal Pay Insight
  • Pharmaceutical & BiotechnologyPharmaceutical & Biotechnology$71,049

    18% Higher than other industries

  • Aerospace & DefenseAerospace & Defense$68,081

    14% Higher than other industries

  • InsuranceInsurance$66,081

    12% Higher than other industries

  • Financial ServicesFinancial Services$63,897

    9% Higher than other industries

  • Construction, Repair & Maintenance ServicesConstruction, Repair & Maintenance Services$61,515

    5% Higher than other industries

Pharmaceutical & Biotechnology

Top paying companies in Pharmaceutical & Biotechnology for Service Desk Analyst are Genentech and CSL Behring.

GenentechGenentech$81,977/yr
CSL BehringCSL Behring$60,121/yr

Glassdoor Economist Pay Overview

What is the pay outlook for Information Technology?

Overall demand for information technology workers will continue to grow as companies increasingly rely on data and technology. Individual job outlook varies by profession; demand for more specialized jobs, like cybersecurity analysts, is expected to grow significantly, while other jobs are vulnerable to outsourcing. IT jobs, which are particularly well-suited for remote work, usually require higher education or certifications and offer higher than average salaries.

Recent Salaries Shared

For service desk analyst

Salary Share
Anonymously share your pay to help the community

Job Title

Location

Total Pay

Base Pay | Additional Pay

Total Years of Experience

Years at Recent Employer

Submitted

Date or Time

Service Desk Analyst

United States of America

 | 7-9 years

$20

/hr

Submitted Yesterday

7-9 years
Yesterday
Service Desk Technician

United States of America

 | 7-9 years

$49,000

/yr

Submitted Yesterday

7-9 years
Yesterday
Service Desk Analyst

United States of America

 | 1-3 years

$74,000

/yr

Submitted Yesterday

1-3 years
Yesterday
Service Desk Analyst

United States of America

 | 1-3 years

$20

/hr

Submitted Yesterday

1-3 years
Yesterday
IT Service Desk

United States of America

 | 1-3 years

$15

/hr

Submitted Yesterday

1-3 years
Yesterday
IT Service Desk Specialist

United States of America

 | 4-6 years

$427

/hr

$27 | $400

Submitted Yesterday

4-6 years
Yesterday
Service Desk Analyst

United States of America

 | 15+ years

$72,000

/yr

$69K | $3K

Submitted Yesterday

15+ years
Yesterday
Service Desk

United States of America

 | 4-6 years

$55,200

/yr

$55K | $200

Submitted Yesterday

4-6 years
Yesterday
Service Desk Engineer

United States of America

 | 4-6 years

$37,000

/yr

Submitted Yesterday

4-6 years
Yesterday

Service Desk Analyst pay FAQ

The national average salary for a Service Desk Analyst is $49,953 per year in United States. Filter by location to see a Service Desk Analyst salaries in your area. Salaries estimates are based on 2186 salaries submitted anonymously to Glassdoor by a Service Desk Analyst employees.

The highest salary for a Service Desk Analyst in United States is $69,391 per year.

The lowest salary for a Service Desk Analyst in United States is $35,961 per year.

If you are thinking of becoming a Service Desk Analyst or planning the next step in your career, find details about the role, the career path and salary trajectory of a Service Desk Analyst.