How much does a Call Center Agent make?

Updated Jun 13, 2021

Industry

Employer Size

Experience

$28,947 /yr
Average Base Pay

1,209 salaries

$21K

Low

$29K

Average

$39K

High

No additional cash compensation has been reported for this role

The national average salary for a Call Center Agent is $28,947 in United States. Filter by location to see Call Center Agent salaries in your area. Salary estimates are based on 1,209 salaries submitted anonymously to Glassdoor by Call Center Agent employees.

Seniority Levels

L2
Call Center Representative$30,452 /yr
L3
Senior Call Center Representative$36,885 /yr
Career Path

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Related Job Titles

Call Center Customer Service

$31,535

per year

Call Center Sales Agent

$28,930

per year

Customer Service

$35,447

per year

Customer Service Representative

$32,935

per year

Salaries by Company

Location

or

Find a Specific Employer

Sort:

Company

Average Base Salary in (USD)

Range

Teleperformance
3.4

Teleperformance

Call Center Agent - Hourly

$12

 /hr
Range: $10 - $19
49 salaries
See 51 salaries from all locations

$10

$19

$10 - $19 Range

Sitel
3.6

Sitel

Call Center Agent - Hourly

$11

 /hr
Range: $10 - $14

$10

$14

$10 - $14 Range

Alorica
3.1

Alorica

Call Center Agent - Hourly

$12

 /hr
Range: $10 - $15

$10

$15

$10 - $15 Range

DialAmerica
3.5

DialAmerica

Call Center Agent - Hourly

$10

 /hr
Range: $8 - $12

$8

$12

$8 - $12 Range

Convergys
3.1

Convergys

Call Center Agent - Hourly

$11

 /hr
Range: $9 - $14

$9

$14

$9 - $14 Range

iQor
3.2

iQor

Call Center Agent - Hourly

$12

 /hr
Range: $10 - $15

$10

$15

$10 - $15 Range

Dynata
3.3

Dynata

Call Center Agent - Hourly

$11

 /hr
Range: $10 - $12

$10

$12

$10 - $12 Range

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Network Capital
4.3

Network Capital

Call Center Agent - Hourly

$11

 /hr
Range: $11 - $16

$11

$16

$11 - $16 Range

SYKES
3.4

SYKES

Call Center Agent - Hourly

$11

 /hr
Range: $10 - $14

$10

$14

$10 - $14 Range

DialAmerica
3.5

DialAmerica

Call Center Agent - Hourly

$9

 /hr
Range: $8 - $16

$8

$16

$8 - $16 Range

ResultsCX
3.2

ResultsCX

Call Center Agent - Hourly

$13

 /hr
Range: $10 - $15

$10

$15

$10 - $15 Range

All Web Leads
3.6

All Web Leads

Call Center Agent - Hourly

$12

 /hr
Range: $11 - $16

$11

$16

$11 - $16 Range

TTEC
3.6

TTEC

Call Center Agent - Hourly

$13

 /hr
Range: $11 - $15

$11

$15

$11 - $15 Range

Lowe's Home Improvement
3.5

Lowe's Home Improvement

Call Center Agent - Hourly

$14

 /hr
Range: $14 - $15

$14

$15

$14 - $15 Range

Conduent
3.1

Conduent

Call Center Agent - Hourly

$13

 /hr
Range: $11 - $19

$11

$19

$11 - $19 Range

UnitedHealth Group
3.7

UnitedHealth Group

Call Center Agent - Hourly

$17

 /hr
Range: $11 - $38

$11

$38

$11 - $38 Range

Concentrix
3.8

Concentrix

Call Center Agent - Hourly

$13

 /hr
Range: $11 - $16

$11

$16

$11 - $16 Range

Harte Hanks
3.3

Harte Hanks

Call Center Agent - Hourly

$14

 /hr
Range: $9 - $17

$9

$17

$9 - $17 Range

Doterra
4.1

Doterra

Call Center Agent - Hourly

$11

 /hr
Range: $9 - $15

$9

$15

$9 - $15 Range

Sutherland
3.6

Sutherland

Call Center Agent - Hourly

$12

 /hr
Range: $10 - $19

$10

$19

$10 - $19 Range

Download as data Table
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Frequently asked questions about Call Center Agent salaries

The average salary for a Call Center Agent is $28,947 in United States. Salaries estimates are based on 1209 salaries submitted anonymously to Glassdoor by Call Center Agent employees in United States.

The highest salary for a Call Center Agent in United States is $39,262 per year.

The lowest salary for a Call Center Agent in United States is $21,342 per year.

If you are thinking of becoming a Call Center Agent or planning the next step in your career, find out in our Career hub the career path and salary trajectory of a Call Center Agent.

See how your offer stacks up to other pay packages and negotiate confidently on our Offer Analyzer.

Recent Salary Reports

Below are the most recent call center agent salary reports. Employer name has been removed to protect anonymity.

$15
hourly
A Call Center Representative in the San Antonio, TX Area area reported making $15 per hour
Job Highlights
San Antonio, TX Area area
Full-time
 
1001 to 5000 employees
Company - Private
$17
hourly
A Call Center Specialist in the Phoenix, AZ Area area reported making $17 per hour
Job Highlights
Phoenix, AZ Area area
Temporary
 
10000+ employees
Company - Public
$17
hourly
A Call Center Representative in the New York City, NY Area area reported making $17 per hour
Job Highlights
1-2 years experience
New York City, NY Area area
Full-time
 
10000+ employees
Company - Public
$38,000
per year
A Contact Representative in the Waco, TX Area area reported making $38,000 per year
Job Highlights
3-4 years experience
Waco, TX Area area
Full-time
 
10000+ employees
Government
$15
hourly
A Call Center Representative in the New York City, NY Area area reported making $15 per hour
Job Highlights
New York City, NY Area area
Part-time
 
1 to 50 employees
College / University
$10
hourly
A Call Center Student Caller in the Austin, TX Area area reported making $10 per hour
Job Highlights
1-2 years experience
Austin, TX Area area
Part-time
 
10000+ employees
College / University
$31,535
per year
A Call Center Representative in the San Francisco, CA Area area reported making $31,535 per year
Job Highlights
1-2 years experience
San Francisco, CA Area area
Temporary
 
10000+ employees
Company - Public
$17
hourly
A Call Center Representative in the Reno, NV Area area reported making $17 per hour
Job Highlights
5-7 years experience
Reno, NV Area area
Full-time
 
10000+ employees
Company - Public
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