Updated Dec 13, 2021

How much does a Customer Service Manager make?

Updated Dec 13, 2021

Experience

Industry

$64,833 / yrTotal Pay
$50,688 / yrBase Pay
$14,145 / yrAdditional Pay

$64,833

 / yr
$42K$102K
Most Likely Range
Possible Range

The estimated total pay for a Customer Service Manager is $64,833 per year in the United States area, with an average salary of $50,688 per year. These numbers represent the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. The estimated additional pay is $14,145 per year. Additional pay could include cash bonus, commission, tips, and profit sharing. The "Most Likely Range" represents values that exist within the 25th and 75th percentile of all pay data available for this role.

How accurate does $64,833 look to you?

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Total Pay Trajectory

For Customer Service Manager

$64,833 /yr
Customer Service Manager
$90,891 /yr
Senior Customer Service Manager
See Full Career Path

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Related Job Titles

For Customer Service Manager

Some related job titles are Call Center Manager Salaries with median pay of $95,947, Director of Customer Service Salaries with median pay of $93,514, Customer Service Supervisor Salaries with median pay of $49,513, Call Center Supervisor Salaries with median pay of $62,775.

Top Paying Companies

For a Customer Service Manager in United States

Below is the total pay for the top 10 highest paying companies for a Customer Service Manager in United States. Employers include Cisco Systems, Vrbo and GE.

1
Cisco Systems
$170,145/yr
2
Vrbo
$122,517/yr
3
GE
$116,372/yr
6
Aviall
$114,704/yr
7
Eaton
$113,945/yr

What are total pay estimates for a Customer Service Manager at different companies?

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Company
Jobs
Total Pay Range
Walmart
3.3
Customer Service ManagerSee 736 salaries from this location

$28

 / hr

$27

 / hr

$26

 / hr

$85,247

 / yr

$24

 / hr

$31

 / hr

$79,924

 / yr

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$64,644

 / yr

$91,123

 / yr

$66,970

 / yr

$31

 / hr

$31

 / hr

$66,450

 / yr

$74,435

 / yr

$69,153

 / yr

$27

 / hr

$77,019

 / yr

$74,647

 / yr

$74,361

 / yr

$90,218

 / yr
Download as data table
Viewing 1 - 20 of 4,420

Glassdoor Economist Pay Overview

What is the pay outlook for Customer Services & Support?

Customer services & support jobs are in increased demand, with general skills offering more options for job-seekers and greater compensation for job seekers with higher education and specialized skills. To remain competitive, job seekers should consider specialization as well as obtaining industry-specific certifications.

Recent Salaries Shared

For customer service manager

Salary Share
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Job Title

Location

Total Pay

Base Pay | Additional Pay

Total Years of Experience

Years at Recent Employer

Submitted

Date of Time

Customer Service Manager (CSM)

United States of America

 | 4-6 years

$20

/hr

SubmittedYesterday

4-6 years
Yesterday
Customer Service Manager (CSM)

United States of America

 | 1-3 years

$17

/hr

SubmittedYesterday

1-3 years
Yesterday
Customer Service Manager

United States of America

 | 10-14 years

$102,000

/yr

SubmittedYesterday

10-14 years
Yesterday
Customer Service Manager

United States of America

 | 10-14 years

$102,000

/yr

SubmittedYesterday

10-14 years
Yesterday
Customer Service Manager

United States of America

 | 15+ years

$117,700

/yr

$107K | $11K

SubmittedYesterday

15+ years
Yesterday
Customer Service Manager

United States of America

 | 4-6 years

$92,000

/yr

$82K | $10K

SubmittedYesterday

4-6 years
Yesterday
Customer Service Manager

United States of America

 | 15+ years

$98,000

/yr

$86K | $12K

SubmittedYesterday

15+ years
Yesterday
Customer Service Manager (CSM)

United States of America

 | 4-6 years

$230,000

/yr

$200K | $30K

SubmittedYesterday

4-6 years
Yesterday
Customer Service Manager

United States of America

 | 1-3 years

$24

/hr

SubmittedYesterday

1-3 years
Yesterday

Customer Service Manager pay FAQ

The national average salary for a Customer Service Manager is $50,688 per year in United States. Filter by location to see a Customer Service Manager salaries in your area. Salaries estimates are based on 8889 salaries submitted anonymously to Glassdoor by a Customer Service Manager employees.

The highest salary for a Customer Service Manager in United States is $76,483 per year.

The lowest salary for a Customer Service Manager in United States is $33,593 per year.

If you are thinking of becoming a Customer Service Manager or planning the next step in your career, find details about the role, the career path and salary trajectory of a Customer Service Manager.