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Salary Details for a Customer Service Manager at Amazon

Updated Sep 10, 2023

Total Pay Estimate & Range

Total Pay Range
$62K - $97K/yr
Base Pay
$53K - $80K/yr
Additional Pay
$9K - $17K/yr

$77K

/yr
$62K$97K
Most Likely Range
See Total Pay Breakdown below

The estimated total pay for a Customer Service Manager at Amazon is $77,019 per year. This number represents the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. The estimated base pay is $65,034 per year. The estimated additional pay is $11,985 per year. Additional pay could include bonus, stock, commission, profit sharing or tips. The "Most Likely Range" represents values that exist within the 25th and 75th percentile of all pay data available for this role.

How accurate is this most likely Total Pay range (base + additional) of $62K-$97K/yr?

Related SearchesAll Customer Service Manager Salaries | All Amazon Salaries

Total Pay Breakdown

$77,019

Total Pay

Pay TypePay EstimateMost Likely Range% of Total Pay
Base Pay
$65,034/yr$53K - $80K84.4%
Stock
$11,985/yr$9K - $17K15.6%

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Recent Salaries for a customer service manager at Amazon

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Job Title

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Total Pay

Base

 | 

Additional

Years of Experience
Submitted Date
Job TitleTotal Pay

Years of Experience

Base

 | 

Additional

Location

Submitted Date

Customer Service Manager (CSM)

Seattle, WA

$124,000/yr

$124K

 | 

$0

4-6 years
Apr 25, 2023
Customer Service Manager (CSM)$124,000

4-6 years

$124K

 | 

$0

Seattle, WA

Apr 25, 2023

Customer Service Manager

Towson, MD

$92K - $107K/yr
15+ years
Mar 22, 2023
Customer Service Manager$92K - $107K

15+ years

Towson, MD

Mar 22, 2023

Customer Service Manager (CSM)

Charlotte, NC

$65,000/yr

$65K

 | 

$0

1-3 years
Mar 8, 2023
Customer Service Manager (CSM)$65,000

1-3 years

$65K

 | 

$0

Charlotte, NC

Mar 8, 2023

Customer Service Supervisor

Atlanta, GA

$37K - $43K/yr
7-9 years
Dec 3, 2022
Customer Service Supervisor$37K - $43K

7-9 years

Atlanta, GA

Dec 3, 2022

Customer Service Manager

Fort Collins, CO

$56K - $65K/yr
1-3 years
Aug 3, 2022
Customer Service Manager$56K - $65K

1-3 years

Fort Collins, CO

Aug 3, 2022

Customer Service Supervisor

Seattle, WA

$59K - $69K/yr
1-3 years
May 31, 2022
Customer Service Supervisor$59K - $69K

1-3 years

Seattle, WA

May 31, 2022

Customer Service Manager (CSM)

Phoenix, AZ

$62K - $72K/yr
1-3 years
Jan 13, 2022
Customer Service Manager (CSM)$62K - $72K

1-3 years

Phoenix, AZ

Jan 13, 2022

Customer Service Manager

Kennewick, WA

$51K - $59K/yr
1-3 years
Sep 4, 2021
Customer Service Manager$51K - $59K

1-3 years

Kennewick, WA

Sep 4, 2021

Customer Service Team Manager

Tampa, FL

$75K - $88K/yr
7-9 years
Aug 1, 2021
Customer Service Team Manager$75K - $88K

7-9 years

Tampa, FL

Aug 1, 2021

Sr. Customer Experience Manager

Seattle, WA

$108K - $126K/yr
10-14 years
Jul 15, 2021
Sr. Customer Experience Manager$108K - $126K

10-14 years

Seattle, WA

Jul 15, 2021

Viewing 1 - 10 of 27

Amazon Salary FAQs

The average salary for a Customer Service Manager is $56,710 per year in United States, which is 26% lower than the average Amazon salary of $77,019 per year for this job.

The salary trajectory of a Customer Service Manager ranges between locations and employers. The salary starts at $49,241 per year and goes up to $173,817 per year for the highest level of seniority.

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