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Salary Details for a Customer Service Specialist at Discover

Updated Sep 16, 2021

Total Pay Estimate & Range

Total Pay Range
$39K - $53K/yr
Base Pay
$36K - $49K/yr
Additional Pay
$2K - $4K/yr

$45K

/yr
$39K$53K
Most Likely Range
See Total Pay Breakdown below

The estimated total pay for a Customer Service Specialist at Discover is $45,251 per year. This number represents the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. The estimated base pay is $42,104 per year. The estimated additional pay is $3,146 per year. Additional pay could include bonus, stock, commission, profit sharing or tips. The "Most Likely Range" represents values that exist within the 25th and 75th percentile of all pay data available for this role.

How accurate is this most likely Total Pay range (base + additional) of $39K-$53K/yr?

Related SearchesAll Customer Service Specialist Salaries | All Discover Salaries

Total Pay Breakdown

$45,251

Total Pay

Pay TypePay EstimateMost Likely Range% of Total Pay
Base Pay
$42,104/yr$36K - $49K93%
Bonus
$3,146/yr$2K - $4K7%

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Commercial Customer Service Representative

What’s the best way to have a lack of compensation and incentive conversation in your department? I went above and beyond for years doing extra work, organizations etc and nothing has been reflected in pay. I thought my 5 year was going to finally show something but it did not. I’ve inquired about pay but it’s gotten nowhere.

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Customer Service Specialist
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United States

Recent Salaries for a customer relations at Discover

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Job Title

Location

Total Pay

Base

 | 

Additional

Years of Experience
Submitted Date
Job TitleTotal Pay

Years of Experience

Base

 | 

Additional

Location

Submitted Date

Customer Service Representative

Salt Lake City, UT

$37K - $43K/yr
1-3 years
Jun 7, 2023
Customer Service Representative$37K - $43K

1-3 years

Salt Lake City, UT

Jun 7, 2023

Customer Service Representative

New Albany, OH

$37,000/yr

$37K

 | 

$0

0-1 year
Jun 3, 2023
Customer Service Representative$37,000

0-1 year

$37K

 | 

$0

New Albany, OH

Jun 3, 2023

Customer Service Representative

Salt Lake City, UT

$44K - $51K/yr
15+ years
May 31, 2023
Customer Service Representative$44K - $51K

15+ years

Salt Lake City, UT

May 31, 2023

Customer Service Representative

Columbus, OH

$49,000/yr

$49K

 | 

$0

1-3 years
May 26, 2023
Customer Service Representative$49,000

1-3 years

$49K

 | 

$0

Columbus, OH

May 26, 2023

Customer Service

Brandywine, DE

$37,000/yr

$37K

 | 

$0

1-3 years
May 11, 2023
Customer Service$37,000

1-3 years

$37K

 | 

$0

Brandywine, DE

May 11, 2023

Customer Service Representative

Cleveland, OH

$33K - $39K/yr
0-1 year
Apr 17, 2023
Customer Service Representative$33K - $39K

0-1 year

Cleveland, OH

Apr 17, 2023

Lead Customer Experience Specialist

Chicago, IL

$89K - $103K/yr
4-6 years
Apr 16, 2023
Lead Customer Experience Specialist$89K - $103K

4-6 years

Chicago, IL

Apr 16, 2023

Customer Service Representative

Rantoul, IL

$35K - $41K/yr
4-6 years
Apr 11, 2023
Customer Service Representative$35K - $41K

4-6 years

Rantoul, IL

Apr 11, 2023

Customer Service Representative

Columbia, MD

$37,000/yr

$37K

 | 

$0

7-9 years
Apr 4, 2023
Customer Service Representative$37,000

7-9 years

$37K

 | 

$0

Columbia, MD

Apr 4, 2023

Customer Service Representative (CSR)

Phoenix, AZ

$46,000/yr

$46K

 | 

$0

7-9 years
Mar 29, 2023
Customer Service Representative (CSR)$46,000

7-9 years

$46K

 | 

$0

Phoenix, AZ

Mar 29, 2023

Viewing 1 - 10 of 144

Discover Salary FAQs

The average salary for a Customer Service Specialist is $39,377 per year in United States, which is 12% lower than the average Discover salary of $45,251 per year for this job.

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Discover Benefits

  • 401K Plan(172 comments)

    Great company match. Excellent options.

  • Health Insurance(132 comments)

    Nothing best coverage ever I recommend working for discover

  • Vacation & Paid Time Off(84 comments)

    No complaints. The amount of time off we receive has continued to increase over the years- more paid holidays in addition to our paid time off

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A community to ask questions and seek advice on negotiating your salary, compensation, etc.

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This bowl is to discuss compensation and benefits for Consultants

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