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Salary Details for a Customer Care Manager at Lumen

Updated Oct 26, 2022

Total Pay Estimate & Range

Total Pay
$120,735/yr
Base Pay
$81,796/yr
All Additional Pay
$38,939/yr

$120,735

 / yr

Total Pay

Total Pay:
Most Likely Range
Possible Range
See Total Pay Breakdown below

The estimated total pay for a Customer Care Manager at Lumen is $120,735 per year. This number represents the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. The estimated base pay is $81,796 per year. The estimated additional pay is $38,939 per year. Additional pay could include bonus, stock, commission, profit sharing or tips. The "Most Likely Range" represents values that exist within the 25th and 75th percentile of all pay data available for this role.

How accurate is this most likely Total Pay range (base + additional) of $94K-$158K/yr?

Related SearchesAll Customer Care Manager Salaries | All Lumen Salaries

Total Pay Breakdown

$120,735

Total Pay

Pay TypePay EstimateMost Likely Range% of Total Pay
Base Pay
$81,796/yr$52K - $128K67.7%
Bonus
$9,144/yr$7K - $13K7.6%
Stock
$10,369/yr$8K - $15K8.6%
Commission
$19,426/yr$15K - $27K16.1%

What are some related job titles for a Customer Care Manager?

Some related job titles are Call Center Manager salaries with median pay of $93,152, Call Center Supervisor salaries with median pay of $62,796, Customer Service Manager salaries with median pay of $64,631, Customer Support Manager salaries with median pay of $79,204.

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Customer Care Manager
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United States

Lumen Salary FAQs

The average salary for a Customer Care Manager is $56,221 per year in United States, which is 53% lower than the average Lumen salary of $120,735 per year for this job.

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Lumen Benefits

  • Health Insurance(216 comments)

    Very deep with options and co-pays

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    Very competitive with others in the industry

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Forbes has recognized Lumen as one of the World’s Top Female-Friendly Companies in 2022 for our focus on our support of women’s careers, as well as female representation at the executive level. Our Women Empowered Employee Resource Group is just one example of our dedication to creating opportunities for our team members to network and connect within their communities. Looking for a role in the tech field? Learn more about careers and life at Lumen and apply today at jobs.lumen.com #WomenInTech #BeYouAtLumen
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