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Salary Details for a Customer Service Representative at Lumen

Updated Nov 17, 2022

Total Pay Estimate & Range

$42,684/yr
Total Pay
$40,268/yrBase Pay
$2,416/yrBonus

$42,684

 / yr
$28K$65K
Most Likely Range
Possible Range

The estimated total pay for a Customer Service Representative at Lumen is $42,684 per year. This number represents the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. The estimated base pay is $40,268 per year. The estimated additional pay is $2,416 per year. Additional pay could include bonus, stock, commission, profit sharing or tips. The "Most Likely Range" represents values that exist within the 25th and 75th percentile of all pay data available for this role.

See Total Pay Breakdown below

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Related SearchesAll Customer Service Representative Salaries | All Lumen Salaries

Total Pay Breakdown

$42,684

Total Pay

Pay TypePay EstimateMost Likely Range% of Total Pay
Base Pay
$40,268/yr$27K - $61K94.3%
Bonus
$2,416/yr$2K - $3K5.7%

Current Job Openings for a Customer Service Representative at Lumen

Customer Service Representative
51 new
United States

Customer Service Representative Salaries by Demographic

Averages based on self-reported salaries. There may be multiple reasons for pay differences - one of which is a small number of salaries submitted per job. Help make it more accurate by adding yours. Learn how this feature works.

Race/Ethnicity
Salaries Submitted
Average Base Pay (USD)
Black or African American
3 salaries

$32,274

/yr
Race/Ethnicity Not Reported
68 salaries

$35,704

/yr
Indigenous American or Alaska Native
Not enough salaries reported
Native Hawaiian or Other Pacific Islander
Not enough salaries reported
Middle Eastern
Not enough salaries reported
Hispanic or Latinx
Not enough salaries reported
White
Not enough salaries reported
Asian
Not enough salaries reported

Lumen Salary FAQs

The average salary for a Customer Service Representative is $36,119 per year in United States, which is 15% lower than the average Lumen salary of $42,684 per year for this job.

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Lumen Benefits

  • Health Insurance(216 comments)

    Very deep with options and co-pays

  • 401K Plan(195 comments)

    Very competitive with others in the industry

  • Vacation & Paid Time Off(123 comments)

    Very competitive with others in the industry

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Lumen’s ability to fulfill our purpose, to further human progress through technology, is dependent upon our talented and innovative...More

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This is the employer's chance to tell you why you should work for them. The information provided is from their perspective.

Company Updates

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Lumen

18 days ago

Careers
We’re proud to share that our university relations program has been named a RippleMatch 2023 Campus Forward Award Winner for our investment in next-generation talent through internships and early-career programs.​ Congratulations to our team for this recognition; we appreciate everything you do to bring the next generation of talent into our organization!
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Lumen recognized nationally for valuing Generation Z, early-career employees
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Lumen

82 days ago

Company News
Lumen Announces CEO Transition - Introducing Kate Johnson Kate Johnson has been appointed President, Chief Executive Officer, and a member of the company's Board of Directors, effective November 7, 2022. Johnson succeeds Jeff Storey, who has announced his retirement after a distinguished 40-year career within the telecommunication and technology industries, including Lumen and its predecessors. Storey will remain with the company through December 31, 2022, to ensure a smooth transition. If you would like to learn more about this transition, visit the news release below.
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Lumen Announces CEO Transition
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