Crimson Hexagon Company Updates | Glassdoor

Company Updates

  • General Motors uses Crimson Hexagon's AI-powered platform to respond to CustomerCare inquiries 3x faster.

    Crimson Hexagon's AI consumer insights platform powers GM's customer care

    For General Motors, which sells about 10 million cars a year in dozens of countries, keeping a finger on the digital discourse isn't always easy. The challenge is how to reach a global community of car owners across countless social media channels, call centers, email inboxes, and message boards with a comparatively small customer relations team.

  • A Defining Moment: Crimson Hexagon is Joining Brandwatch

    A Defining Moment: Crimson Hexagon is Joining Brandwatch

    The message then was simple. You may not be on social media but that doesn't mean people aren't talking about you there. You need to be listening. Since then social media and social listening have evolved - a lot. Our customers are now embedding the data we analyze in more teams across their organizations.

  • Brandwatch & Crimson Hexagon Merge

    Press | Brandwatch

    NEW YORK, OCTOBER 4, 2018 - Today Brandwatch and Crimson Hexagon, two leaders in the social intelligence space, announce the signing of a merger agreement. This merger, expected to close in Q4, creates a c. $100 million annual recurring revenue business that will move forward as Brandwatch.

  • Written by Lou Jordano, CMO of Crimson Hexagon

    Social Media Analysis Shows Nike Scored a Major Win With Kaepernick Ad

    4 min read Opinions expressed by Entrepreneur contributors are their own. On the 30th anniversary of the iconic Just Do It slogan, Nike released an advertisement featuring a black-and-white image of Colin Kaepernick with the text "Believe in something. Even if it means sacrificing everything." Within minutes, social media was abuzz with reaction.

  • Crimson Hexagon Announces Cutting Edge Reverse Image Search Capability

    Crimson Hexagon Delivers Cutting Edge Reverse Image Search Capabilities

    We've always been proud of our industry leading technology and its ability to help enterprises uncover insights. But what if using our state of the art enterprise platform was just as easy as using your favorite consumer-facing app? We're modernizing our platform with the latest development tools to make it look and feel more intuitive than ever.

  • Machine Learning Helps GM Sort Through Relevant Social Media

    Social media has redefined how consumers interact with businesses and companies. Now, it's easier than ever to reach out, get answers and provide crucial feedback. At General Motors, the automaker has employed artificial intelligence and machine learning to help get the job done.

  • Written by Justin Khaksar, Managing Director & SVP, EMEA & APAC

    Why businesses should value different social data sources post-GDPR - GDPR.Report

    It comes as no surprise that the General Data Protection Regulation (GDPR) is top of mind for executives - and it might have something to do with that €20 million fine for non-compliance... The regulation is an important turning point as businesses give back the power of data to the consumer.

  • Interview with Lou Jordano, Chief Marketing Officer

    How marketers can win with AI

    In today's customer-centric world, it's more important than ever to be organized, responsive, and helpful when engaging with customers online. Artificial Intelligence makes this simpler for many businesses, especially in the social space, but AI can also seem unintuitive for some instances. Here's how marketers can better use AI to engage with consumers.

  • Crimson Hexagon selected as a Coolest Companies Finalist

    2018 BostonFest Coolest Companies Finalists, Best Workplaces

    Now in its seventh edition, the Coolest Companies is not about winning (okay, okay, it's also about winning); we see it as a chance to create a spotlight for the companies that have the best culture, or that are working on the coolest stuff-in other words, the places where employees end up being happy.

  • Interactive map of Instagram posts about food in NYC

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