Check out this article from our Eric Stephenson, our Chief Wellness Officer on how managers can create a drama-free spa workplace!
Elements Massage® Ranked No. 1 in Newsweek’s “2019 America’s Best Customer Service” companies in the U.S. in the ‘Spa, Beauty and Wellness’ category
Englewood, Colorado (March 12, 2019) – Elements Massage®, one of the fastest-growing therapeutic massage franchises in the nation, was recognized by Newsweek as No. 1 in its 2019 America’s Best Customer Service list in the ‘Spa, Wellness and Beauty’ category.
Newsweek examined the ways in which many companies nurture their relationships with consumers, and worked with Statista, a respected global research firm, to collect and analyze data across 141 retail categories. The compiled rankings reveal the best customer-service companies, with Elements Massage landing in the top spot.
Elements Massage, which provided 2-million massages last year, is rooted in its customer service approach which is exemplified by customers reporting an impressive 79 percent Net Promoter Score, reflective of the high-quality, personalized experience.
Elements Massage® Ranks No. 340 on Entrepreneur’s 2019 Franchise 500® List
Denver, Colo. (January 24, 2019) – Elements Massage®, one of the fastest-growing therapeutic massage franchises in the nation, ranked No. 340 on Entrepreneur magazine’s 2019 Franchise 500® list. This is the sixth time the brand has made this prestigious list.
“Our aim is to provide every customer with a unique and personalized experience,” said Jeremy Morgan, CEO of Elements Massage. “This is also our approach with franchisees. The Elements Massage brand has added more resources to ensure we’re providing a best-inclass and personalized approach to helping franchisees succeed at growing their businesses. The Entrepreneur Franchise 500 recognition is an honor because it indicates we are succeeding at delivering on our promise to customers and franchisees alike."
2018 Inc. 5000 Ranks Elements Massage® and WellBiz Brands Amongst Top Private Companies
DENVER (August 15, 2018) – Inc. magazine ranked Elements Massage® No. #4005 and WellBiz Brands, Inc. No. #4546 on its 37th annual Inc. 5000, the prestigious ranking of the nation's fastest-growing private companies. The list represents a unique look at the economy’s most dynamic segment – its independent small and mid-sized businesses.
“I am extremely proud that Elements Massage has been recognized along with so many amazing companies. Our brand’s growth is a true testament to the fact we have a great consumer product,” said Jeremy Morgan, CEO of Elements.