My dad was an accomplished high school basketball coach for 20 years. He had a number of "coachisms" that I remember, but the one that really stuck with me went something like this: "Don't worry when the coach is yelling at you. Worry when he stops, because that means he's given up on you."
Building a high-performing team starts with practicing empathy. The best source of empathy? Providing team members with tools and time to get to know each other paired with active listening. To help team members create better relationships, Casey Spille, our HR lead, crafted a series of questions based on " The 36 Questions That Lead To Love," originally published in the New York Times in 2015.