Medallia Company Updates | Glassdoor

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Company Updates

  • We're beyond excited to be sponsors of this year's Watermark Conference for Women. Who else will be joining us tomorrow?

    Watermark Conference for Women | Silicon Valley

    This conference was exactly what I needed professionally and personally. I'm struggling with a potential career move and after the election felt like women's progress was impacted. The conference left me excited to take action on my pivot and inspired by our speakers' stories and conversations.

  • "Software-company Medallia added Milk Stork’s breast-milk delivery service this year." http://glassdoor.com/slink.htm?key=vQ7dv

    Beyond Leave, the Surprising Parent-Friendly Perks More Companies Are Funding with Their Tax Cuts

    Helping working families Since the federal corporate tax cuts were announced, many companies have said they will offer employees cash bonuses, while others have expanded or started new benefits, including paid parental leave.

  • "No amount of marketing dollars can save a brand with a bad customer experience…" http://glassdoor.com/slink.htm?key=vQs8o

    Creating The Perfect Storm Of Bad Customer Experience - B&T

    In this guest post, Zach Hotchkiss (pictured below), country manager ANZ at Medallia, argues no amount of marketing dollars can save a brand with a bad customer experience... Sit back and think who is getting customer experience right. My guess is there aren't more than five companies that come to mind straight way.

  • Hear from our own Mike Kourey on how CFOs should look beyond the books and use CX data to help determine how their business is going to perform in future. http://glassdoor.com/slink.htm?key=vQsvO

    Video: Medallia CFO on the value of customer experience data - Financial Director

    Digital Transformation " " Video: Medallia CFO on the value of customer experience data Mike Kourey, CFO at Medallia, explains why it's crucial for CFOs to look beyond the books and at the customer experience for a better idea of future trends

  • Check out what inspired our new office in San Mateo! We'r pretty in love with it.

    Global Influence Mixes With Local Expertise at Medallia's Silicon Valley Office By M Moser

    Studying maps of informally planned cities in Europe, India, and South America led M Moser Associates to design solutions for the San Mateo office of technology company Med...

  • “Listening to this feedback has helped us provide a differentiated and unique experience across each of our hotels, and evolve our approach based on changing guest expectations.” Ron Pohl, Senior Vice President & Chief Operations Officer for Best Western Hotels & Resorts.

  • "64 percent in this age group rate themselves as more loyal to a brand than their parents’ generation."

    3 Ways to Build Millennial Brand Advocates

    It's hard to go a day without reading an article about the brands and industries millennials are killing off. From napkins to cereals to banks, the lineup of sectors that these 20- and 30-somethings are rethinking seems endless. It's enough to make marketers think that brand loyalty among millennials is dead.

  • Here are Forbes' 15 companies to watch in 2018.

  • "Organizations that gather actionable data, take immediate action on it, and make changes based feedback, will deliver better experiences resulting in both happier citizens and employees."

  • "This is an exciting development for us which will help us better understand the customer experience and shape our strategy to ensure we continue to deliver a first class service for all our customers." Tulsi Naidu, CEO, Zurich UK http://glassdoor.com/slink.htm?key=vQLxK

    Zurich rolls out Medallia Experience Cloud to enhance customer experience

    Medallia Experience Cloud provides the insurer with sophisticated customer data in real-time, giving employees another mechanism to help them understand and act on customer feedback to complement existing systems already in place. The technology also provides with valuable customer insights to help the insurer shape its customer retention strategy.

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