Medallia Company Updates | Glassdoor

Company Updates

  • “Bringing Medallia into the @Facebook ecosystem expands our impact & ensures that actual customer feedback, direct from the customer in real-time, is integrated within the organization’s collaborative productivity tools.” Anand Dass, Workplace by Facebook

    Medallia and Facebook Define Collaborative Customer Experience Management

    Integration of Medallia Experience Cloud and Workplace by Facebook Makes It Easier To Collaborate Across Teams And Act On Customer Feedback Medallia, Inc, and Facebook today announced a strategic partnership to connect Medallia Experience Cloud, the #1 customer experience management platform, with Workplace by Facebook, Facebook's leading enterprise collaboration platform, to enable companies of all types and sizes to share, collaborate, and act on customer feedback.

  • "By 2020, customers will manage an estimated 85% of brand interactions without speaking to a human."

    How retailers can embrace the power of digital

    By 2020, customers will manage an estimated 85% of brand interactions without speaking to a human. The prevalence and richness of digital touchpoints means that companies are accumulating a huge volume of measurable information about their customers. This information is power, and leaders are using it to learn from their customers and provide outstanding experiences.

  • We sat down with our own Matt Bertenthal to discuss GDPR and the plans we have in place to comply with the new requirements.

  • "Susan brings the right combination of skills, experience, and passion to help us tackle our biggest challenge: maintaining our strong culture while rapidly growing our global workforce." -Borge Hald, CEO of Medallia

    Medallia Appoints Susan Lovegren as Chief People Officer

    "With more than 25 years in leadership at technology companies, Susan is passionate about developing great working environments. Her track record of working for high-growth companies with values-driven cultures speaks for itself," said , CEO of Medallia.

  • We love our San Mateo office and we're honored to be one of IIDA's award winners this year.

    IIDA Northern California 2018 Honor Award Winners - Office Snapshots

    IIDA Northern California 2018 Honor Award Winners OAKLAND, CALIFORNIA - The International Interior Design Association of Northern California has announced the winners of the 2018 Honor Awards. "Now in its 14th year, the annual IIDA NC Honor Awards celebrates the diverse industry of Interior Design and state-of-the-art interior projects from across Northern California.

  • "We have this incredible tool that allows customers to tell us what is really happening when they are shopping with us, and it’s incredibly valuable to us." -Caitlin Szpakowski of Urban Outfitters.

    Urban Outfitters Leverages Medallia To Apply Learnings that Enhance the Customer Experience

    Officials at Urban Outfitters have gained key customer experience insights during the past years, thanks to their partnership with Medallia. Loyalty360 talked to Caitlin Szpakowski, store operations and customer experience manager for Urban Outfitters, about what company officials have learned, particularly from the past two holiday seasons.

  • In San Mateo? We are hosting a Sales event this Thursday. Everybody is welcome! RSVP soon, we have limited seating!

    Women in Sales - The Time is Now!

    At Medallia we proudly support a work environment where everybody is valued. As part of our journey, we are taking things to the next level and creating a community for women to meet and share their experiences. To kick things off, Medallia will be hosting our very first Women In Sales event in our new San Mateo location.

  • Live in Austin? We're hiring! Check out our open positions with this growing team.

    Calling all techies: These 5 Austin companies are hiring like crazy

    Driving Austin's lush job market is the local tech community, with opportunities aplenty across all departments. On the prowl for the next phase of your career? We wrangled up five companies from the tech sector to kickstart your search.

  • Happy International Women's Day! We celebrated this morning by launching the second phase of our mentorship program, Wired, geared towards empowering women.

  • We're beyond excited to be sponsors of this year's Watermark Conference for Women. Who else will be joining us tomorrow?

    Watermark Conference for Women | Silicon Valley

    This conference was exactly what I needed professionally and personally. I'm struggling with a potential career move and after the election felt like women's progress was impacted. The conference left me excited to take action on my pivot and inspired by our speakers' stories and conversations.

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