MindTouch, Inc. Company Updates | Glassdoor

Company Updates

  • Culture is BIG at MindTouch!

    Economics of Scaling Culture

    A Town Hall meeting allows the individuals in a company to feel like they're on a level playing field, that their concerns are important, and that

  • Spin Cycles and Curveballs - Customer Engagement Creates Winning Businesses

    Know thy customer! The importance of customer understanding has never been more obvious than it is today. Companies like Amazon, Facebook, Apple,

  • Building Customer Success Into The DNA of Your SaaS Start-up - An Interview With Aaron Fulkerson, CEO, MindTouch

    By Geoff Roberts As the SaaS business model has matured over the course of the past decade, it's fair to say that awareness of the importance of the customer success function has escalated dramatically. Any SaaS business' success is intrinsically intertwined with the success of its customer

  • Five Trends Accelerating Customer Self-Service Demand

    The customer support field has undergone a renaissance during the last five years. A flood of technological innovation has improved support experiences in a drive to bolster renewal rates and customer loyalty. As such, there's been a perfect storm of market forces driving growth in customer self-service.

  • Grit, Arete, Integrity, Zanshin, and Shoshin is what our company is made of. What are some of your core co. values?

  • At MindTouch, we have taken an approach that's unusual these days, at least in software. We have focused on sustainable growth that does not depend on outside investors.

    Doubling Responsibly

    At MindTouch, we have taken an approach that's unusual these days, at least in software. We have focused on sustainable growth that does not depend on

  • Meet the newest MindToucher, Patrick!

  • Economics of Scaling Culture

    A Town Hall meeting allows the individuals in a company to feel like they're on a level playing field, that their concerns are important, and that

  • "Self-Service Creates Understanding and Actionable Data" - Gainsight

    A self-service experience is the key enabler of understanding, both for your buyers'/customers' success, and your company's insights into their needs. As seen in the video below, Gainsight understands the value in analyzing the entire customer journey, from pre-sale through customer success.

  • Being a Boring Success

    I met Ed Viesturs, heard him speak, and had dinner with him. Ed summited Everest seven times (eleven attempts). He's an incredible human who climbed

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