From Sunrise Chief Clinical Officer Sue Coppola Each year, I’m proud to take International Nurses Day to honor our team member nurses for the warm, people-centered care they provide to our beloved residents. The past year-and-a-half has posed unique challenges to all of our Sunrise team members, including our team of incredible nurses. They have risen to the occasion with compassion, sacrifice, and empathy to steadfastly champion our residents’ overall quality of life. And in the past few months, nurses have been instrumental in protecting our communities from COVID-19 by getting vaccinated and encouraging others to do the same. As vaccination rates rise, I’m thrilled to see our communities welcome brighter days ahead. Our nurses will continue to lead the way not just as medical professionals, but as the nursing leaders of the entire wellness team. Our nurses’ comprehensive approach to overall well-being will help our residents to enjoy full, vibrant lives in the months and years to come. For this and so much more, I extend my deepest gratitude to our Sunrise nurses.
From Chief Human Resources Officer Laurie Pack— Long before they were rightfully afforded the same legal rights as white Americans, people of color persevered through racism and segregation to make our country the great nation that it is—serving on the frontlines of our military, hospitals, schools and other essential services. At Sunrise, nearly three quarters of our employee population identifies as a person of color, and more than a third of our team members are Black. They hail from countries across the world, such as Ghana, Kenya, Ethiopia, Guatemala, Dominican Republic, Honduras, Cuba, Brazil, and Jamaica. They bring richness, diversity, and culture to our communities, and joy, warmth, and vibrancy to our residents. Over the past 11 months, they have continued to demonstrate a commitment to our mission that is worthy of appreciation throughout the month of February and beyond. As we recognize Black History Month, I wanted to express my gratitude to serve those who have so bravely and selflessly served our country and communities.
A message from Chief Executive Officer Chris Winkle As we celebrate Veterans Day (U.S.) and Remembrance Day (Canada), it is my privilege to acknowledge those across Sunrise who gave for their countries. We’re honored to work alongside so many team members and serve so many residents who have made significant contributions and sacrifices to protect our safety and freedom. In 2020, our former service members fight alongside us all in a new and very different battle. As we journey through the COVID-19 pandemic, we continue to draw strength and resilience from our veterans—and our seniors—who have lived through dark and challenging times, and have seen our country emerge from that darkness, stronger than before. A well-known writer and philosopher once said, “The true soldier fights, not because he hates what is in front of him, but because he loves what is behind him.” To all our veterans—and their families who also serve—we thank you for your selflessness and bravery. All my gratitude, Chris
Today 41 Sunrise communities are celebrating receiving a distinguished award for quality care, following selection by the American Health Care Association and National Center for Assisted Living. Thirteen Sunrise communities earned the Silver?Achievement in Quality Award, and 28 earned the Bronze?Commitment to Quality Award. Sunrise has received more than 340 National Quality Awards?more than any other assisted living provider. "These esteemed industry awards spotlight our evidence-based approach to care and services and our commitment to continuous performance improvement," says Chief Clinical Officer Sue Coppola. "Thank you to our Sunrise heroes who continue to serve on the front lines and promote overall well-being for residents." The National Quality Award program complements Sunrise's strong existing quality process, a blended program that helps drive quality by monitoring and measuring key clinical and non-clinical indicators. This systematic approach supports Sunrise's holistic management of delivering care and services, team member engagement, and customer satisfaction.
From CEO Chris Winkle Each Veterans Day (U.S.) and Remembrance Day (Canada), we recognize the millions of Americans and Canadians who have served their countries. As a longtime history buff, I’ve always had a deep appreciation for what our armed forces members do to make the world a safer place. I'm honored that Sunrise has so many veteran team members, and I’m privileged to work alongside them as we bring meaningful days to every Sunrise resident, including many who have also served. The article below on The Sunrise Blog tells the stories of a few of the many remarkable veterans who are part of the Sunrise family. It is an honor to both work with, and serve, our veterans. http://glassdoor.com/slink.htm?key=vMuuT
At Sunrise, we're committed to bringing meaningful days to all of our residents, including those with memory loss. An important part of doing so is hiring and nurturing compassionate, empathetic team members with a passion for serving others. "You have to hire people who have empathy, and have a really excellent training program whereby they’re well-trained and prepared. It’s not just about coming to a classroom and hearing it, but it’s about how you do it. And there’s a lot of mentoring and support that go into that," said Rita Altman, Sunrise's senior vice president of Memory Care & Program Services. Read more! http://glassdoor.com/slink.htm?key=vM4h6
We’re proud to share that Great Place to Work® and Fortune have ranked Sunrise No. 12 on their list of the Best Workplaces for Aging Services among large organizations! Survey results cited team members’ pride in their work and in their ability to make a difference. Sunrise also received high marks when it comes to welcoming new employees, creating a safe environment, and treating team members with fairness. “We remain committed to cultivating and growing our team members within the organization, and are always seeking to strengthen our position as an employer of choice in our industry,” said Chris Winkle, CEO. “This continued recognition from Great Place to Work® is reflective of the compassionate, inclusive, and supportive culture we foster here at Sunrise.” http://glassdoor.com/slink.htm?key=vM4kO
From Sue Coppola, Chief Clinical Officer Each May, we have the opportunity to pause and show our appreciation for an extraordinary group within our Sunrise family: our nurses. National Nurses Week in the U.S. begins on May 6, and International Nurses Day is recognized on May 12, Florence Nightingale's birthday. We recognize the vast contributions that every Sunrise nurse makes. Nurses are instrumental in taking a holistic approach to care, considering the mind, body, and spirit, as they collaborate with other community team members to deliver high-quality care and promote residents’ overall well-being. This year, we presented five nurses with the second-ever Sunrise Nightingale Awards. These awards recognize excellence in nursing and are based on the characteristics exhibited by Florence Nightingale. Read more about these nurses' leadership and commitment on The Sunrise Blog: http://glassdoor.com/slink.htm?key=vMPwa To our Sunrise nurses and nursing professionals everywhere: thank you! Your unyielding care, love, and kind hearts do not go unnoticed.
From Chris Winkle, CEO I'm thrilled to share that Great Place to Work® and FORTUNE have recognized Sunrise among the top 70 Best Workplaces in the Bay Area! Sunrise is the only senior living operator to make this year’s list, which is based on what employees think about more than 60 elements of their job experience, such as innovation, trust, and feeling pride in their work. This third-party recognition is a testament to our team members and their commitment to both providing high-quality, personalized care to our families and to our mission of championing quality of life for all seniors. We are dedicated to cultivating a professionally and personally rewarding work environment. To take a spot on the Best Workplaces in the Bay Area list shows that our team members are engaged. http://glassdoor.com/slink.htm?key=vMAcD
From Chris Winkle, CEO More than 35 years ago, Paul Klaassen revolutionized senior living by opening the first Sunrise community—a warm, homelike environment dedicated to providing residents with high-quality, personalized care. I am thrilled to share that Paul has been inducted into the American Seniors Housing Association’s Senior Living Hall of Fame! Read more from me here: http://glassdoor.com/slink.htm?key=vQZwF