Meet the App Convenience team. "We are passionate about creating features that make our customers' experience on Zalando even better! In order to make the shopping experience simpler and faster for our app customers, we collaborate and partner up with a lot of other teams in Zalando. We also love to share our knowledge and best practices with other teams in the organisation by being an inspiration and a role-model to them. We are a diverse team which enjoys working with each other and always collaborate to deliver as a team and improve ourselves in the process."
91% of Danes say it is important to be able to choose how and where to pick up and drop off their parcels. So Zalando launched a pilot tailored to that need in July and now the results are in: 95% of Danish customers deem it “excellent.”
Zalando launched "free to be." to reposition our consumer brand. Jonny Ng, Director Marketing Strategy and Campaigns, elaborates: "It expresses a powerful truth about fashion: when we’re free to be who we want, and wear what we want, nothing can hold us back. It connects to our purpose as a company: to re-imagine fashion for the good of all. Zalando believes in a world where everyone is free to be themselves regardless of style, size, age, gender or background."
Less carbon dioxide emissions and waste: Zalando is launching a four-week pilot to test reusable packaging for the delivery of our customer orders. 10,000 customers in Finland, Norway, Sweden and Denmark will receive their items in reusable shipping bags.
As Zalando continues to grow, and with it the demand for outlets, we have a brand new outlet in Stuttgart and two more stores are to be opened by 2021. Zalando also offers job-seekers from the Stuttgart area new opportunities.
Meet the Mobile API team. "Our team builds and maintains the services supporting the Zalando #Fashion Store native Android & iOS apps. We work closely with frontend engineers building infrastructure to ensure the apps are performing well at any time, allowing our customers to enjoy thousands of products from our growing catalogue. The amount of different customer-facing projects to work on makes it hard to get bored. The impact you have on customers can be addictive and at times intimidating. Our ambition is high and the number of features we want to introduce to our users is tremendous. But, our resources don’t match our ambition - so the next challenge that we need to tackle is to scale up our team. We are a fun group that has weekly team lunches and snowboarding. By having a lot of exposure to interesting ideas and productive feedback from our colleagues makes it easy to grow a lot.”
Hello Hannover! We'll be opening our newest Zalando Outlet on August 29. The store in downtown Hannover will offer 1,500 square meters of sales space and three floors of designer and brand products with up to 70 percent off.
After successfully completing the testing phase, the TORU robots designed to relieve our logistics employees of particularly strenuous and unergonomic activities are now able to move into a pilot phase working with real customer orders.
"We develop software components to distribute items in our logistics network so that it fits with customer demand patterns - we apply mathematical optimization to determine how we need to relocate items so that logistics cost and delivery times are optimized. We have direct customer impact for every order as they get their parcel even faster, and tremendous impact on the efficiency of Zalando logistics at a large scale (at millions of items every week). We are a strong community with supportive peers where there is also lots of room for new ideas and approaches which we regularly explore in our research spike."
Fashion x Tech! We hosted a panel to discuss the unique roles our services Zalon, our curated styling service, and the Algorithmic Fashion Companion (AFC), our scalable outfit generator, play in personalized fashion.