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Employees Reveal What It’s *Really* Like to Work At Uber, Amidst Kalanick’s Resignation

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Travis Kalanick, the CEO and co-founder of Uber has resigned his post. The announcement came amidst pressure from investors who felt the crisis chapter of Uber needed to come to an end. It has only been a week since Uber revealed the findings of a months-long investigation into Uber’s office culture conducted by former U.S. Attorney General Eric Holder.

“I love Uber more than anything in the world and at this difficult moment in my personal life I have accepted the investors request to step aside so that Uber can go back to building rather than be distracted with another fight,” Mr. Kalanick said in a statement.

Earlier in the month, Kalanick,40,  had agreed to take a leave of absence due to the scandal surrounding the tech giant, writing to employees: “The ultimate responsibility, for where we’ve gotten and how we’ve gotten here, rests on my shoulders. For Uber 2.0 to succeed, there is nothing more important than dedicating my time to building out the leadership team. But if we are going to work on Uber 2.0, I also need to work on Travis 2.0 to become the leader that this company needs and that you deserve.”

However, those backing the ride-sharing app felt strongly that for Uber 2.0 to be come a reality, it meant that Kalanick had to formally resign. While he will remain on the board of directors, Kalanick is out as CEO.

According to Glassdoor, thus far in Q2 2017, CEO Travis Kalanick has a 77% CEO approval rating, according to his employees (higher than the average CEO approval rating of 67%). However, Kalanick’s approval rating has dropped since Q4 2016 from 92%.

Uber employees give the company overall a 3.9 rating so far in Q2 2017 (based on a 5-point scale: 1.0=very dissatisfied, 5.0=very satisfied). This is slightly higher than the average company rating on Glassdoor, which is 3.3. This data is based on at least 40 reviews shared by U.S.-based full- and part- time Uber workers, excluding drivers, on Glassdoor per quarter.

Back in February, Uber came under fire after former software engineer Susan Fowler blogged about experiencing a culture of sexual harassment, sexism and implicit bias. Immediately following the publication of her experiences, dozens of other employees came out with similar stories of “caveman culture” and “a hostile work environment”.

Four months after the scandal broke, many people are still asking “What is it really like to work at Uber? Is it still a troublesome workplace?”

After all, just last week the ride-hailing company fired 20 employees and was improving management training following an investigation by a law firm into sexual harassment allegations.

To get answers, we turned to anonymous employee reviews on Glassdoor. Here is a random sampling of recent full-time employee reviews in the U.S.:

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Editor’s Note: This article was originally published on June 13, 2017. It was updated June 21, 2017 given Kalanick’s resignation.


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