Costco Wholesale is the largest wholesale club operator in the country, with an impressive 590 membership warehouse stores serving more than 64 million cardholders in 40 states and in international destinations, such as Australia, Japan, Mexico, and Taiwan, just to name a few.
But Costco offers more than deep discounts and bulk packaging for its customers—the company offers its employees plenty of plusses, too: Costco’s been named one of Glassdoor’s Best Places to Work for the last two years—and for eight years total—and receives a 4.0 overall rating from current and past employees, 82 percent of which would recommend working at Costco to friends.
If you’d like to work at Costco, here’s everything you need to do to land a job at the wholesaler.
Applying to a Job at Costco
Head to Costco’s Glassdoor profile for an up-to-date list of available jobs offered throughout the company. Here, you can also narrow your search results by filtering for your preferred position, location, and the date the job was posted. When you find a job for which you’d like to apply, you will see an “Apply Now” button on the job listing page. Click it, and you’ll be taken to Costco’s jobs website, where you can review any specific instructions for applying to that exact position.
If you’re applying for a retail job, according to Costco’s website, the location to which you’ve applied will review your materials. “If the Costco location indicated in your application doesn't respond within 15 days, your application will be opened up to surrounding Costco locations,” it says. “You are welcome to contact those locations to let them know of your continued interest.”
Resume & Cover Letter Tips for Costco
According to Costco’s website, the wholesaler values three main qualities in its employees:
A commitment to quality. Costco carries a lot of products. But “by carefully choosing products based on quality, price, brand, and features, the company can offer the best value to members.” It wants team members who value giving customers quality products and service and much more.
An entrepreneurial spirit. Costco says that an entrepreneurial drive for excellence is what defines its staff at any level—and that drive is what they’ll be looking for in any new additions.
A cultural fit. Costco explains that offers “fair wages and top-notch benefits,” which has “created a workplace culture that attracts positive, high-energy, talented employees,” it says. In its new hires, Costco will be looking to see if you can fit into the positive, high-energy culture.
A resume and cover letter that stand out to Costco will show that you possess these qualities.
Talking to a Costco Hiring Manager
Glassdoor users report having multiple interviews with Costco hiring managers—sometimes as many as three interviews, both over the phone and in person. As one anonymous employee says in a Glassdoor review, “After my confirmation of my clear drug test a group interview was held with the district manager. He was very kind and informative about the company and its' policies. Lastly was a group interview with the district manager and two assistant store managers. This last interview was meant to familiarize me with the managers and the specific store policies.”
Most Glassdoor users report having positive conversations with Costco managers, describing the interviews as “informal” and “smooth.” But because many users also report meeting multiple managers at once—otherwise known as a group or panel interview—it wouldn’t hurt to brush up on your group interview skills. The biggest keys to a successful group interview is to take sure you address everyone in the room, remember everyone’s names, and always keep your cool.
Costco Interview Questions
Depending on the role for which you’re applying, you can expect to receive different questions. For example, if you’re applying for a customer-facing role, you can expect to be asked how you would handle difficult customers or solve an in-store problem—but if you’re working behind the scenes, you might be asked questions that give you a chance to show your initiative or skills.
That said, here are some more common questions you might be asked in an interview:
- Tell me about a time you displayed teamwork.
- Why do you want to work at Costco?
- Tell me about a time where you had to deal with conflict in the workplace.
- Where do you see yourself in five years?
- What are your strengths and weaknesses?
Salary Negotiation at Costco
According to Glassdoor’s salary data, 7,511 Costco employees have shared their salaries, which range from minimum-wage rates to more than $30 per hour, depending on the specific position. And a current employee wrote, “The pay and benefits are top tier, even for part time employees.”
But that doesn’t mean there isn’t room for negotiation. To negotiate your salary, make sure you build a case: Know what you’re worth by reviewing what other people are paid in your potential position, both at Costco and other similar retailers in the same location. You can find salary data submitted by Costco employees here, or use Glassdoor’s Know Your Worth tool for more info.
You should also remain firm but flexible in your negotiations. Be willing to compromise if the hiring manager offers you a higher salary that is reasonable, but less than what you asked for.
Learn More About Jobs at Costco
Today's the day to apply to one of the amazing roles at Costco. Need a bit more encouragement? Check out these resources and reads.