8 Words and Phrases to Never, Ever Use at Work

Every industry has its jargon. But some words and phrases can be unclear, unnecessary or even offensive. Maybe some of these are…

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11 Things to Never Say During Your Performance Review

Between the feeling of being thrust into the spotlight, the one-on-one setting with your manager and the gravity of what’s at stake,…

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5 Phrases to Never Say When Delivering Bad News

Whether you’re telling a coworker you’ve made a huge mistake or you’re a manager who needs to lay someone off, every time…

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Giving Feedback the Right Way

Feedback can be either positive or developmental. Being a good partner, teammate, or friend to others in work and life means helping…

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7 Phrases Your Coworkers Say (and What They Actually Mean)

It’s one of the many peculiarities of office life — often, people don’t say what they actually mean. Whether they need to…

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5 Signs You’re on Thin Ice at Work (& How to Fix It)

In an ideal world, you wouldn’t have to guess whether or not you’re failing to hit the mark at work. Your boss…

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The Ultimate Guide to Writing an Amazing Email

You may think of emails as quick to-dos that you can fire off in a matter of two minutes or sometimes, even…

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What Your Manager Really Means When They Say….

It’s no surprise that bosses can often have a language all their own. From shorthand in emails to cryptic sayings that infer…

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How Do I Avoid Being Pigeonholed?

In a recent survey, one question was posed by tons of my clients: How do I avoid being pigeonholed in my career?…

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5 Signs You’re Too Aggressive On Email

We’ve all been there: Furrowed or exaggerated brows, staring at an email message that reads just a little too aggressively. A curt…

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8 Words or Phrases to Avoid When You’re Trying to Project Confidence

Let’s get straight and to the point: words matter. A LOT. And they’re especially important in a professional context. Word choice can…

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9 Tips to Listen Like a True Leader

If you’re a manager, it helps to be a good talker. But great communication is as much about hearing others as it…

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