We recently launched a new initiative within our HR team called Open Source HR (#HootHROS). The idea is to empower our HR team to share what we’re working on, what we’re learning and where we’re finding inspiration.
This initiative also includes bringing transparency into our HR projects by creating detailed case studies—e. g., a recent global Periscope branding campaign, #FollowTheSun—breaking down where ideas came from, how we pitched and executed, metrics and results, and what we got wrong. Yes, what we got wrong.
That last part is really important, and highlights why transparency in HR matters. You might think a company like Hootsuite has advantages when it comes to Social HR, and you’d be right, but that doesn’t mean we don’t make mistakes.
Illuminating and sharing our mistakes in our case studies shows that, by nature, many social HR efforts are experimental. That means there’s always a degree of risk and unknown, but if you embrace that and see them as learning opportunities, you can help move your HR team forward, faster. Leading with humility is a core value at our organization. So being committed to sharing (no matter the outcome) aligns us.
Scaling open source HR