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Assistant Retail Sales Manager - Concord

4.0 MayCom Communications – Concord, NC 3 days ago
  • Job
Retail Sales Assistant Location Manager

Overview

Maycom, LLC, is a Sprint Authorized Retailer committed to providing Sprint customers superior customer service. In 1997, Maycom Communications pioneered their first independently owned wireless communications store in Florida, providing a strong backbone for a robust and growing business solutions sales organization. Since 1997 Maycom has assisted hundreds of organizations with their communications needs. The Maycom Goal is "To offer the best customer experience and a happy and productive work environment."

If you are looking for an extraordinary opportunity to be a high performing retail sales leader and are passionate about providing exceptional customer service, Sprint Store by MayCom Communications may be the right place for you to pursue a rewarding career. We are currently seeking an outgoing, ambitious and self-motivated individual to fill a position as a full-time Retail Assistant Location Manager. You will be a role model for your team, teaching and coaching on the sales floor, empowering others to consistently deliver a successful sales solution.

Duties and Responsibilities:


• Partners with Store Manager on leadership and management duties

• Motivates sales team to meet and exceed key performance objectives that include service and repair metrics, sales and customer service satisfaction and store compliance

• Meet all monthly personal sales goals

• Provides continuous training, feedback and coaching to improve individual and store performance

• Provide quality customer service to include assistance with purchases, suggestive selling and providing product information

• Assists with all store functions including training, scheduling, inventory management, cash management, opening and closing duties and all day-to-day store activities

• Maintain a professional and friendly environment with customers, subordinates and supervisors

• Maintain sales floor to company standards including planogram compliance and resets

• Comply with all operational policies and procedures

• Must stay up to date on the latest technology, devices, pricing and promotions

• Complete all courses in your curriculum path with the required time frames

• Stores that are Authorized Service & Repair Centers- Assist in overseeing the daily operations and employees of the Service Center.

Job Requirements:


• Must be 18 years of age or older
• High School Diploma or completed GED

• Minimum 1 year customer service sales experience

• Minimum 1 year management experience in a retail environment or equivalent combination of education and experience

• Availability to work a flexible schedule to include days,evenings, weekends & holidays

• Ability to successfully drive and lead a sales team

• Ability to thrive in a high energy team environment

• Strong organizational skills, goal oriented, and highly motivated

• Strong active-listening and creative problem solving skills

• Strong communication, interpersonal, and written skills

• Ability to operate a personal computer, wireless equipment, copier and fax

Physical Demands:


• Must be able to stand for long periods of time (up to 9 hours) on the sales floor

• Must be able to move and/or lift up to 25 pounds

Benefits/Compensation:


• Hourly plus commission - Our top performers earn $32 - $36 per hour!
• Medical, Dental & Vision
• Supplemental Insurance
• 401K
• Employee Phone Plan
• Discounts on merchandise

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