Business Analyst

4.0 FiveStars – San Francisco, CA 12 days ago
$59k-$96k(Glassdoor est.)

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Glassdoor Estimated Salary

$75,000/ year

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Are you interested in combining quantitative and qualitative information to drive smarter business decisions? Do you have a passion for leveraging technical skills to build data infrastructure? Do you have a thirst to take on the responsibility of driving meaningful decisions cross-functionally with both technical and non-technical stakeholders? Does having visibility to senior leaders and our board of directors excite you?

If so, we want you! FiveStars – a rewards and marketing platform for local businesses - is seeking a Business Analyst. Reporting to the Business Operations team, you will work with all revenue-facing functions at FiveStars, including, but not exclusive to: Sales, Operations, Recruiting, Finance, and Marketing. This is a high-visibility, high-impact role tasked with expanding our understanding of all revenue and cost sides of our business and ensuring we’re driving both the successful growth of FiveStars and the achievement of our core mission.

FiveStars is a rewards and marketing platform for local businesses and the communities they serve. Over 12,000 businesses across the US and Canada use FiveStars’ easy, all-in-one marketing program, and over 25 million consumers participate in the FiveStars rewards network to support local businesses. In 2016, FiveStars drove over 54 million in-store visits across its network. We have raised $105 million from top-tier investors including HarbourVest, Menlo Ventures, Lightspeed, DCM, and Y-Combinator. Based in San Francisco, FiveStars’ mission is to help businesses and communities thrive by turning every transaction into a relationship.

What You’ll be Doing :

Understand our data infrastructure and business model to transform data into insights
Write SQL queries and leverage visualization tools such as Excel, Tableau, and/or Periscope to clearly communicate meaningful findings cross-functionally
Participate in and lead the evaluation of new and current business initiatives
Provide insights to ensure teams are working on the highest-leverage projects
Participate in designing internal processes to collect rich and accurate data
Troubleshoot data inconsistencies efficiently and provide recommendations for improving overall data quality
Perform ad-hoc investigations to answer complex business questions
What We’re Looking For :

1-3 years experience in a data-focused role
Strong analytical skills with experience solving ambiguous problems using data and providing practical business insights
Ability to thrive in a dynamic, fast-paced environment, drive change, and collaborate effectively across the organization
Strong leadership, teamwork, communication, and prioritization skills
Experience using SQL and writing queries
Awesome Additions :

Proficiency with Tableau
Proficiency with statistical methods and tools such as R or Python
Experience designing and building datasets using SQL-based ETL Tools

Pre-IPO stock options
100% company-paid employee medical, dental, and vision coverage
Great downtown-SF office location
4 weeks PTO + 11 paid-holidays per year
Three in-office lunches per week and a fully-stocked kitchen with fruit, (healthy) snacks, coffee, and drinks
Team happy hours and company-sponsored events
Passion fund - a $200 annual grant to pursue your whim or passion
FSA; short-/long-term disability coverage; life Insurance; 401K; EAP; and commuter benefits
FiveStars provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, FiveStars complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
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